This guide explains how to transfer to Infomaniak data (Web, Mail, Domain, and even Cloud) currently hosted elsewhere. You remain the obvious owner of your data, without loss or interruption!

Specific guides

Click on the link corresponding to your current host:

• Swisscom: complete guide to migrate Web, Mail and domain name data

Guides for any other hoster

To retrieve any other data, follow the procedures below:

1. Import Web data (all PHP, HTML, etc. sites.)
   • For WordPress specifically, refer to this other guide…
      
2. Copy the Mail data (addresses and mailbox content, etc.) to kSuite or a simple Mail Service
    
3. Transfer the domain name (domain management, DNS zone, etc.)

You can also bring other types of data to the Infomaniak servers:

• Dropbox, Google Drive, etc. content: refer to this other guide
• Data on NAS Synology or QNAP: refer to this other guide

Why join Infomaniak?

By consolidating your domain names, websites, and email addresses with Infomaniak, you simplify the management of your invoices and services. Moreover, your domains will automatically link with your website and email address. You will therefore not need to manually configure the DNS of your domains with another registrar.

Learn more about Infomaniak

• Infomaniak, the Ethical Cloud
• Infomaniak's eco-responsible approach

Thank you for entrusting the management of your domain names to Infomaniak.

This guide allows you to quickly use the essential functions of your new product.

Some important guides

Administrative

• Protect your personal information in the WHOIS
• Protect your domain against theft and loss
• Update the domain name details
• Who does a domain name belong to?
• Use the free services (mail and Web 10 Mo) linked to a domain managed by Infomaniak
• Transfer another domain to Infomaniak

Technical

• Edit the records (A, MX, Web, Mail, etc.) of a domain registered with Infomaniak to join, for example, a hosting service not managed by Infomaniak
• Change the DNS servers
• Redirect traffic
• Set up DynDNS

• Link a domain to another
• Unlink a domain, synonymous with a domain name

• Link a domain name to the Mail Service
• Add an additional domain to the Mail Service
• Unlink a domain linked to the Mail Service

• Link a domain name to Infomaniak Web Hosting
• Add an additional domain to a website
• Unlink a domain linked to the website

• Link a domain name to kSuite
• Add an additional domain to kSuite

• Link a domain name to the NAS Synology Infomaniak
• Link a domain name to Wix
• Link a domain name to Site Creator
• Link a domain name to the Newsletter
• Link an Infomaniak domain to an external service

Otherwise, find the topic you are looking for among the rest of the FAQs.

Click here to share a review or suggestion about an Infomaniak product.

This guide explains how to transfer a domain name you own with another company to Infomaniak.

Preamble

• Generally, during a transfer, no already paid period is lost; the domain's expiration date will be postponed by one year.
• A bulk transfer is also possible.

1. Obtain the authorization code

The authorization code (or EPP code) is specific to the domain name you are transferring.

Get it from your customer account with the current provider (refer to these other specific guides), otherwise ask them!

It is sometimes necessary to unlock the potential transfer lock.

2. Transfer the domain name

Search for the relevant domain name on this Infomaniak page.

Click the button to start the transfer!

3. Configure the options

Follow the assistant by adding or removing the desired options.

After entering the domain name holder's details, this is the most important step:

Leave the toggle switch activated as shown above if…

• … all the products or services corresponding to this domain name are already with Infomaniak.
• … no product or service is linked to your domain name.

or disable the toggle switch if…

• … some products or services associated with this domain name are hosted elsewhere than at Infomaniak.

4. Enter the authorization code

Below, paste the authorization code copied in step 1 and then validate the transfer by clicking the button:

Then click the Next button at the bottom right to proceed to the final step.

5. The final step

This final step allows you to settle any fees (depending on the extension of the domains to be transferred) and renewal methods.

Read and accept the general terms then click on Next to complete the order:

6. Manage your domain names

Find your domain names on the Manager Infomaniak and monitor their transfer, configuration, expiration…

If an issue occurs with the transfer, an email is sent to you containing the reason for the failure as well as the procedure to resume the transfer.

Transfer your services such as sites or email addresses as well? Check out this other guide. Also discover Infomaniak's migration service.

This guide explains how a domain name and a DNS zone work.

