This guide explains how to resolve any potential issues during a meeting with kMeet, the secure, unlimited, and free videoconferencing solution from Infomaniak.

Unable to see or hear the correspondent

If the conference is started, your correspondent has turned on the webcam and their microphone, but you still cannot see/hear them, ask them to check for the presence of a potential firewall on their machine or corporate network.

A firewall may allow solutions like Google Meet or Microsoft Teams without necessarily allowing kMeet streams.

In your firewall settings, here is what you need to allow:

• UDP Protocol: 443.
• For the turn server (recommended), add the TCP port 443.
• Allow the following IP addresses:
  • 185.125.24.0/24 (TCP)
  • 185.125.24.0/24 (UDP)

You can also switch connections (from WiFi to 4G/5G, for example) to check if a firewall is causing the desynchronizations.

Screen sharing impossible

When using the kMeet videoconferencing solution, if the button to share your screen is not available and/or remains grayed out, check the security settings on your computer/operating system regarding…

• … the kMeet application
• … the browser (if you are using kMeet directly online without going through the application):

For example, on macOS, check and then activate the required permissions:

1. Go to System Settings under Privacy and Security then Screen Recording:
   
2. Add your browser if necessary, or even kMeet if you have the desktop app on your computer:
   
3. Then also take note of the icons present in your browser's address bar and detect any potential authorization issues by clicking on the symbols:
   

This guide explains how to add a simple new unique event to a calendar / agenda of the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).

Preamble

• To create a recurring event / regularly recurring event, refer to this other guide.
• To schedule/meet a meeting between multiple users and find the best time slot, refer to this other guide about the appointment scheduling assistant.

Add a new event

To schedule a unique event in a calendar managed by Infomaniak:

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click the Create button at the top left.
3. Click on Event:
   
4. Fill in the most important fields, such as the title (subject), date/time or duration, possible participants (see below), location, agenda concerned, event color...
5. Click the green button to add a kMeet link if the event corresponds to a meeting between several people.
6. Display additional fields by clicking on SHOW MORE FIELDS at the bottom right (and some of these fields may be automatically reused in case of follow-up):
   
7. Click on SAVE to add the event to the selected calendar:
   

You can also click directly on the calendar to add a new event, by dragging the mouse pointer over a desired time period.

To add an attachment from kDrive to your events on Calendar, refer to this other guide.

To add reminders to your events on Calendar, refer to this other guide.

Add participants to the event

To invite users, add their name or email address when creating the event or later:

You will be informed of their presence or refusal if they follow the procedure sent to them by email when the event is created.

Any update to a scheduled event is also sent by email to all participants.

Automatically find the best time between participants

Before creating the event and therefore before sending invitations to participants, it is possible to determine the best time that suits everyone based on each person's availability (e.g., other appointments in their calendars) — this is based on the availability of the guests (not the organizer):

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click the Create button at the top left.
3. Click on Event.
4. Choose a date and time that would suit you for the event.
5. Add the participants.
6. Click on the dropdown menu below the participants to find the time immediately available for all participants closest to the initially desired time:
   

In the example above, 11:45 is not suitable for a one-hour meeting because Ralph already has a 30-minute appointment scheduled in his calendar at 12:00, so the system suggests 12:30, the closest time when all guests will be available.

An asterisk * next to a participant means that the user's availability is unknown because…

• … either the person invited by their email address is not an Infomaniak user: no user account exists with the specified email address…
• … or the invited person does not share their availability: they do not share their calendar at least in read-only mode with the meeting organizer or have not transferred their calendar to at least one of the organizer's Organizations…

Note, an all-day event (like a memo stating a day of teleworking, for example) will prevent the tool from correctly finding availability.

Meeting room

Refer to this other guide if you are looking for information about meeting rooms that can be preconfigured to link an event to a location of this type.

This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Infomaniak Video Streaming.

✘ UNAVAILABLE with
kSuite free / kSuite Standard
my kSuite / my kSuite+ (ik.me, etik.com, ikmail.com)

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application has several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited people.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of viewers can follow the event without joining a private call.
  • Allows to reach an unlimited number of viewers.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: viewers are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a smoother and more presenter-focused stream.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Video Streaming share link

Prerequisites

• You must be a moderator of kMeet to be able to create a live broadcast link but it is not necessary to have an Infomaniak Video Streaming offer.

