Knowledge base

This guide explains how user rights work and how to change a user's rights in kDrive.

How user rights work

When adding a user, two levels of access are available: full access and limited access.

• Full access gives users the same rights as the owner of the Drive.
• Limited access allows users to access the root folders of the Drive and freely manage and share their content. However, they will not be able to access the administrative management of the product (manage users, view statistics, create or delete Drive root folders, etc.).

In short:

• the root files of a Drive are private by default, 
• the content of the Common documents directory is visible to the other users of the kDrive,
• content shared by other users from their private area of kDrive appears in the Shared folder, 
• the content shared by users external to your kDrive appears under External sharing
• any file or folder can be shared with other users of the kDrive or the contacts of your choice. Find out more

Editing user rights

1. Open the Manager (manager.infomaniak.com)
2. Go to kDrive
3. Open the action menu for the required user and click Edit rights
4. Select the desired access level
5. Click Confirm

Find out more

• Sharing a file or folder with a user or contact
• Adding / blocking / removing a user
• Transferring the files of a deleted user to another user
• Getting started guide: kDrive

kDrive is an independent solution which respects your privacy to collaborate, share and access your data from all your devices. Your data is permanently stored and encrypted and exclusively hosted in Switzerland.

What would you like to do?

• Sync your files with your devices
• Import a Dropbox, OneDrive, Google Drive, or Hubic account into kDrive

=> From your Internet browser

   - Manage your files online

• Add or import files/folders to a Drive
• Create a Word, Excel or PowerPoint document online
• Save a Word, Excel or PowerPoint document from your Drive
• Structure of a kDrive (Common documents, Shared, etc.)
• Share a file or folder
• Restore a deleted file
• Restore an older version of a file
• Create a drop box to request files from your contacts
• Create a new Drive

   - Manage your users, statistics and storage

• Add / remove / block a user from a Drive
• Delete or transfer files from a deleted user to another user
• Manage your users' rights
• Change the name or rename a Drive
• View and increase the storage space of a Drive

=> From your computer (Mac/Windows/Linux)

• Install the kDrive app on your computer
• Customize the files to be synced
• Sync several Drives
• Remove a Drive from sync
• View Drive files on your computer
• Access your error reports and send them to Infomaniak

=> From your smartphone (iOS/Android)

• Install the kDrive app on your smartphone
• Work remotely on Word, Excel and PowerPoint files
• Automatically import photos from your smartphone
• Scan or digitize a document with your camera
• Access and manage several Drives from your mobile app
• Delete a Drive from the mobile app

Find out more

• Comparing prices and plans
• Syncing conflicts
• Logging in to kDrive via WebDAV
• Syncing a kDrive with a Synology NAS
• Syncing a kDrive with a Qnap NAS

A question or feedback?

• Our support team is available 7/7
• Feel free to contact us with your suggestions

This guide explains how to synchronize the files stored on your kDrive in order to ensure easy access to them on all your devices. kDrive is compatible with Mac, Windows, Linux, iOS and Android.

Synchronize your files with kDrive

1. Open the following page: https://www.infomaniak.com/en/apps/download-kdrive
2. Install the downloaded app*
3. Open the kDrive app via the device
4. Log in to your Infomaniak account (need help?)

*Your operating system will be detected automatically in order to provide the correct version to download

Once the app has been installed, you have access to the kDrive app:

• On a computer, an icon with the Infomaniak K is displayed in the notifications zone or the menu bar and a kDrive folder is automatically created in your personal documents. Any changes made to your files and folders are automatically synchronized with your Infomaniak drive and you have the option of personalising the folders of your drive, which must be synchronized on your computer.
• On a smartphone, the kDrive app is added to your smartphone and allows you to access all the content on your drive when you are travelling. The app also enables you to back up all the photos on your mobile phone automatically. Any changes made to your files and folders are automatically synchronized with your kDrive.

Minimum system requirements

Learn more

• Load the photos from your telephone in kDrive automatically
• Manage several drives via a smartphone
• Synchronize several drives on a computer
• Start-up guide: kDrive

This guide details the various plans available with kDrive.

Would you like to compare the prices of the different plans?

Free Plan

This plan is recommended for beginners to kDrive.

It's perfect for...

• discovering the basic functionalities of kDrive without time limits
• sharing your photos, videos and documents easily
• automatic migration from Google Drive, OneDrive and Dropbox

Main features:

• free without time limits (compare prices)
• 1 user maximum
• 15 GB of storage maximum
• data encryption

Solo Plan

This plan is recommended for individual users.

It's perfect for...

• accessing your data from all your devices
• sharing your photos, videos and documents easily
• restoring an older version of your files in just one click
• securely backing up your data

Main features:

• lump-sum payment (compare prices)
• 1 user maximum
• 2 TB of storage maximum
• data encryption

Team Plan

This plan is recommended for small companies and families.