Preamble

1. When you browse a website https://www.abc123.xyz for example, abc123.xyz is the domain name.
2. Each domain name has a DNS (Domain Name System), which indicates where the DNS zone is located (with which provider, for example).
3. The DNS zone then allows the management of various services related to the domain name to be entrusted to different service providers.
   • For a single domain name, it is possible, for example, to entrust:
     • web hosting with a provider X (via the "A" record)
     • and the Mail Service to a provider Y (via the "MX" record)

Domain name, DNS and DNS zone, then services

Who manages what?

1. Each domain name is reserved and managed by a registrar (registration office). For example, Infomaniak is a registrar, one of the cheapest in Switzerland.
2. The DNS of a domain name are configured with the registrar that manages the domain name.
3. The DNS zone can be managed by the registrar or another service provider.
4. Web hosting and email service can be handled by any host.

In the most common example, it is therefore possible to have 1 different provider for the following services: domain name registration and DNS management, DNS zone management, Web hosting, Mail Service.

The following diagram summarizes these different possibilities, with X, Y, A and B being different providers.

Infomaniak

As a registrar and host, Infomaniak can manage all these services. It is the simplest solution.

• In the case of Infomaniak, the DNS are generally in the form of nsXX.infomaniak.com and nsXX.infomaniak.com (XX such as 11 or 12 for example).
• You can modify the DNS of your domain name, as well as modify the "inside" of these DNS, that is to say modify the DNS zone of a domain name.

And in these DNS zones, to redirect traffic to services, we distinguish:

• an MX record that allows you to point a domain name (domain.xyz for example) to a mail server.
• an A record that allows you to point a domain name (domain.xyz for example) or a subdomain (example.domain.xyz for example) to a web server with a static IP address (otherwise you would have to constantly edit the A record to update the new IP address - refer to this other guide on this subject)

Some possible situations

etc.

This guide explains what a web host like Infomaniak is and specifies its role and limits of intervention.

Infomaniak, web host since 1996

According to Wikipedia, a web host is a company that provides Internet hosting for computer systems to individuals or entities that do not wish to do so themselves.

Infomaniak is also…

• … decades of experience in hosting and online solutions
• … more than a million users in Switzerland and Europe (CHF 36.5 million in revenue in 2022)
• … a company certified ISO 27001, ISO 9001, ISO 14001, ISO 50001 and committed to sustainable development
• … 100% Swiss-made technological expertise with data hosted in Switzerland
• … a rich knowledge base and customer support available

Responsibilities and limits of intervention

As a web host, Infomaniak installs, secures, and keeps servers up to date, updates its web interfaces (Manager) and guides its clients in the use of services.

However, **Infomaniak does not intervene in the content of the servers or the development of websites**.

Technical support limitations

The technical support cannot help you with…

• … solve issues related to site development or its updates
• … implement solutions (migrations, complete installations)
• … manually install WordPress
• … take control of your computer remotely

but can assist you with…

• … solve issues related to the infrastructure or the Manager
• … clarify certain processes

A Premium support and a migration service are available for more demanding needs.

Find external help

For help with your site's content or organizing your emails, use the Infomaniak tender platform which lists over 1000 verified professionals, or consult the directory.

This guide explains the difference between the terms synonym and alias in the context of the Domain Name service offered by Infomaniak.

Domain synonym / domain alias

Domain names referred to as synonyms (i.e., domains that are entirely dependent on the main domain, without their own DNS configuration) and aliases (independent domains, with their own DNS configuration) can both serve as secondary domains associated with a main domain.

For example, the domains apple.xyz (alias) and banana.xyz (synonym) can redirect to a common main domain such as fruits.xyz.

Here is the technical distinction to remember:

• The synonym (also called a « linked domain » or « DNS mirror ») directly uses the DNS servers of the main domain. It has no DNS zone of its own.
• The alias (also called « autonomous redirected domain » or « DNS alias ») has its own DNS records (independent DNS zone), even though it points to the same hosting or services.

Learn more

• How to add a domain as an alias
• How to unlink an alias domain
• Understand the difference between domains and DNS zones

This guide explains how to replace the main domain name associated with a Website hosted on Infomaniak in case you want to, for example, change the name of your activity or modify the spelling.