Next:

1. Start kMeet via ksuite.infomaniak.com/kmeet or from one of the applications for computer or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live streaming:
   
4. Click the button to Start:
   
5. Wait for the Video Streaming stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon to the right to copy the URL corresponding to the live stream; paste the URL in a message to the participants or to anyone who should attend the live broadcast.
7. A symbol displayed on kMeet as well as an audible signal indicates the start of the broadcast via Video Streaming:
   

The stream is broadcast continuously for a maximum of 24 hours, and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide explains how to use the automatic transcription feature of kMeet, Infomaniak's ethical free video conferencing solution, which allows you to display real-time subtitles during meetings, thus facilitating understanding of exchanges and meeting accessibility needs, or even translation at a later time.

✘ UNAVAILABLE with
kSuite free / kSuite Standard
my kSuite / my kSuite+ (ik.me, etik.com, ikmail.com)

Preamble

• If the moderator enables subtitles, then all participants in the video conference will be able to activate the feature (even users without kSuite or anonymous).

Automatically transcribe participants' statements

You can display an automatic transcription of the participants' statements in a kMeet meeting:

1. Start the kMeet app (Web, desktop, or mobile).
2. Create or join a meeting room.
3. Authorize access to at least your microphone.
4. Click on the ○○○ icon in the toolbar.
5. Click on Enable subtitles.
6. What is said by the participants is displayed at the bottom of your kMeet window:
   
7. To stop displaying the transcription on your screen, click again on the appropriate menu (see point 5 above).

If you encounter any issues, refer to this other guide.

This guide covers the "Breakout Rooms" or “side rooms” that can be configured during an online meeting organized with kMeet the ethical free video conferencing solution by Infomaniak.

Preamble

• These subgroup rooms allow you to divide a main meeting into several simultaneous discussions in distinct virtual spaces.
• Only a moderator can create these rooms and manage participants between the main room and the subgroups.

Create a side room

To add one or more side rooms:

1. Start kMeet as a moderator via kmeet.infomaniak.com or from one of the applications for computer or mobile devices.
2. Once the participants are in the meeting, click on the multi-user icon in the kMeet toolbar.
3. Click the button to add a side room:
   
4. Participants can then join the created room or leave it (by displaying the menu with the same button as in point 2 above):
   
5. The moderator can also force one of the participants to join one of the side rooms by clicking on the action menu on the right in the list:
   

This guide helps you resolve audio issues (microphone and speakers) with kMeet, Infomaniak's ethical video conferencing solution.

Preamble

• For kMeet to function, it must obtain your permission to access the microphone.
  • This request usually appears via a pop-up window in the top left of your browser or when you first launch the application.
• An audio issue can be of two types:
  • either others cannot hear you (microphone issue),
  • or you cannot hear others (speaker/output issue).

Steps to resolve an audio issue

1. Check the hardware and basic settings

1. Mute button: check that your microphone is not muted in the kMeet interface (red microphone icon) or via a physical button on your headset/microphone:
   
2. Connections: if you are using a headset or an external microphone, unplug it and plug it back in (prefer direct USB ports over hubs).
3. System volume: check that the volume of your computer or mobile device is not set to zero or in "Do Not Disturb" mode.

2. Configure audio settings in kMeet (Computer)

Whether on the application or the browser, you can precisely choose your devices:

1. Access the Settings:
   
2. Go to the Audio tab:
   
3. Microphone: select the correct device from the list.
   1. Speak: a blue volume bar should move if the microphone picks up sound.
4. Audio output: select your speakers or headset.
   1. Click on "Test" to check that you hear the test sound.

3. (Re)authorize the microphone in the web browser

If you are using kMeet via Chrome, Firefox, Safari, or Edge:

• 
• Click on the lock icon (or site settings) to the left of the URL address (kmeet.infomaniak.com).
• Check that "Microphone" is set to Allow.
• If you change this setting but with no noticeable effect, refresh the page (F5).

4. Check system permissions (Windows, macOS, Mobile)

On macOS (often forgotten):

1. Go to the Apple menu > System Settings > Privacy and Security.
2. Click on Microphone.
3. Check that your browser (Chrome, Firefox) or the kMeet app is checked.

On Windows:

1. Go to Settings > Privacy and Security > Microphone.
2. Check that the "Microphone access" option is enabled.
3. Check that "Allow desktop apps to access your microphone" is also enabled for kMeet or your browser.

On Mobile (iOS and Android):

• iOS: Settings > kMeet > Check that Microphone is enabled. Also check in Settings > Privacy > Microphone.
• Android: Settings > Apps > kMeet > Permissions > Microphone > Allow while using the app.

