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This guide explains how to add or remove a user from a Drive. To learn more about the operation and management of user rights, please consult this guide.
Adding a user
- Open the Manager (manager.infomaniak.com)
- Go to kDrive
- Click Invite a user in the Dashboard
- Enter the email address of the user to invite and specify his/her rights
- Click Invite
The user will then receive an email that will allow him/her to accept the invitation. He/she will then be prompted to download the sync application to access the content of your Drive.
Blocking a user
This feature enables you to prevent a user from accessing the files of a Drive via the web interface (drive.infomaniak.com) and from their devices.
- Open the Manager (manager.infomaniak.com)
- Go to kDrive
- Open the menu of user actions to be blocked and click on Block user access
- Click Block the user to confirm the action
To unblock a user, simply follow the same procedure.
Removing a user from a Drive
If a user leaves your company or your team, you have several available options as administrator. You can choose to:
- block the user during a certain period (see above)
- completely remove the user and his/her files
- remove the user and save his/her files for 6 months
- remove the user and transfer his/her files to another user
Actions to follow to remove a user:
- Open the Manager (manager.infomaniak.com)
- Go to kDrive
- Open the action menu of the user to be removed and click Remove the user
- Choose to save or not the user's data:
- Save the user's files for 6 months or transfer them to another user
- Delete the user's files immediately and definitively
Click Remove
Find out more
This guide explains how user rights work and how to change a user's rights in Infomaniak Drive.
How user rights work
When adding a user, two levels of access are available: full access and limited access.
- Full access gives users the same rights as the owner of the Drive.
- Limited access allows users to access the root folders of the Drive and freely manage and share their content. However, they will not be able to access the administrative management of the product (manage users, view statistics, create or delete Drive root folders, etc.).
In short:
- the root files of a Drive are private by default,
- the content of the Common documents directory is visible to the other users of the kDrive,
- the content shared by other users of the kDrive appears in the Shared folder,
- the content shared by users external to your kDrive appears under External sharing
- any file or folder can be shared with other users of the kDrive or the contacts of your choice. Find out more
Editing user rights
- Open the Manager (manager.infomaniak.com)
- Go to kDrive
- Open the action menu for the required user and click Edit rights
- Select the desired access level
- Click Confirm
Find out more
- Sharing a file or folder with a user or contact
- Adding / blocking / removing a user
- Transferring the files of a deleted user to another user
- Getting started with Infomaniak Drive
Infomaniak Drive (kDrive) is an independent solution which respects your privacy to collaborate, share and access your data from all your devices. Your data is permanently stored and encrypted and exclusively hosted in Switzerland.
What would you like to do?
=> From your Internet browser
- Manage your files online
- Add or import files/folders to a Drive
- Create a Word, Excel or PowerPoint document online
- Save a Word, Excel or PowerPoint document from your Drive
- Structure of a kDrive (Common documents, Shared, etc.)
- Share a file or folder
- Restore a deleted file
- Restore an older version of a file
- Create a drop box to request files from your contacts
- Create a new Drive
- Manage your users, statistics and storage
- Add / remove / block a user from a Drive
- Delete or transfer files from a deleted user to another user
- Manage your users' rights
- Change the name or rename a Drive
- View and increase the storage space of a Drive
=> From your computer (Mac/Windows/Linux)
- Install the kDrive app on your computer
- Customize the files to be synced
- Share a file or folder
- Sync several Drives
- Remove a Drive from sync
- View Drive files on your computer
=> From your smartphone (iOS/Android)
- Install the kDrive app on your smartphone
- Work remotely on Word, Excel and PowerPoint files
- Automatically import photos from your smartphone
- Share a file or folder
- Scan or digitize a document with your camera
- Access and manage several Drives from your mobile app
- Delete a Drive from the mobile app
Find out more
- Comparing prices and plans
- Syncing conflicts
- Logging in to kDrive via WebDAV
- Syncing a kDrive with a Synology NAS
- Syncing a kDrive with a Qnap NAS
A question or feedback?
- Our support team is available 7/7
- Feel free to contact us with your suggestions
This guide explains how to synchronize the files stored in your Infomaniak Drive for easy access on all your devices. Infomaniak Drive is compatible with Mac, Windows, Linux, iOS and Android.
Synchronizing your files with kDrive
- Open the following page: https://manager.infomaniak.com/v3/ng/drive/sync
- If necessary, log in to your Infomaniak account
- Use the wizard to download the correct app for your device
- Install the downloaded app on the device
- Open the Infomaniak Drive app from your device
- Log in to your Infomaniak account (need help?)
Once the application is installed, you have access to the kDrive app:
- On a PC, an icon with the K of Infomaniak appears in the notification area or in the menu bar and a kDrive folder is automatically created in your personal documents. Any modification to your files or folders is automatically synchronized with your Infomaniak Drive, and you can customize the folders on your Drive which need to be synchronized on your computer.