Preamble

• It is not possible to simply change the spelling of the domain name in question.
• You must own the new domain name and install it in place of the current one by performing a swap (read below).
• You can also rename your Web Hosting product in the Infomaniak Manager but changing the name of a hosting service has strictly no impact on the URLs of the sites.
• You need to act on the domain name and, if necessary, adapt the content of the site.

Change the website's domain name

Prerequisites

• Prepare the new domain name (if necessary you need to buy it).
• If the change you are looking for is more of a "subdomain" to "main domain" type (dev.domain.xyz → domain.xyz for example) then refer to this other guide.

To replace the domain name assigned to the site with another domain name:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the concerned product:
   
3. Then click on the chevron ‍ to expand the Domains section of this site:
   
4. Refer to this other guide to link the new domain name to your site (read the prerequisites carefully):
   • It is this new linked domain that will replace the current primary domain name after the inversion you will perform below.
5. Once the new domain name is linked to your site, click on the action menu ⋮ to the right of it.
6. Choose Set as primary domain:
   
7. If necessary, delete the old domain name and its variants that have become alias domains alias (and no longer primary domains).

If you are using a SSL certificate, you will need to update it to include the added aliases.

If you are using the dedicated IP option, you will need to uninstall and reinstall it after performing the swap.

Adapt the site content to the new name

In some cases, the web application used to develop the site needs to be adjusted to work with the new domain name. Click on the link corresponding to the development of your site to adapt the content:

• WordPress
• Joomla
• Prestashop
• application offered in WordPress & Apps

This guide details the accepted and valid characters when you need to create an email address (up to 64 characters) within an Mail Service Infomaniak.

Preamble

• Some characters may be forbidden or allowed, but they are not the same characters depending on whether they are before or after the @ sign, as in nom-utilisateur.mail@nom-domaine.xyz for example.
  • To understand the possibilities offered at the domain name level itself (distinct part "nom-domaine.xyz" that comes after the at sign @), refer to this other guide.

user-name.mail @ domain-name.xyz

In the part representing the user's email address (the distinct "nom-utilisateur.mail" part that comes before the at sign @) providers like Infomaniak may limit the use of certain characters when creating email addresses, even though they are allowed by the RFC (Request for Comments) #5321 and #5322, among others.

Here is what can be used or not in the part preceding the @ in an email address:

This guide explains how to easily set up a redirection for your domain name managed with Infomaniak.

Introduction

• A web redirection allows you to redirect a domain name or subdomain to the Internet address of your choice.
• This procedure is only valid if the domain's DNS are managed by Infomaniak and if Custom Brand is not activated.
  • Any addition/modification may take up to 48 hours to propagate.
• If necessary, create a redirection for your domain with and without the www (domain.xyz and www.domain.xyz).

Redirect a domain to the URL of your choice

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Web Redirections in the left sidebar.
4. Click on the button Add a redirection.
5. Enter the destination address (under To).
6. Click on Validate.

With Domain Privacy, Infomaniak allows you to preserve the confidentiality of your personal information (name, email address, postal address and phone number) and effectively protect you against SPAM.

Preamble

• Registrars accredited by the ICANN are required to publish the contact details of the owner of a domain in the public WHOIS directory, which lists all registered domains and is primarily used to:
  • check the availability of domain names
  • check for trademark infringements
  • contact the owner of a domain in case of a legal issue
• For customers concerned about the confidentiality of their personal data and who do not wish to publicly display their email address, phone number, and postal address in the WHOIS directory, Domain Privacy allows you to hide these real coordinates
• Thanks to this protection, WHOIS searches for your domain do not return your personal information, but the information of the partner Domain Privacy Trustee SA:
  • You are protected against SPAM: marketing companies and individuals cannot use your personal data.
  • You remain the full owner of your domain.
  • It is still possible to contact you via a secure form that protects your identity.

Activating Domain Privacy on an existing domain

Domain Privacy activates in a few seconds:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Activate Domain Privacy from the dashboard:
   

Learn more

• Discover the domain extensions supported by Domain Privacy
• Check the availability of a domain name
• Transfer a domain to Infomaniak
• How much does a domain name cost?

