This guide allows you to quickly use the essential functions of your VOD/AOD space Infomaniak.

Where to start?

Manage media

• Import a media
• Move a media
• Edit a media
• Manage media subtitles
• Add a new media item to replace another
• Download the source media

Broadcast/share media

• Manage Players
• Allow sharing of a media
• Embed and share media
• Embed and share media on WordPress
• Stream a VOD list live on Video Streaming
• Modify a thumbnail
• Create chapters on a video
• Manage ads within a Player

Secure VOD/AOD

• Secure videos by GeoIP restriction
• Secure videos with a password
• Secure videos with a unique key

If needed, contact Infomaniak support.

This guide explains how to transfer an Infomaniak product from one Organization to another.

Preamble

• You can move almost all products subscribed with Infomaniak to a different Infomaniak Manager interface than the one on which the product is currently located; this is therefore an internal transfer.
• If your user has access to several Organizations it is even easier to send to one of them the product of your choice.
• This operation does not cause any interruption.
• The users currently having access to the selected products will not be transferred (and therefore may no longer have access to the products).
• The invoices for the selected products will not be transferred.
• kSuite cannot be transferred.

Generate a transfer link

Prerequisites

• Be Administrator or Legal Representative‍ within the Organization.

To transfer a product:

1. Click here to access product transfer management on the Manager Infomaniak (need help?).
2. Click on the Transfer products button:
   
3. Check the product(s) to be moved.
4. Read and accept the general terms.
5. Click on the Transfer button.

The transfer has started. Now, you have a choice:

1. Copy the transfer link.
2. Send it to the email address of your choice.
3. Complete the transfer by selecting one of the Organizations to which your user is attached, and the selected product will be transferred there:
   

Alternative method

In the case of a one-time transfer, you can also go directly to the dashboard of the product in question and click on Manage (example in the image below). However, since this menu is not always present, it is better to prioritize the first method above, which also allows for batch transfer:

Refer to this other guide regarding Jelastic Cloud.

Receive the product

Once a transfer has started:

1. Click here to access the Organization that must receive the product(s) (the user must have administrative rights).
2. Run the link obtained in the first step above.
3. If necessary, select the destination Organization using the drop-down menu.
4. Read and accept the General Terms.
5. Click on the button Receive the product (if the button is not clickable, make sure you have selected the Organization).

Find an ongoing transfer at any time from the bottom icon on the left sidebar of the Manager Infomaniak:

This guide explains how to restrict access to imported videos on an Infomaniak VOD service based on geographical criteria and/or IP addresses.

Preamble

• Warning, token protection is only effective in the case of a standard integration via iframe and therefore through the use of the Player Infomaniak.
• Other access restrictions can be activated and concern access to the file: token | password

Restrict access via GeoIP

Geographical and IP restrictions are configured at the import folder level and will protect all videos in the folder. To configure this folder:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click on the icon to create a New folder:
   
6. Name the folder.
7. Click the blue button to Create the folder.
8. Click on Configuration:
   
9. Select the encoding rules for the videos that will be imported, then proceed to the next step.
10. Configure the folder options in this second step, then proceed to the next step.
11. Define the countries that should be allowed or blocked.
12. Define the **IP** addresses or IP ranges that should be allowed or blocked (the character ** ** is allowed).
13. Click on the blue button once the desired restrictions have been configured:
    
14. Upload new videos to this folder so that they are password-protected when played.

Thumbnails to display in case of GeoIP restrictions

To modify the images that should be displayed to the viewer affected by a restriction you have implemented:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Players in the left sidebar.
4. Add a new Player or modify an existing Player.
5. Click on the THUMBNAILS tab.
6. Upload the desired images for the different situations described on the page:
   
7. Click on the blue button at the bottom of the page to Save.

When playing an embedded video on a page, the message "Account suspended" appears when the VOD/AOD product, to which the video belongs, has been blocked.

This guide concerns sending new media to a VOD/AOD space. Refer to this other guide if you are looking for information about replacing already imported media.

Add and encode a new media

To send your media to be encoded in your VOD space and then stream it:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.

Then several possibilities are available to you…

1. … Directly on the homepage (dashboard of the VOD/AOD space):
   
2. .. From the media page:
   1. Click on Media in the left sidebar.
   2. Click on Media Management in the left sidebar:
      

From this page, several options are available to you…

1. Click the blue Import media button.
2. Select one of the sending methods:
   
   1. Import from device (max limit per sent file = 50 Go)
      This allows you to choose a media file from the device's hard drive (or from a removable media) and upload it:
      
   2. Import by FTP (no max size limit but you need to have sufficient disk space on the VOD/AOD space)
      Activate the TLS mode connection in your FTP software/client; FTP user management as well as parameters are customizable and indicated on the page:
      
      If you use a video editing software that allows FTP publishing (Adobe Premiere p.ex), you can export the media so that it is automatically imported into the VOD space; in this case, the encoding of a video will start automatically after its importation on the FTP; otherwise use your preferred FTP software/client (Filezilla p.ex).
       
