Knowledge base

This guide explains how to create the email address and have it managed by another person that you will invite to the WorkSpace.

To avoid using the invitation system and simply create a WorkSpace account from the email address and its password: https://www.infomaniak.com/en/support/faq/1714/adding-an-email-address-to-a-workspace

Creating the email address and inviting a user

1. open the Manager (manager.infomaniak.com)
2. go to Mail Hosting
3. click on the hosting/domain name concerned
4. under the heading Email addresses, click on Create
5. enter the information 
   1. the email address you want (email@your-domain.com)
   2. the password you want
6. click on Confirm
7. click on Invite a user
8. define the permissions they will have in their WorkSpace (whether they will be able to manage the signature, alias, auto-reply, etc.)
9. enter the email address of the user who should receive the invitation
10. at the end of the process, an email is sent on your behalf with a link to confirm the invitation

You can change a user's permissions at any time: https://www.infomaniak.com/en/support/faq/1811/modfying-the-rightspermissions-of-a-workspace-user

Inviting a user to use a previously created email address

1. open the Manager (manager.infomaniak.com)
2. go to Mail Hosting
3. click on the hosting/domain name concerned
4. under the heading Email addresses, click on the address concerned
5. click on the WorkSpace tab
6. enter the password, if necessary
7. define the permissions they will have in their WorkSpace (whether they will be able to manage the signature, alias, auto-reply, etc.)
8. enter the email of the user who should receive the invitation or carefully note the short URL proposed
9. at the end of the process, an email is sent on your behalf with a link to confirm the invitation

You can change a user's permissions at any time: https://www.infomaniak.com/en/support/faq/1811/modfying-the-rightspermissions-of-a-workspace-user