This guide explains how to transfer an Infomaniak product from one Organization to another.

Preamble

• You can move almost all products subscribed with Infomaniak to a different Infomaniak Manager interface than the one on which the product is currently located; this is therefore an internal transfer.
• If your user has access to several Organizations it is even easier to send to one of them the product of your choice.
• This operation does not cause any interruption.
• The users currently having access to the selected products will not be transferred (and therefore may no longer have access to the products).
• The invoices for the selected products will not be transferred.
• kSuite cannot be transferred.

Generate a transfer link

Prerequisites

• Be Administrator or Legal Representative‍ within the Organization.

To transfer a product:

1. Click here to access product transfer management on the Manager Infomaniak (need help?).
2. Click on the Transfer products button:
   
3. Check the product(s) to be moved.
4. Read and accept the general terms.
5. Click on the Transfer button.

The transfer has started. Now, you have a choice:

1. Copy the transfer link.
2. Send it to the email address of your choice.
3. Complete the transfer by selecting one of the Organizations to which your user is attached, and the selected product will be transferred there:
   

Alternative method

In the case of a one-time transfer, you can also go directly to the dashboard of the product in question and click on Manage (example in the image below). However, since this menu is not always present, it is better to prioritize the first method above, which also allows for batch transfer:

Refer to this other guide regarding Jelastic Cloud.

Receive the product

Once a transfer has started:

1. Click here to access the Organization that must receive the product(s) (the user must have administrative rights).
2. Run the link obtained in the first step above.
3. If necessary, select the destination Organization using the drop-down menu.
4. Read and accept the General Terms.
5. Click on the button Receive the product (if the button is not clickable, make sure you have selected the Organization).

Find an ongoing transfer at any time from the bottom icon on the left sidebar of the Manager Infomaniak:

DNS Fast Anycast replicates your domain's DNS worldwide to reduce latency and increase the availability of your websites.

Introduction

• With DNS Fast Anycast, the DNS of your domain are replicated across several Points of Presence (POP) around the world (list below).
• No matter where your visitors are located, they are redirected to the nearest DNS server to them, which on average increases (DNS resolution) the speed of access to your site by 34%.
• Moreover, if one of your DNS servers becomes unavailable, the nearest server automatically takes over, allowing your visitors to continue accessing your site.
• The replication of your domain's DNS is automatic and no modification of your code is required.

Manage DNS Fast Anycast

Prerequisites

• DNS Fast Anycast is compatible with all websites, regardless of your hosting provider.
• All you need is a domain name managed by Infomaniak: transfer the management of your domain to Infomaniak if necessary
  • Refer to this other guide to manage external domains.

To access the DNS Fast Anycast option:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Activate DNS Fast Anycast from the dashboard:
   

POP - 'Point of Presence'

By activating DNS Fast Anycast on your domain, your DNS will be automatically replicated in the following points of presence:

Network 1

New York, USA (2x)
Paris, France (2x)
Warsaw, Poland (2x)
Dublin, Ireland (2x)
Singapore (2x)
Johannesburg, South Africa
Stockholm, Sweden
Vienna, Austria (2x)
Frankfurt, Germany (2x)
London, United Kingdom
Dallas, USA
Los Angeles, USA (3x)
Amsterdam, Netherlands
Sydney, Australia
São Paulo, Brazil
Miami, USA (2x)

Network 2

Hong Kong, China
San José, USA
Dallas, USA
Reston, USA
Chicago, USA
Seattle, USA
London, United Kingdom
Frankfurt, Germany
Amsterdam, Netherlands
Vienna, Austria
Toronto, Canada
Sydney, Australia
Sāo Paulo, Brazil
Johannesburg, South Africa
Miami, USA

The points of presence are distributed across two networks that are used randomly when one of your visitors accesses your website.

This guide explains how to register a domain name with Infomaniak.

Preamble

• With a new domain name or an additional name, many possibilities open up for you such as:
  • Using free services related to the domain you order:
    • 1 email address with contact & calendar management
    • 1 Web space of 10 Mo
    • Newsletter
  • Using your existing Mail Service or Website but with a different spelling.
  • Hosting a website here or with a third-party host.
  • etc.

Order...

