Knowledge base

Thank you for choosing Infomaniak to create your PaaS!

This guide will help you to quickly use the key features of your new product. If you have any problems, please consult our knowledge base and this document before contacting our support team.

Frequently asked questions

• What is a platform as a service (PaaS)?
• What is a container or a node?
• What is Jelastic?
• What is a Cloudlet? How does Jelastic invoicing work?
• What technologies are supported by Jelastic Cloud?
• Is it possible to create a VPS with Jelastic Cloud?
• What are the possible ways to deploy an application?
• What is the difference between Jelastic Cloud and an unmanaged server?
• What are the differences between a free (trial period) and paid account?

Technical resources

We invite you to consult the official Jelastic documentation for any technical questions:

• Installing clustered applications (WordPress, Magento, etc.)
• Creating an environment
• Deploying an application or code
• Configuring your servers: Java, PHP, Ruby, etc.
• Linking a domain name
• Adding a public IP address
• Monitoring an application
• Connecting in SSH
• Managing notifications linked to resource consumption
• Configuring dynamic resizing horizontally and vertically
• Installing packages without root access with the Yum Packages Installer
• Launching root commands on any Jelastic containers

Don't hesitate to contact us if you have any questions.

Jelastic Cloud is the product of close collaboration between Infomaniak and the Jelastic company.

Infomaniak

Infomaniak provides the infrastructure, ensures support and seeks to guarantee the performance, security and reliability of the solution. Our infrastructure continuously guarantees the availability and flow of your applications. It responds to traffic peaks and automatically reduces resource consumption during off-peak periods. This flexibility offers optimal cost/performance ratios because only the resources actually used are calculated. With this new Cloud service, you can thus align computing resources with the pace and flow of demand while maintaining perfect control over budget.

All of your data is managed at Infomaniak datacenters in Switzerland, and you also benefit from quality support in five languages.

Jelastic

Jelastic provides the software part of the product and ensures the software development of the solution. Founded in 2011, Jelastic is a platform that automates the creation, resizing, clustering and security updates of traditional and native applications in the Cloud. This solution also offers the advantage of accepting Java, PHP, Ruby, Node.js, Python, .NET, and Go environments, as well as Docker.

To learn more

• Getting Started with Jelastic Cloud

What product does your suggestion concern?

• Housing & Datacenter: French
• Web Hosting: French
• Newsletter tool: French / English
• Cloud Servers: French
• Mail Hosting & WorkSpace: French
• Domain names: French
• SSL Certificates: French / English
• Jelastic Cloud: French/ English
• Audio streaming: French
• Video streaming: French
• VOD/AOD: French
• Synology NAS: French
• Swiss Backup: French
• Guest management: French

This guide specifies the resources you can benefit from with a Jelastic Cloud, depending on the type of account you subscribe to.

All Jelastic Cloud accounts offer the following advantages:

• Web applications: over 40 CMS that can be installed in 1 click
• Technologies: PHP, Java, Node.JS, Ruby, Python, Go, Docker (find out more)
• Databases: SQL & NoSQL (find out more)
• SSL certificates: free with Let's Encrypt
• Automatic backup: every 24 hours (incremental over the last 7 days)

14-day trial account

The trial period enables you to test Jelastic Cloud with no commitment. You can thus check if this solution meets your expectations and estimate the resources you need. Thanks to our calculator, you can then determine the hourly or monthly rate for your PaaS based on your tests.

During the trial period, you benefit from the following resources:

• Number of environments: 5
• Power: 8 Cloudlets (3.2 GHz of CPU and 1 GB of RAM)
• SSD storage: 10 GB
• Bandwidth: 20,000 KB/s

Public IP addresses, personalized SSLs, and Docker and VPS Elastic images are only available with a paid account.

Paid account

When you purchase Jelastic credits, the restrictions of the trial account are removed and you are free to adjust the resources of your PaaS according to your needs:

• Number of environments: according to your needs
• Power: customizable according to your needs
• SSD storage: 20 GB included, extensible according to your needs
• Incoming and outgoing traffic: 2.8 GB / hour (2.4 TB / month) included, then invoiced per GB
• Bandwidth: 100,000 KB/s

Find out more

• How does Jelastic Cloud invoicing work? What is a Cloudlet?
• What technologies are supported by Jelastic Cloud?
• Getting Started with Jelastic Cloud

Some Jelastic containers do not have root access by default. It is possible to enable this access to containers of your choice by installing an add-on.

Authorising root access to a Jelastic container

1. Log in to your Jelastic Cloud dashboard
2. Click the Import button in the top menu bar
3. Go to the JPS tab
4. Copy the following code and paste it into the JPS tab
   
   type: update
   name: Root Access
   
   targetNodes:
     nodeGroup: '*'
         
   onInstall:
     - cmd[${targetNodes.nodeGroup}]: |-
         TARGET_UID=$(id -u jelastic 2>/dev/null) || TARGET_UID="700"
         getent passwd "${TARGET_UID}" &>/dev/null && TARGET_USER=$(getent passwd "${TARGET_UID}" | cut -d: -f1)  || TARGET_USER="jelastic"
         sed -i "$a${TARGET_USER} ALL=NOPASSWD: ALL" /etc/sudoers; echo ${TARGET_USER}
       user: root
     - setGlobals:
         sudo_user: ${response.out}
   
   onUninstall:
     cmd[${targetNodes.nodeGroup}]: |-
         sed -i "/${globals.sudo_user} ALL=NOPASSWD: ALL/d" /etc/sudoers
     user: root
5. Click the Import button
6. Choose the environment and node for which root access is necessary
7. Click the Install button

To execute root commands, log in to your application via SSH and launch the sudo su command

Jelastic offers an add-on that allows you to install packages that require sudo permissions without the need for root access:  https://github.com/jelastic-jps/packages-installer

All the information you need to use this add-on is given in the readmefor the add-on

This guide explains how to obtain a custom SSL certificate that you can use with a Jelastic server at Infomaniak.

Jelastic documentation for the SSL

1. It is possible to buy an SSL certificate from Infomaniak and install it on Jelastic.
2. As part of Jelastic, you will also find a valid certificate only for xxx.jcloud.ik-server.com areas: https://docs.jelastic.com/built-in-ssl
3. Let's Encrypt certificates can also be obtained free of charge and for any field: https://jelastic.com/blog/free-ssl-certificates-with-lets-encrypt/
   
4. A paid certificate can be obtained for any field: https://docs.jelastic.com/custom-ssl
5. For the purpose of testing, you can also set up a self-signed certificate: https://docs.jelastic.com/self-signed-ssl