Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Thank you for choosing Infomaniak to host your website and for creating its content with Site Creator. This guide will help you quickly use the essential features of this easy-to-use site creation tool.
Where to start?
You do not need to download anything to use Site Creator for free. You only need to have a paid web hosting with Infomaniak and activate Site Creator once.
It is recommended to use the latest version of a browser such as Chrome, Firefox, Safari, or Microsoft Edge, preferably on a computer.
Basic Information
- Manage Pages
- Simple Page Editing
- Manage Content Blocks
- Manage Media (images, videos, documents, etc.)
- Manage Navigation Menus
- Manage Themes, Colors, Fonts
- Manage Site Name and Details
Advanced Operations
- Advanced Page Editing
- Manage Additional Modules (gallery, blog, shop, etc.)
- Manage Languages and Translations
- Create a Contact Form
- Cookie Management (GDPR)
You can also clear your site created with Site Creator and start from scratch by creating a blank site.
Additional Help
To view or revisit the contextual help when starting Site Creator, click here in your Manager:
If you encounter any issues, please consult the knowledge base before contacting Infomaniak support.
Click here to share a review or suggestion about an Infomaniak product.
This guide explains how to add and configure an online shop module on your site created with Site Creator from Infomaniak to venture into e-commerce and offer your products for sale.
Add the Online Store on Site Creator
To access Site Creator:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
- Choose Hébergement (universe Web & Domaine)
- Click directly on the name of the relevant item in the displayed table
- Click on Site Creator in the left side menu
- Click on Personnaliser mon site
Dedicated Themes
If you plan to create a site entirely dedicated to your products in the form of an online store, you can choose from the start to apply a theme from the E-Commerce category:
The necessary tools will already be integrated.
Shop Module for Site Creator
But if the Shop module is not yet integrated into your pages, simply add it to the location of your choice:
- Click on the Contenu button in the left sidebar
- Click on Applications at the bottom of the list and then on Boutique
The shop and 3 sample products are inserted.
Store Configuration
Read this guide (click here) about the different configuration options for the Site Creator store.
This guide explains how to resolve an issue with linking Site Creator / Domain Name(s) if you are unable to connect Site Creator to a domain.
Resolving an Issue with the Domain Name
Here are the situations and solutions if you are unable to perform the desired operation with Site Creator:
Domain Name Concerned | Solutions |
---|---|
External to Infomaniak | Order a corresponding DNS zone or transfer the domain to Infomaniak |
Already linked to a hosting / site, or already defined as a synonym domain | Remove the existing site / Dissociate the domain |
Already linked to a site with a dedicated IP | Uninstall the dedicated IP |
Already linked to a self-signed, DV, or EV SSL certificate | Uninstall the certificate |
No technical rights on the linked hosting | Modify permissions |
This guide explains how to change the interface language of Infomaniak's Site Creator and how to manage translations for your pages.
Changing the Interface Language
To change the language of Site Creator:
- Log in to Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example)
- Select Hosting (Web & Domain universe)
- Click on the name of the relevant object in the displayed table
- Click on Site Creator in the left sidebar menu
- Click on Customize my site
Once in Site Creator:
- Click on the Settings button in the left sidebar menu
- Click on General Settings
Change the Site Creator language
A dropdown menu allows you to change the interface language of the Site Creator editor (this will also translate some elements accessible by visitors, like the Search button of the search bar, etc.); language options include German, French, Spanish, Italian, and English.
Remember to save your changes at the bottom of the page.
Offer Your Site in Multiple Languages
Automatic and On-the-Fly Translations of All Your Pages
To offer automatic translation of your site:
- Click on the Applications button in the left sidebar menu
Click on the Translations module
You can add or remove languages in which your site will be available to visitors:
Drag languages with your mouse to arrange them in the desired order, which affects the dropdown language selection menu (read below).
This menu can be enabled in the lower part of the translation module configuration page:
Once languages are determined and arranged in the upper part (don't forget to save your changes at the bottom of the page), activate the menu to give visitors the option to choose the language via a dropdown menu at the top of the page:
Manually Translated Page
You can offer a manually prepared page (one per language), to which the visitor will be redirected when choosing a different language from the dropdown language selection menu (read above).
To do this, edit the desired language by clicking on the pencil icon and then clicking on the second radio button next to the field where you can specify the URL of your translated page:
It is therefore possible to prepare a page in advance for each language. Ideally, hide this type of page from your main menu:
This guide concerns messages sent from Site Creator (for example, contact form or e-commerce module).