It's perfect for...

• collaborating on and centralising team documents
• sharing photos, videos and documents easily
• automatically backing up team data
• saving money with a single, reasonably priced subscription

Main features:

• lump-sum payment (compare prices)
• 6 users included as a maximum
• 3 TB of storage (18 TB max.*)
• data encryption

* Storage space may be increased by increments of 5 TB.

Pro Plan

This plan is designed for SMEs and large organisations.

It's perfect for...

• using a secure Cloud which guarantees the privacy of your data
• storing your sensitive files in folders encrypted with your key
• securely sharing folders between your teams or with your partners
• real-time collaborating with powerful tools

Main features:

• per-user-payment (compare prices)
• from 3 users
• 6 TB of storage (106 TB max.*)
• data encryption
• full user management
• advanced statistics

* Storage space may be increased by increments of 5 TB.

Find out more

• Getting started guide: kDrive

This guide explains how to add or import files or folders from an internet browser to an Infomaniak Drive.

Importing content into a Drive from a browser

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Open the folder into which you want to import files

Different methods are possible

1. Drag and drop the items to be sent to the Drive
2. Use the New button
3. Right click from the area where you want to import new content

4. Wait for the data to be transferred (the duration depends on the speed of your connection)

Find out more

• Synchronize a Drive with a computer or mobile device
• Automatically import photos from a mobile device into a Drive
• Getting started guide: kDrive

kDrive natively integrates Docs, Grids and Points applications that enable you to create, modify and collaborate on line on Word, Excel and PowerPoint documents. Your files are never analyzed and are exclusively stored in Switzerland.

Creating a document, spreadsheet or presentation

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Open the file in which you want to create an Office document
3. Click New at the top left
4. Choose the type of document to create (document, spreadsheet, presentation, text)
5. Name the file

Find out more

• How to save or back up a Docs, Grids or Points file
  
• Getting started guide: kDrive

kDrive enables you to share files and folders with whoever you choose, even if the recipient does not have an Infomaniak account or does not use Infomaniak Drive.

kDrive enables you to share content in two ways:

1. Share a file/folder: ideal if the recipients need to be able to edit and work with your content.
2. Create a public share link: ideal if your recipients need to be able to display and/or download your content.

1. Sharing a file/folder

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Right click the file/folder concerned
3. Click Share
4. Enter a Drive user or the email address of a contact
5. Define the rights for each person:
   • Can manage: the user can delete, comment, share, edit content and manage the user rights for the elements (available soon)
   • Can modify: the user can delete, comment, share and edit the content
   • Can consult: the user can only view, download and comment the content
6. Click Close.

2. Creating a public or protected share link

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Right click the file/folder concerned
3. Click Share
4. Enable the share link (toggle the switch at the bottom of the window)
5. Copy and transfer the share link to your contacts
6. By clicking Share link settings, you can:
   • Set an expiry date for the link
   • Customize access rights (public, Drive users, with password)
   • Disable file download (read only)
   • Hide the names of users who use the link at the same time
   • Hide user comments

2.1 Creating a public editable share link (Word, Excel, PowerPoint)

When you enable a share link for a Word, Excel or PowerPoint file, it is possible to authorize its online publication. Anyone with access to this share link will then be able to immediately modify the file without needing an Infomaniak account.

Find out more

• Getting started guide: kDrive

This guide explains how to restore a file that has been deleted from your Drive.

Recovering a deleted file

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Go to Trash in the left menu
3. Right click the element to restore
4. Click Restore

Find out more

• Getting started guide: kDrive

Infomaniak saves a backup of all the modifications made to the files on your Drive in its versions history. This guide explains how to use the file history or versioning. This feature is very useful for recovering deleted information for later use.

Recovering older versions of files

1. Log in to your Drive (https://drive.infomaniak.com/)
2. Right click the file you wish to recover
3. Click Manage versions
4. Open the actions menu of the version to be recovered and choose the option you wish:
   • Download
   • Save forever: the version will be saved after the standard storage period
   • Delete: enables you to delete this version to free storage space on your Drive

You can also access all the versions of all your files from the left hand menu "Manage Storage Space and open the drop down menu to choose "File Versions"

Find out more

• Getting started with Infomaniak Drive

This guide explains how to modify the name of an Infomaniak Drive.

Renaming a Drive

1. Log in to the Manager (manager.infomaniak.com)
2. Go to kDrive
3. If necessary, click on the required Drive
4. Click Quick actions
5. Click Edit information
6. Enter a new name for the Drive
7. Click Save

Find out more

• Getting started guide: kDrive