... a first domain name

For this:

1. If necessary, create a user account.
2. Click here to access domain management on the Infomaniak Manager.
3. Click to open the Shop.
4. Once on the Shop, enter the domain name to register:
   
5. Check or uncheck the additional extensions offered.
6. Click on Next.
7. Choose the desired options as you go along, such as the possible Mail Service associated with the domain name:
   
8. Choose the desired options as you go along, such as the potential Web hosting associated with the domain name:
   
9. Complete the purchase without forgetting to read and accept the Terms (you may need to scroll down the page first):
   

... an additional domain name

For this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the cart to Order an additional domain:
   
3. Follow the first guide above starting from step 4.

Check the availability of a domain name

Check out this other page to quickly verify if a domain is available for registration or not.

There are at least three main indications:

• Available — in this case, it's good, you can reserve it.
• Transferable — you must own it with another provider to ‍transfer it to Infomaniak‍.‍‍
• Unavailable — unfortunately, it will not be possible to order it as long as it is not abandoned by its current holder.‍
  ‍‍

This guide explains how to redirect a domain name directly to another or how to automatically send visitors to your website to another page address (internal or external URL).

Introduction

• To redirect traffic, you will need to act…
  • … or on the domain name itself (it must be hosted by Infomaniak and its DNS must be Infomaniak's as well),
  • … or on the code present in your pages (page .htaccess, homepage, etc.) if you have a website.
• Make your life easier! If needed, **local partners recommended by Infomaniak can handle these procedures**. Launch a **free call for tenders**. They take care of everything, freeing you from the technical details.

Act on the domain name

via Web Redirection Tool

The tool available on the Manager allows you to easily redirect the domain name (or subdomain) to the Internet address of your choice.

via DNS modifications or A record

Change the DNS of the domain name or modify its A/AAAA records to direct web traffic to another provider.

Act on the page code…

… via HTML code to insert

Insert this line of code between the <head> and </head> tags of your homepage (usually named index.html):

<meta http-equiv="refresh" content="5;url=INSERT-HERE-NEW-URL">

Replace 5 with the desired wait time in seconds (0 for immediate redirection).

The search engine Google indicates that it is preferable to use a 301 redirect on the server side (read more below). The W3C also advises against using it.

… via PHP code to insert

If the site page has a .php extension, insert this header function call at the very top of the file:

header("refresh: 5; url=INSERT-HERE-NEW-PAGE-URL");

… via .htaccess file

To redirect all traffic targeting your site (regardless of the page called) to another address, insert this into the .htaccess file at the root of your site:

RewriteEngine On
RewriteRule ^(.*)$ INSERT-HERE-NEW-URL/$1 [R=301]

To target the page that should be redirected:

Redirect permanent /ancienne_page.html insérer ici adresse URL de destination

Redirectpermanent, Redirect permanent and Redirect 301 are equivalent commands.

Here is another example of redirecting a sub-section to the homepage (this directive has the advantage of working with "deep links" unlike a permanent redirect):

RewriteEngine on
RewriteRule "old/path/url "/" [L]

Refer to this other guide on this topic.

This guide is for you if you encounter the error The web host does not exist when visiting a site address on a Web Hosting Infomaniak.

Preamble

• This type of error usually occurs because your domain name is not properly linked to your site (your domain name is likely pointing to the wrong IP address or is misconfigured).
  • Example: a domain abc.xyz that is misconfigured and points to a Starter hosting in IPv4, and to a shared hosting in IPv6…

Solving a Domain - Website Linking Issue

To get your site back online:

• Check the DNS zone of your domain name, especially its A records.
• Correct them if necessary by entering the IP address of your hosting.
  • Any DNS addition or modification can take up to 48 hours to propagate.

For this, the easiest way is to use the DNS Diagnostic tool Infomaniak to automatically correct the pointing, by previously grouping the products in the same Organization if necessary.

This guide explains how to set up a dynamic DNS record (Dynamic DNS, DDNS) for a domain name whose DNS zone is managed at Infomaniak.

This free alternative to Dyn and DynHost is very useful if you want to access from the outside Internet-connected devices with a dynamic IP address (e.g. a NAS, a surveillance camera, a router/Internet box/home automation, etc.).