By default, emails are sent using the unauthenticated PHP mail() protocol. We recommend changing this to the authenticated SMTP method.
Change the Sending Method
To change the email sending method from Site Creator:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface (or navigate using the left side menu, for example)
- choose Hosting (universe Web & Domain)
- click on the name of the relevant object in the displayed table
- click on Site Creator in the left side menu
- click on Customize my site
Once in Site Creator:
- click on the Settings button in the left side menu
- click on General Settings
- click on the blue link More settings:
- choose the SMTP method by filling in the details according to your email address as indicated below:
- save the changes
Settings to Use
- SMTP server name
mail.infomaniak.com
- SMTP port
465
(SSL) - username
complete email address
- password
email address password
This guide explains how to obtain and log in to Infomaniak's Site Creator.
You don't need to download anything to use Site Creator for free. You just need to have a paid Web hosting from Infomaniak.
Activating Site Creator on Web Hosting
To add Site Creator to a site on your Web hosting:
- Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox.
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example).
- Choose Hosting (under Web & Domain).
- Directly click on the name of the relevant object in the displayed table.
- Refer to this guide (click here) from point 5 and select Site Creator at point 6.
Accessing Site Creator
To start using Site Creator for designing your website:
- Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox.
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example).
- Choose Hosting (under Web & Domain).
- Directly click on the name of the relevant object in the displayed table.
- Click on Site Creator in the left sidebar menu.
- Click on Customize my site.
When Site Creator is installed on your site and you are browsing it, if you haven't logged out of Infomaniak Manager, then the editing menu will be visible (to you only) for using the editor at any time.
You can hide it and return to it whenever you wish:
This guide concerns Infomaniak's Site Creator, which allows you to create a complete website composed of multiple pages:
- The mandatory homepage (with or without header and footer)
- Additional pages that can be blank, password-protected, or directly containing specific content (e.g., contact form)
- Legal pages (where you can place your terms of service, for example)
These pages will then constitute the site's navigation menu(s).
Add a Page to the Site
To access Site Creator:
- Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example).
- Select Hosting (under Web & Domaine).
- Click on the name of the relevant item in the displayed table.
- Click on Site Creator in the left sidebar menu.
- Click on Customize my site.
Once in Site Creator:
- In the left sidebar menu, click on the Settings button - your list of pages will appear.
- Click on the Add a page button below the existing tree structure:
- Choose a page name and Show more options to select the page type and other settings.
Copy / Duplicate a Page
For this:
- In the left sidebar menu, click on the Settings button - your list of pages will appear.
- Hover over the desired page in the existing tree structure.
- Click on the duplication icon that appears when hovering.
Alternatively: go to the page you want to clone. Under Settings, click on the Add a page button below the existing tree structure and in Show more options choose Clone / duplicate:
Rename a Page
For this:
- Click on the Settings button in the left sidebar menu - your list of pages will appear.
- Hover over the desired page in the existing tree structure.
- Click on the gear icon to access the page options:
Alternatively: under Settings, on the existing tree structure, you can directly rename your pages and then Save changes at the bottom of the page:
Attention, renaming a page changes its URL.
Change Page Order
For this:
- In the left sidebar menu, click on the Settings button - your list of pages will appear.
- In the existing tree structure, you can directly drag your pages to change their order (this mainly affects the display of pages within a menu) and then Save changes at the bottom of the page:
Delete a Page
- In the left sidebar menu, click on the Settings button - your list of pages will appear.
- Hover over the desired page in the existing tree structure.
- Click on the trash can icon that appears when hovering.
- Confirm deletion and the page will disappear without the possibility of undoing.
Alternatively: go to the page you want to delete. Under Settings, click on the red Trash button at the bottom of the page to delete it.
Create a Private / Password-Protected Page
For this:
- Click on the Settings button in the left sidebar menu - your list of pages will appear.
- Hover over the desired page in the existing tree structure.
- Click on the gear icon to access the page options.
- Activate the password protection option to set the password that will be required when accessing the page:
- Save changes at the bottom of the page.
To test, visit the page from a browser in private browsing mode (to avoid being logged into Site Creator) or preview the page from the editor.
Add a "Hidden" Page
To add a page that will not appear in the main menu (but will remain accessible via its direct address and by a search engine if it indexes your page, as well as in the site map if desired):
- In the left sidebar menu, click on the Settings button - your list of pages will appear.
- Hover over the desired page in the existing tree structure.
- Click on the gear icon to access the page options.
