Knowledge base

There is no difference between these terms. They are simply different designations used to talk about one and the same technology: sending content « live » (or with a slight delay) allowing it to be played as it is broadcasted.

It is possible to broadcast 2 streams at once using Adobe Flash Media Encoder (dynamic multifeed streaming), or rather the same incoming stream as two outgoing streams with different resolutions.

Actions to be carried out

Simply get the two streams ready with Infomaniak
Then from yout Flash Media Live Encoder interface, tick the appropriate resolutions (Fig. 1)
On the right hand side, separate the names of your streams with a semicolon (Fig. 2)

Illustrated steps

Fig. 1


Fig. 2

It is entirely possible. Even if the minimum invoicing period is by the month, you may consume your entire bandwidth in one month or on a single day.

Find out more

• Features of video streaming packs
• Features of audio streaming packs

To obtain good video quality, it is necessary to provide a bitrate of at least 1600 kbit/s.

In order to avoid problems of lag or lost connections, it is recommended to have a throughput that is at least twice that used for streaming. However, it is possible to reduce the quality if bandwidth is limited.

To broadcast a stream on mobile devices, it is recommended to have a throughput of less than 1Mbit/s per stream or to use the multi-bitrate (recommended).

When opening the Adobe Flash Media Live Encoder software, even if all parameters are OK and your stream is ready to be broadcasted, you'll need to perform a manual operation to launch the live streaming.

To avoid this, all you need to do is launch the alternative FMLECmd.exe application located in the same folder as the main software. That way, it will launch as command line and will automatically stream your images without your intervention.

Illustrated steps

Set the automatic launching of this application when the computer (re)boots. That way, if there were to be a power cut or unwanted rebooting of your equipment, the stream will continue virtually without any break.

The classic means of serving video involves using an encoder to transform the stream output from a camera or webcam source. Example with GoPro: to stream what is being filmed live (setting up a live webcam, for example) you can certainly connect the camera using an HDMI cable to a capture card (e.g. the AVerMedia Game Broadcaster HD) with an HDMI input. Install software such as Flash Media Live Encoder (free) which will recognise the video source and allow you to stream it to our video broadcast servers.

But with suitable cameras, delivering H.264 natively, there is no need for an encoder: you can simply connect your camera directly to your video streaming system. However, this system only works with a limited list of cameras (those allowing video to be encoded in the correct format). Some modules, such as video recording, are not compatible with the way IP cameras work.

To access the configuration, go to your control panel and to Configuration -> Encoder Configuration -> RTSP

Should a problem occur, you will need to start by checking that you are able to view the camera stream over your own network using a video player such as VLC. Please check its connectivity and ensure that the camera works properly with the public address that you are intending to use: the camera must be publicly accessible.

Another important point is that it is necessary to use port 554 for RTSP and not a custom port. This protocol is quite sensitive to network disruptions and you must therefore declare it correctly, which is why any other port will be denied.

List of cameras supported:

• Axis: M10X, M11X, M30X, M31X, M7001, P13X, P33X, P55X, Q1755, Q60X
• Sony: snc-ch110, dh110, ch210, dh210, ch120, dh120, ch140, dh140, ch160, dh160, ch180, dh180, ch220, dh220, ch240, dh240, ch260, dh260, ch280, dh280, rh124, rh164
• Panasonic: information not currently available

It is possible to display a countdown timer before the next live broadcast using the Schedule function on the management interface.

It correlates with the feed cuts if you establish one (or several in a row, by managing the overlap), since this timer indicates the end of the scheduled outage.

Note: it takes 2 minutes for a scheduled outage to be reflected in the countdown.

Infomaniak Network SA is a neutral, independent company, and we fully control the design and management of our datacenters.

Swiss law regarding data protection ensures total confidentiality for individuals, and no government can have access to personal information without the approval of a judge.

Infomaniak employees are subject to professional secrecy and maintain the strictest confidentiality over the information communicated (see also Article 7 of our General Terms of Service).