Prerequisites

• The DNS zone of the domain name must be managed at Infomaniak. If necessary, transfer your domains to Infomaniak.
• Your device or application must support dynamic DNS records.

Specific guides

The configuration of dynamic DNS varies from one device to another. The following guides are provided as examples and allow you to link a domain name with:

• … a Synology NAS
• … a NAS Qnap
• … Zyxel / Sunrise Internet Box / solutions TP-Link
• … Swisscom Internet Box
• … Fritzbox
• … Jeedom
• … Linux via ddclient
• … potentially everything thanks to the API…

Guides for any other device

To create a dynamic DNS on your domain:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Dynamic DNS in the left sidebar.
4. Click on the blue button Add a Dynamic DNS.
5. Enter the necessary information:
   
   1. Choose the desired subdomain or leave the Dynamic DNS Name field empty to use the main domain.
   2. Enter an IP address; this will then be dynamically updated by your device/app.
   3. Set a username/password pair; the latter will need to be entered in the configuration of your device/app.

This guide helps you if you receive error emails mentioning SPF when you write to gmail or similar addresses.

Are all your services with Infomaniak?

The Global Security tool informs you of any configuration inconsistency regarding your Infomaniak Mail Service.

Some of your services are elsewhere?

To resolve an email sending issue when your email is managed by Infomaniak and your website is with another provider (like Wix for example) and in this situation the DNS zone of the domain name is managed elsewhere, refer to this other guide.

This guide details the accepted and valid characters when you need to create a domain name (up to 63 characters) with Infomaniak.

Preamble

• The allowed characters in a domain name are determined by the technical standards defined by the domain name regulatory body, generally the Internet Corporation for Assigned Names and Numbers (ICANN) globally, and by national or regional regulatory bodies, such as the French Domain Name Regulatory Authority (AFNIC) for .fr domains in France.
• To understand the possibilities offered at the level of an email address itself (distinct part coming before the at sign @), refer to this other guide.

Special characters, accents (punnycode)...

In general, the characters allowed in a domain name include:

• the letters of the alphabet (a to z)
• digits (0 to 9)
• the hyphen (-) but these hyphens are allowed on the condition that they are not placed at the beginning or at the end

There are also domain extensions that allow the use of accented characters or other special characters. These rules may vary depending on the specific domain extension (such as .fr, .com, .net, etc.) and the policies established by the relevant regulatory bodies.

It is possible to purchase a domain name containing an accented letter (e.g., é) from Infomaniak. This encoding method allows the inclusion of non-Latin characters, such as accented, Cyrillic, Chinese, etc., in domain names and is called Punnycode. It converts Unicode characters into an ASCII form readable by computer systems. This means that a domain name containing non-ASCII characters is transformed into an ASCII string starting with xn--.

This transformation is reversible with certain software/email clients that can, in this case, interpret and correctly display the original domain name. However, generally speaking, Infomaniak does not recommend using email on domain names with accents:

And the dot?

A domain name is structured into several labels separated by dots. Example: example.com where com is the TLD (top-level domain) and example is the second-level domain.

Periods are reserved to separate the different parts of a domain name, such as between the second-level domain and the TLD. You cannot purchase a domain with a period at the beginning or end of a label, or as an isolated character within a label.

This guide explains how to connect an externally hosted service to a domain name managed by Infomaniak.

Specific guides

Click on the link corresponding to the external service that you wish to connect to your domain name registered with Infomaniak:

• Wix
• Shopify
• Google Sites
• dynamic devices such as a NAS, an Internet box or home automation, etc.

Guide for any other external service

To connect your domain to any other external service like Odoo, Microsoft 365, Squarespace, follow the procedures below:

1. Click here to access the management of your product on the Infomaniak Manager (need help?)
2. Click directly on the name assigned to the relevant product.
3. Click on Connect a service in the left sidebar:
   
4. Click the blue Connect button on the tile corresponding to your external service and follow the procedure.

If the external service you wish to connect is not in the list, you will need to manually modify certain technical information about your domain name:

• Refer to this other guide to modify all DNS records if that is what you have been asked to do…
• … or this other guide if you only need to modify certain specific DNS records (for example, the MX record type if you need to link your domain to an external mail service).