5. Special case: Disable blocking extensions

Some browser extensions (AdBlockers, privacy protection extensions like uBlock Origin or Privacy Badger) can sometimes block audio/video streams.

• Try disabling your extensions or opening the kMeet link in a private browsing window to test.

6. About Firefox and WebRTC

You can try disabling WebRTC in Firefox to test (via media.peerconnection.enabled = false) but this is not recommended: kMeet uses WebRTC technology to function; if you disable it, the video conference may no longer work at all.

If Firefox is causing issues:

1. Check in Firefox settings > Privacy & Security > Permissions.
2. Next to 'Microphone', click on Settings and make sure that kmeet.infomaniak.com is not in the 'Block' list.
3. Also, check that Autoplay is allowed for audio on kMeet.

7. As a last resort: Switch devices

If the problem persists, it is likely a hardware failure or a driver conflict on the device:

• Join the meeting from another device (switch from computer to smartphone via the kMeet app).
• Get the meeting link/code via shares/invitation:
  

This guide helps you resolve any potential camera access issues with kMeet, the ethical video conferencing solution offered by Infomaniak.

With current security standards, a web browser or an application installed on an operating system like Windows or macOS will necessarily ask for your permission to access the microphone and the camera as soon as a video conference begins.

Authorize camera access

To do this:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Start a new meeting:
   
3. Specify a name for your meeting room.
4. Continue, a popup should ask you to authorize the browser to access your microphone + camera: 
   
5. If the popup does not appear automatically, check the icons present in the header of your browser: 
   
   or here: 
   
6. Your browser settings (here: Chrome) may also allow you to adjust the authorization settings and camera selection if there are multiple cameras available:
   

Your camera is not working? Check the physical cover

If your image remains black while the camera is activated, it is possible that the lens is covered by a built-in privacy cover.

Many laptops have a small mechanical slider above the screen:

• Observe the camera lens at the top of your screen.
• If you see a red dot or an opaque sticker on the lens, the cover is closed.
• Slide the slider sideways to unblock the image.

This guide explains how to add a password and an encryption key to a kMeet meeting, Infomaniak's ethical free video conferencing solution.

Protect a meeting with a password

When creating your meeting room, you can protect it with a password, which you will need to share with all your participants to allow them to connect:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Start a new meeting:
   
3. Enter a name for your meeting room.
4. Click on the security options.
5. Enable the toggle switch to Protect access.
6. Create the password.
7. Continue to start the meeting:
   
8. Specify the name you want to use as a participant in the meeting.
9. Share the meeting link or code and the password (which you can re-display at this step) with your participants:
   
   • You can review the password if necessary by inviting participants via the dedicated button:
     

Secure a meeting with an encryption key

Prerequisites

• This feature only works with desktop apps and up-to-date browsers based on the Chromium architecture (e.g., Opera, Brave, Google Chrome, etc.).

Then follow the procedure above up to step 4. Once in the security options:

1. Enable the toggle switch to encrypt end-to-end:
   
2. When starting the video conference, an audio message will be heard to announce end-to-end encryption.

This guide explains how to start recording an online meeting organized with kMeet, the ethical free videoconferencing solution by Infomaniak, to obtain a video of the presentation stored on kDrive (this only when a user stops the recording).

Preamble

• Recording the video
  • is done on the server side
  • does not generate any load for the participant's computer that started it
  • is in the video format .mp4
  • has a maximum duration of 3 hours.
• The video will not be available if everyone leaves the videoconference without someone stopping the recording.
  • In other words, steps 5 and following below are mandatory for the recording to work!

Record a kMeet meeting on kDrive as a video

Prerequisites

• Have a kDrive (standalone/independent or as part of a kSuite, my kSuite, etc.).
• Be the moderator of the videoconference to be recorded.
• Do not create a videoconference encrypted with a custom key.

To record the meeting on kDrive, from the moment someone clicks on Start to begin, but also clicks on Stop to finalize the recording and make it available:

1. Start kMeet via kmeet.infomaniak.com or from one of the apps for computers and mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Click on the icon ◉ Start Recording:
   
4. Confirm the operation and if necessary, log in to your Infomaniak account, then select a kDrive to record the videoconference on; then click the button to start the video:
   
5. To stop recording the video (mandatory step to obtain the video), click on the toolbar again, then choose Stop Recording:
   
6. Confirm, then choose if you want to go to the recording location on kDrive.
7. The recording is available at the root of the selected kDrive as soon as the virtual fair is closed in which the meeting took place (i.e., as soon as all participants have left the videoconference).

This guide explains how to join a video conference kMeet, the free video conferencing solution by Infomaniak.

Preamble

• To quickly obtain and share the link to the current meeting, the creator must click on the user icon with a plus sign (+):
  

Connect to a meeting room

To join a kMeet that an administrator has already started:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computer or mobile devices.
2. Click the button to Join a Meeting.
3. Enter the code for the meeting (e.g., 001-0002-003) or its link (which you can also open directly) - read the preamble below if you do not know how to obtain the discussion link.
4. Click the OK button:
   
5. If necessary, authorize access to your webcam and microphone from your browser or from one of the applications:
   
6. Enter a pseudonym or your first and last name.
7. Adjust the settings according to your preferences (e.g., if you want to disable the camera).
8. Click the blue button to join the meeting:
   
9. If necessary, enter the access password and/or encryption key provided by the meeting organizer.

Thank you for choosing kMeet Infomaniak as your video conferencing solution for individuals & businesses:

• Unlimited audio and video calls
• Access without registration
• Compatibility Web, mobile and desktop
• Integrated chat & reactions (emojis, sounds)
• Screen sharing with drawing, remote control
• Breakout rooms
• Integration with calendar (create video link)
• Integration with kDrive for storing meeting recordings
• Integration with kChat for video calls
• Privacy respect (no ads, hosted in Switzerland)
• Security with AES-256 encryption
• Eco-friendly (renewable energy, CO2 compensation)

What would you like to do?

• Create an online meeting
• Join a meeting
• Download the kMeet app on your macOS, Windows, Linux, iOS (iPhone/iPad) and Android devices.
• Control participants (moderation)
• Create a kMeet breakout room
• Protect meeting access with a password and/or an encryption key
• Record and share a video conference
• Share your screen with participants
• Remotely control a device with kMeet
• Start the chat during an online meeting
• Broadcast the kMeet stream via Video Streaming
• Draw on kMeet
• Replace Skype with kMeet

A question, problem or feedback?

• Solve a problem audio, video, device access permission…
• In case of a problem, please consult the knowledge base before contacting support.
• Click here to share feedback or a suggestion on an Infomaniak product.

This guide explains how to start an online meeting with kMeet, Infomaniak's ethical and free video conferencing solution.

Preamble

• There is no limit to the number of participants with paid kSuite offers.
• Participants can write in a shared chat, annotate a screen share and even control a remote device.
• To create a meeting room in advance and invite participants by creating an associated event in the Infomaniak calendar, refer to this other guide.
• It is also possible to share the video stream within a Video Streaming Broadcast (for example, to avoid depending on the connection to kMeet).

Create a virtual meeting room

To do this:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Start a new meeting:
   
3. Enter a name for your meeting room.
4. Allow access to your webcam and microphone from your browser or from the application (click here if you encounter any issues).
5. Enter a pseudonym or your first and last name.
6. If necessary, enable participant control, a password or a custom encryption key.
7. Click on Join the meeting.
8. Share the room link to invite participants to join you:
   

This guide explains how to manually allow or deny participants to a kMeet meeting.

Preamble

• To approve participants, you must have the status of moderator.
• To be a moderator, you must either be the first to connect or be designated later.
• Generally, a person generates a kMeet and will therefore be the moderator throughout the meeting.
• However, if a meeting is created from the Infomaniak calendar, a kMeet link can be added, which will be accessible to all event participants; it is therefore recommended that the event initiator connect a little before the participants to configure their meeting (add a waiting room or a password etc.).

Approve or deny participants

To be a moderator:

1. Start kMeet via kmeet.infomaniak.com or from one of the apps for computers or mobile devices.
2. Click the button to start a new meeting:
   
3. Click the chevron below the meeting name to expand the advanced options.
4. Activate participant control:
   
5. Start the meeting.
6. Share the meeting link or code and, if necessary, the password and/or encryption key with your participants.
7. When your participants try to join the meeting, an audio notification invites you to allow or deny them to join the room:
   
8. You can also set a participant as a new moderator during the meeting, or just below, exclude them from the meeting:
   
9. The moderator can also remove the "waiting room" enabled in point 4 above once the meeting has started:
   1. Click on the icon ○○○ in the toolbar.
   2. Click on Security options:
      
   3. Disable the waiting room to no longer have to manage new arrivals in the meeting:
      

Moderation options

Other moderation options are available:

1. Click on the icon ○○○ in the toolbar.
2. Click on Settings:
   
3. Click on Moderation.
4. The options allow you to manage the expected behavior when new participants connect:
   
   1. all participants start with the microphone muted
   2. all participants start with the camera off
   3. all participants have the same interface display as the moderator (display of such participant in large on the layout, etc.), modifiable at any time by the users but the moderator can update at any time to force compliance
   4. recording will use the same interface display as the moderator (display of such participant in large on the layout, etc.)
   5. reaction emojis do not produce any sound

This guide explains how to use the screen sharing feature (screen sharing) of kMeet, the ethical free video conferencing solution by Infomaniak.

Prerequisites

• Have the desktop app kMeet (desktop application on macOS / Windows) or the mobile kMeet app (application for smartphone or tablet Android).
  • The Web kMeet app (online service kmeet.infomaniak.com) is also compatible.
  • Screen sharing is not yet possible with the mobile iOS app.
• If this is your first use or first screen share, the permissions requested by the operating system (macOS, Windows...) or the browser (Chrome, Firefox...) may require a restart of the application and consequently an interruption of the meeting.

Start screen sharing

To start sharing your screen:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Create or join a meeting room.
3. Click on the screen icon with an arrow to Share your screen:
   
4. Read the warning that may be displayed by your device and validate the authorization to access the screen content.
5. By default, it is the entire screen that will be shared in the next step, but you can also choose a specific window, that of an application for example, in order to restrict the participants' view to a specific activity of the device.
   • Be careful, if the purpose of the sharing is to then allow participants to interact by drawing, you must choose to share the full screen.
6. Click the button to start the sharing:
   
7. To stop the broadcast, click again on the toolbar icon.

This guide explains how to use the chat feature using the chat integrated into kMeet, the ethical free video conferencing solution by Infomaniak.

Start the chat between participants

To do this:

1. Launch the kMeet app.
2. Create or join a meeting room.
3. Click on the message bubble icon in the toolbar to Open/Close the chat and chat from a left sidebar.
   • Close the chat/poll sidebar if necessary:
     

React live, create a poll

• The chat supports the use of Emojis.
• It is also possible to:
  1. request the floor via the hand icon (Raise/Lower hand)
  2. react with visual (and audible) emoji and GIF — they will appear in the conversation space
     
  3. create a poll among the participants (click on the Polls tab in the chat sidebar):
     

This guide explains how to use the drawing feature with kMeet, the ethical free video conferencing solution by Infomaniak, which allows for visual collaboration among participants.

Display a collaborative whiteboard

It is possible to display a white surface allowing all participants to write information:

1. Start the kMeet desktop app, then create or join a meeting room where users must be present.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Click on Display the whiteboard:
   
4. The drawing surface will be displayed to all participants, and each can write what they want.
5. Each participant's cursor is displayed:
   

Draw on a screen share

Prerequisites

• Have the desktop app kMeet (desktop application on macOS / Windows / Linux).
• Share your entire screen and not just an application window (point 2 below).

Then:

1. Start the kMeet desktop app, then create or join a meeting room where users must be present.
2. One of the participants initiates a screen share (desktop app only - also read the prerequisites above).
3. It is then possible for the other meeting participants to collaboratively draw on the screen share:
   1. Click on the pencil icon in the bottom toolbar to draw on the screen.
   2. Modify the stylus color if necessary:
      
   3. If the screen share is not started from the kMeet application (computer version), this message will be displayed to participants who want to enable the drawing feature:
      

It is also possible to take control of the device during a screen share.

This guide explains how to use the remote control feature of a device, whose screen is shared, with kMeet the ethical free videoconferencing solution by Infomaniak.

Prerequisites

• Have the desktop app kMeet (desktop application on macOS / Windows).
• Share an entire screen and not just an application window.

Take control of a device

For user A to take control of user B's computer:

1. Start the kMeet desktop app, then create or join a meeting room in which users A & B must be present.
2. User A must click on the action menu ○○○ at the top right of user B's thumbnail.
3. User A must click on Start remote control, and the same path to stop the takeover:
   ‍
4. User B receives a notification in the application to validate and accept the device control request.

It is also possible to simply annotate a screen share without taking control of the device.

This guide explains how to start a voice or video conversation between one or more users kChat, with Infomaniak's ethical free video conferencing solution, kMeet.

Preamble

• The call function in kChat is available on all Web (browser), mobile (iOS / Android) and computer (macOS / Windows) versions.