- On a smartphone, the kDrive application is added to your smartphone and provides you with mobile access to the entire content of your Drive. The application also automatically saves the photos on your mobile device. Any modification made to your files and folders is automatically synchronized with your Infomaniak Drive.
Find out more
- Automatically uploading the photos on your telephone to kDrive
- Managing several Drives from a smartphone
- Synchronizing several Drives on a computer
- Getting started with Infomaniak Drive
This guide presents the various plans available for Infomaniak Drive.
Solo Plan
This plan is recommended for individual users.
It is perfect for...
- accessing your data from all your devices
- sharing your photos, videos and documents easily
- one-click restoring an older version of your files
- securely backing up your data
Main features:
- package payment (compare prices)
- 1 user maximum
- 2 TB of storage max.
- Data encryption
Team Plan
This plan is recommended for small companies and families.
It is perfect for...
- collaborating on and centralizing team documents
- sharing photos, videos and documents easily
- automatically backing up team data
- saving money with a single, reasonably priced subscription
Main features:
- package payment (compare prices)
- 6 users included maximum
- 3 TB of storage (18 TB max.*)
- Data encryption
* Storage space may be increased by increments of 5 TB.
Pro Plan
This plan is designed for SMEs and large organizations.
It is perfect for...
- using a secure Cloud which guarantees the privacy of your data
- storing your sensitive files in folders encrypted with your key
- securely sharing folders between your teams or with your partners
- real-time collaborating with powerful tools
Main features:
- per-user-payment (compare prices)
- from 3 users
- 6 TB of storage (106 TB max.*)
- Data encryption
- Full user management
- Advanced statistics
* storage space may be increased by increments of 5 TB.
Find out more
This guide explains how to add or import files or folders from an internet browser to an Infomaniak Drive.
Importing content into a Drive from a browser
- Log in to your Drive (https://drive.infomaniak.com/)
- Open the folder into which you want to import files
- Drag/drop the elements to be sent to the Drive (or click on New at the top left)
- Wait while the data is transferred (the duration depends on the speed of your connection)
Find out more
- Synchronize a Drive with a computer or mobile device
- Automatically import photos from a mobile device into a Drive
- Getting started with Infomaniak Drive
kDrive natively integrates Docs, Grids and Points applications that enable you to create, modify and collaborate on line on Word, Excel and PowerPoint documents. Your files are never analyzed and are exclusively stored in Switzerland.
Creating a document, spreadsheet or presentation
- Log in to your Drive (https://drive.infomaniak.com/)
- Open the file in which you want to create an Office document
- Click New at the top left
- Choose the type of document to create (document, spreadsheet, presentation, text)
- Name the file
Find out more
kDrive enables you to share files or folders with whoever you choose, even if the recipient does not have an Infomaniak account or does not use Infomaniak Drive.
kDrive enables you to share content in two ways:
- Share a file/folder: perfect if the members of your team have to edit and work with your content.
- Create a public share link: perfect if your recipients need to be able to display and/or download your content.
Sharing a file/folder via a Web browser
- Log in to your Drive (https://drive.infomaniak.com/)
- Right click the file/folder concerned
- Click Share
- Enter a Drive user or the email address of a contact
- Define the rights for each person:
- Can modify and manage user rights: the user can delete, comment, share, edit content and manage the user rights for the elements (available soon)
- Can edit: the user can delete, comment, share and edit the content
- Can view: the user can only view, download and comment the content
- If necessary, enter a message for the invited person
- Click Close.
Recipients will receive an email with the necessary information to access your shared content. If they do not have an Infomaniak account, they will be able to create one free of charge to access, edit and sync shared elements.
Creating a share link
- Log in to your Drive (https://drive.infomaniak.com/)
- Right click the file/folder concerned
- Click Share
- Activate the share link (toggle the switch at the bottom of the window)
- Copy and transfer the share link to your contacts
- By clicking Share link configuration, you can:
- Set an expiry date for the link
- Customize access rights (public, Drive users, with password)
- Disable file download (read only)
- Hide the names of users who use the link at the same time
- Hide user comments
For the moment, public share links only enable you to display and download the shared elements. If your recipients need to be able to sync or edit Word, Excel and PowerPoint files directly via their Internet browser, you must first invite them via their email address using the share feature. kDrive will soon enable you to create editable public share links for Office files.
Find out more
This guide explains how to restore a file that has been deleted from your Drive.
Recovering a deleted file
- Log in to your Drive (https://drive.infomaniak.com/)
- Go to Trash in the left menu
- Right click the element to restore
- Click Restore
Find out more
Infomaniak saves a backup of all the modifications made to the files on your Drive in its versions history. This guide explains how to use the file history or versioning. This feature is very useful for recovering deleted information for later use.
Recovering older versions of files
- Log in to your Drive (https://drive.infomaniak.com/)
- Right click the file you wish to recover
- Click Manage versions
- Open the actions menu of the version to be recovered and choose the option you wish:
- Download
- Save forever: the version will be saved after the standard storage period
- Delete: enables you to delete this version to free storage space on your Drive