   3. From a different site (max limit per sent file = 40 Go)
      This allows you to specify the URL of a media already present somewhere on the Internet including in a private space protected by password:
      

Another way to import media is to do it using the Infomaniak API (max limit per file sent = 40 Go); the documentation can be found in your left sidebar under API:

Supported formats

The supported file types are:

• video: 3gp, asf, avi, f4v, flv, m2ts, m2v, m4v, mkv, mov, mp4, mpeg, mpg, rm, ts, webm, wmv
• audio: aac, flac, m4a, mp2, mp3, ogg, tta, vob, wav, wma

This guide explains how to retrieve the media on your device once it has been uploaded to your VOD/AOD space.

Preamble

• When you upload a video to your VOD space, you get the link corresponding to the video's address on the server.
• Most browsers, once this address is loaded, will "stream" the video, meaning the video will be played bit by bit without allowing you to download the entire file to your hard drive.
• If you have deleted the original video from your hard drive, you might want to retrieve it.
• There is no direct access (for example, via FTP) to the server hosting the videos.

Download the source media

To access the VOD space:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click on the media you want to replace in the table that appears.
6. Click on the action menu ⋮ at the top right of the thumbnail of the media in question.
7. Click on Download the source file so that your web browser offers to download the source media to your device:
   
   

This guide concerns the creation of chapters on a video from the VOD service and the customization of the menu display (thumbnail, title, description, etc.).

Preamble

• The video file must be encoded in MP4 to access chapter editing (creation + modification).
• Chapter editing will not be possible on an FLV video, but it will still display chapters on the video player if it has also been encoded in MP4 simultaneously.
• If the MP4 video is deleted, the chapters will remain on the FLV but without the possibility of editing.
• It is not possible to use this tool for audio-only media.
   

Chapter creation

To do this:

1. Click here to access the management of your product on the Manager Infomaniak (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click on the relevant media in the displayed table.
6. Click on the Edit button.
7. Click on the Chapitrage tab.
8. Choose the position of the first chapter.
9. Click on the blue button to create and set up the first chapter:
   
10. Edit the first chapter (info, thumbnail) and save with the blue button:
    

Do the same for the following chapters.

You can change the position of your chapters by clicking on the diamond shape:

The VOD/AOD data is permanently saved on a backup server.

This guide explains how to manage interactions between your Infomaniak VOD/AOD space and any of your WordPress sites, using an extension developed by Infomaniak.

Preamble

• This WordPress extension allows you to retrieve and manage all your videos present on an Infomaniak VOD/AOD space, with automatic updates when new videos are added.
• It handles the automatic retrieval of existing Players and playlist management.
• You can search for your videos while writing an article or a page, or import media directly from the CMS administration.
• ⚠️ The use of the Infomaniak plugin must be done with the classic editor (Classic Editor):
  • The plugin is not compatible with Elementor, and therefore cannot be used with this site editor.
  • Also incompatible with WordPress Multisite.
• If you encounter any issues activating the plugin, disable the following option in the Really Simple SSL plugin:
  
  • If problems persist, refer to this other guide.

Get the VOD Infomaniak extension

Go to your VOD space to get the information needed for the WordPress external module:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on CMS/API Extensions in the left sidebar.
4. Click on CMS Extensions in the left sidebar.
5. Download the WordPress extension.
6. Configure the extension using the provided instructions:
   
   • It is recommended to create a new user in your Organization with only technical rights on the VOD/AOD product and then create the application password from this dedicated account.

This guide explains how to insert an image, logo, watermark, or watermark on the videos of your VOD service to enhance your brand image and protect your content against copying or potential misuse.

Adding the Image to the Media

You have the option to add an image that will appear on your video:

1. either from the rules specific to an import folder
2. or from the configuration of a video player

1. Import Folder

In the management section of an import folder, embedding the selected image is effectively what its name suggests: a direct integration into the video. This method is less flexible because once the logo is embedded, no further modifications are possible. It is therefore important to consider that any changes to the logo in the future could pose a problem, making this approach less adaptable in the long run.


 

2. Video Player

In the management section of a Player, the selected logo is overlaid on the video, appearing only at playback time. This approach offers the flexibility to change the logo at any time, thus allowing the use of multiple players pointing to the same video without any difficulty. However, one drawback to consider is that if a visitor manages to retrieve the actual address of the video, it will be broadcast without the logo. Despite this drawback, this method is recommended for its ease of use and adaptability.

 

These two technologies are different and do not work at the same time, so if you activate them simultaneously, you will get the player's logo above the embedded logo.