- Choose the last display type to hide the page in navigation and decide if you still want to include the page in the site map:
- Save changes at the bottom of the page.
Alternatively: hover over the desired page in the existing tree structure and click on the page icon to the left of your page name, until the crossed-out eye appears:
Save changes at the bottom of the page.
If necessary, you can create a link to this page from another page, as the hidden page will still appear in the site's page list when you add an internal link:
This guide is intended for users of Infomaniak Site Creator who wish to optimize the SEO of their site.
Add Site Creator to Google
To submit your site to the Google search engine:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon in the top right corner of the interface (or navigate through the left side menu)
- choose Hosting (Web & Domain universe)
- click on the name of the relevant object in the displayed table
- click on Site Creator in the left side menu
- click on Customize my site
Once in Site Creator:
- click on the Applications button in the left side menu
- click on the Add to Google application
You can insert the verification code if you use Google Search Console.
Set Meta Tags
Once in Site Creator:
- click on the Settings button in the left side menu
- click on General Settings
- click on SEO and Statistics
- insert title, description, and keywords for the entire site
This is also where you can manage the robots.txt file if necessary.
To set this up for a specific page:
- click on the Settings button in the left side menu
- click on General Settings
- click on Sub-page Settings
- click on SEO & Metadata
If you do not intervene on this page, Site Creator dynamically manages your tags.
You can also manage the URLs of your pages independently of the SEO title of your page (page named "Contact" on the SEO side while its URL will be e.g. "/company").
What about "Meta Keywords"?
To enter multiple keywords, separate them by a comma or similar.
Insert Tracking Codes
Your website integrates a simple Statistics module but you can use Google Analytics or other tracking methods (like Facebook Pixel, Google Tag...) which require inserting a code on your site:
- click on the Settings button in the left side menu
- click on General Settings
- click on SEO and Statistics
- scroll down the page and insert your tracking codes
This guide concerns content blocks, which are one of the most important elements of Infomaniak's Site Creator.
They allow you to easily create content on your pages.
There are various types, such as separators, pricing lists, site maps, simple text or image blocks, etc., generally pre-configured to facilitate their setup.
Adding a Content Block
To access Site Creator:
- Log in to Manager Infomaniak (manager.infomaniak.com) from a web browser like Brave or Edge.
- Click on the icon at the top right of the interface (or navigate via the left side menu, for example).
- Select Hébergement (Web & Domain universe).
- Click on the name of the relevant object in the displayed table.
- Click on Site Creator in the left side menu.
- Click on Customize my site.
Once in Site Creator:
- In the left side menu, click on the Content button - the list of blocks appears.
- Select the desired category on the left, then the desired content on the right.
By clicking on the desired content, you add it to the page you are currently editing.
Another option: go directly to the page and hover above or below an existing block:
Deleting a Content Block
Hover over the block you want to delete on your page and click on the trash can icon that appears:
Confirm the deletion and it will disappear. You can undo this type of operation.
Duplicating a Content Block
Hover over the block you want to duplicate on your page and click on the gear icon that appears. Then choose the desired location for its duplication:
Editing a Content Block
Each editable element of the content block will be highlighted when you hover over it with your mouse. Simply click on any of these elements to start editing.
In addition, you can edit the HTML code (recommended for advanced users only) if you need more control over any content block; this allows you to insert HTML code like an Infomaniak Newsletter subscription.
You can also delete certain elements from your content blocks: while editing text, there's a "right arrow" button that shows more options and the Delete button:
To edit an image, click on it and a new window will appear. At the bottom, there's the Save button on the right and the red Delete button on the left.
Creating a Custom Content Block
In the left sidebar, under the content that can be added to your page, you'll find a button to Design a content block.
All the elements that make up the blocks are arranged on the left. You can drag them to your custom block to design your ideal block. It will be inserted into your page by clicking Apply changes at the bottom of the page.
Adjusting Block Margins
Hover over the content block to adjust and click on the gear icon:
Scroll through the settings to Default Block Spacing and click on it to set your own parameters:
The gear icon in the settings also allows you to change the background color or image of the block.
Moving a Block Up or Down
Your page content is divided into "blocks". You can add more blocks and rearrange them.
Hover over the content block to move and click on the dot area at the top left; hold to move the block.
Creating Space Between Two Blocks
To create horizontal space between content blocks, manually add a separator:
You can then define its color and size.
You can also "decorate" the top and bottom of a block more automatically, by activating the Decoration option from editing a block: