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Getting Started Guide: kDrive
Update 08/27/2026
Thank you for choosing kDrive, the independent and privacy-respecting solution for collaborating, sharing, and accessing your data from all your devices. Your data is encrypted, permanently backed up, and exclusively hosted in Switzerland.
Collaborative storage on a 100% Swiss Made cloud
- Discover kDrive in a video (the interface has evolved since then)
Getting Started
- Synchronize kDrive across different devices
- Manage the kDrive Lite Sync option (macOS)
- Manage the Lite Sync option for kDrive (Windows)
- Install kDrive on Linux
- kDrive folders (personal, shared, common)
- Choose which kDrive folders to synchronize
- Edit an Office file on kDrive (Word, Excel, PowerPoint) or plain text
- Working with kDrive: basic operations
- Managing kDrive storage space
- Search for data on kDrive
Share your data
- Manage kDrive dropboxes
- Customize kDrive shares and dropboxes
- Share data from kDrive (web interface)
- Example of internal/external sharing
- Share data via email from kDrive (web interface)
Filling your kDrive
- Import external data into kDrive
- Import data into kDrive (iOS) or automatically import only iPhone photos
- Import photos to kDrive (Android)
- Import data to kDrive without the kDrive app
- Access kDrive files locally and online
- Scan documents with kDrive (iOS / Android)
For multiple users
- Manage a kDrive user's permissions
- Manage access permissions for folders and subfolders
- Manage kDrive users
- Manage multiple kDrive accounts (iOS / Android)
- Manage multiple kDrive accounts (macOS / Windows)
- Copy certain data between kDrive accounts that you have access to
Go further with kDrive
- Modify an existing kDrive plan
- Manage kDrive categories to organize data
- Save a kMeet meeting to kDrive
- Export email attachments from Mail
- Export an email to kDrive
- Add an attachment to an event in Calendar
For advanced users
In case of a problem
- Troubleshoot a kDrive blockage (antivirus, firewall, etc.)
- Troubleshoot a kDrive sync conflict
- Troubleshoot a kDrive synchronization issue
- Troubleshoot a kDrive issue on an Android device (don't kill my app)
- Troubleshoot a Lite Sync plugin error on macOS
- Clear your browser cache
- Clear the kDrive mobile app cache
- kDrive application version (macOS / Windows / Linux)
- Restore a kDrive file to its previous version
- Restore a deleted kDrive file
- Force kDrive to synchronize certain special files
- Allow access to your products / Complete a support request
- Display kDrive debugging information
Learn more about kDrive
Have a question or feedback?
- Contact Infomaniak support
- Click here to share feedback or a suggestion about an Infomaniak product
Link to this FAQ: https://faq.infomaniak.com/2366
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