The Web hosting Leader in Switzerland, Infomaniak is a high-end Swiss host that is active throughout Europe. The company has two datacenters in Switzerland and is notable for its privacy policy and its actions to protect the environment.

This guide will help you familiarize yourself with the main products we offer.

Domain name

Infomaniak offers the lowest rates for .ch, .fr, .be, and .swiss domain names.  

• Register a domain name (with 1 free email address, 1 Web page and 100 credits to send newsletters)
• Domain Privacy: the solution to protect the Whois data of your domains
• Renewal Warranty: the guarantee you will never lose your domains

Web and Mail hosting

Infomaniak has been ranked as the French-speaking web host that offers the best performance. Find out more

Web + Mail hosting (popular)

• to create your sites with your email addresses
• 100 GB of space (expandable)
• 5 email addresses (expandable)
• optimized for WordPress and over 100 CMS
• 80 Elegant Themes plugins and themes included
• enables you to manage multiple websites (20 sites included)

Mail hosting

• to create your professional email addresses
• 5 email addresses (expandable)
• unlimited attachment size
• spam and virus protection
• webmail with synching of contacts and calendars

Managed Cloud server

• to freely manage your server with Windows or Linux (Debian, Ubuntu, openSUSE, etc.)
• dedicated resources not shared with other clients
• customizable and scalable configuration

Jelastic Cloud (an easy alternative to AWS and Google Cloud Platform)

• enables you to create made-to-measure environments (PHP, Node.js, Java, Docker, Kubernetes, Ruby, etc.)
• horizontal and vertical resource resizing on the fly
• ideal to deploy site and app clusters (WordPress, Magento, etc.)
• payment according to consumption

• flexible storage space (from 4 to over 40 TB)
• Internet connection faster than 60 Gbps
• unlimited traffic

• for organizations that must guarantee the availability of their sites/applications
• uptime guaranteed up to 100% by SLA
• load balancing with clusters of Web servers and databases
• based on a minimum of 5 servers distributed in several Infomaniak datacenters

SSL Certificates

• to encrypt the traffic on your sites and protect your visitors
• free Let's Encrypt SSL certificates with automatic renewal
• Sectigo professional EV and DV certificates
• very reasonable rates
• activation in just 1 click

Video and audio hosting

Over 1000 Swiss and European radio and television stations already use our services.

• Video and audio on demand (VOD/AOD)
• Video streaming
• Audio streaming

Professional tools

kDrive (alternative to Dropbox)

• to sync your data and collaborate via all your devices
• data replication in three different physical locations
• online office suite compatible with Word, Excel and PowerPoint files
• migration in 1 click from Dropbox, Google Drive and One Drive

Newsletter tool

• to send newsletters to an unlimited number of contacts
• no subscription and no commitment
• very competitive, sliding rates
• advanced statistics

WorkSpace

• to manage your email, contacts and addresses on line
• collaborative Swiss webmail
• contact and calendar synching
• included free of charge with all email addresses managed by Infomaniak

Housing / Colocation

• to install your servers, NAS, etc. in our Tier 3+ datacenters
• located in Geneva, Switzerland
• certified renewable energy
• flexible and transparent
• ISO 14001, ISO 50001, ISO 27001

Swiss Backup

• enables you to back up your workstations (Windows, macOS), servers (Linux, Synology NAS) and mobile devices (iOS, Android)
• replication of backups in three different physical locations
• automatic data encryption for greater security

Guest management

• enables you to create and manage invitations to professional events (company outings, inaugurations, previews, meals, etc.)
• management of groups of guests
• relance automatique des invités
• mobile application to check guests

You can customize the URLs concerning your video broadcast product in order to replace Infomaniak references by the term you define.

CNAME livevideo.domain.xyz pointing to livevideo.infomaniak.com

1. Open the Manager (manager.infomaniak.com)
2. Go to Domain name
3. Click DNS ZONE in the left side menu
4. Click ADD AN ENTRY
5. Create the livevideo CNAME for the target player.infomaniak.com