Create a meeting between kChat users

To be able to discuss within a virtual room with the microphone and webcam of your device, simply press the Call button visible on any kChat conversation, private or public channel, via the application or directly on the browser:

• Call a user directly if you are in a direct discussion with them, or trigger a call to all members of a channel if you start the meeting from the channel.
• Calling a user who is in “Do Not Disturb” will not trigger a ringtone or call modal for them, but they will see the message in the conversation.
• The microphone is enabled by default when the call is accepted, but not the camera.
• View the users of the meeting (who accepted, declined, or missed it) using the avatars in the kChat message.
• Once the call has started, an emoji will appear in your kChat status to indicate that you are busy with the conversation.
• A message sent from the video (kMeet) will also be visible in the kChat conversation (and vice-versa).
• Indications related to the start and end of the meeting will automatically appear in the relevant kChat conversation thread:
  

Specifics for calls in channels

• The call will not ring for the recipients, but they will see a message in kChat as well as a notification.
• A message (warning) will appear if you want to start a call in a channel with more than 7 users.

Infomaniak offers to replace Skype with its own solutions, whether for individual calls, remote meetings, or team exchanges.

kMeet, video conferencing for individuals & businesses

Despite its initial success, the communication platform Skype has seen its use decrease in the face of the emergence of solutions better integrated with new collaborative uses.

One of the simplest ways to replace Skype is to adopt kMeet:

• Unlimited audio and video calls
• Access without registration
• Compatibility Web, mobile and desktop
• Integrated chat & reactions (emojis, sounds)
• Screen sharing with drawing tools, remote control
• Breakout rooms
• Integration with the calendar (creation of video link)
• Integration with kDrive for storing meeting recordings
• Integration with kChat for video calls
• Privacy respect (no ads, hosting in Switzerland)
• Security with AES-256 encryption
• Eco-friendly (renewable energy, CO2 compensation)

Replace Skype with kMeet

The alternative kMeet to replace Skype can be set up in different ways:

1. Quick use without registration

To start a private communication between several people on the Internet, all you need is for one of them to go to kMeet and then share the meeting link with the others. Here is the step-by-step procedure:

1. Enter kmeet.infomaniak.com in a browser like Chrome or Safari.
2. Click on Start a new meeting:
   
3. Enter a name for the meeting, which allows future participants to know the subject of the discussion they are joining.
4. Click on the button to Continue:
   
5. Grant the necessary rights to kMeet:
   
6. Enter your name, the one that other participants will see.
7. Enable or disable any communication means if these should not be used for the moment.
8. Click on the button to join the virtual meeting room (as the first participant since no one else has been invited yet):
   
9. There you go, the room is created and you can now copy the information related to this session and send it to the correspondents so that they can join you (they will only have to execute the link you send them).
10. Close the information window so that you can all chat together:
    
11. The toolbar at the bottom of the screen allows you to enable or disable the microphone, the camera, etc.:
    

To discover all the possibilities that kMeet offers, refer to this other guide.

2. Scheduling and invitations with my kSuite

To work efficiently, kMeet can be directly linked to your professional calendar. This means that every time you create an event in your calendar…

• … a video conference link is automatically generated…
• … participants receive the invitation by email with all the information…
• … and on the day of the event, they can join the meeting in one click, without registration or software to install.

Advantage: you centralize the management of meetings, reduce forgetfulness and simplify organization, all from a single interface.

To set up this solution:

1. Sign up for free to my kSuite to have an email address for example anna.alpha@ikmail.com and above all access to Infomaniak services.
2. Access the calendar ksuite.infomaniak.com/calendar then create an event on the day of your choice.
3. Add participants to the event, even if they are not Infomaniak customers.
4. Click the green button to automatically add a kMeet link to the event.
5. Click the button to save your event:
   
6. Invitations will then be automatically sent by email to the participants, containing the clickable link to join the online discussion when the time comes:
   
7. The kMeet meeting link is also visible on the event in the calendar directly:
   

3. Call your correspondent like Skype

To start a conversation at any time with a contact previously saved in your address book, you must both have kChat, available within the kSuite Infomaniak. To implement this solution, which can be extended to an entire group of contacts:

1. Sign up for kSuite to have access to the corresponding Infomaniak services.
2. Configure the users (these can even be external) on the kSuite.
3. Install the kChat app or go to the URL https://ksuite.infomaniak.com/kchat
4. A user can then be called via kChat, which will ring the recipient's device:
   • = Internet browser if the kChat URL is open, or computer/mobile device if the kChat app is installed.
   • Refer to this other guide to learn more about video calls on kChat.
5. Your correspondent can then choose to answer; the call will be made with the kMeet technology within kChat or on the kMeet app if it is installed.