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Recovering access to the Manager and WorkSpace/Forgot my password or username
If you have forgotten your username OR password to login to the Manager and WorkSpace, you can recover either by performing the following actions:
- Open the following page: https://login.infomaniak.com/forgot
- Choose the desired option and follow the instructions
If you have forgotten your username AND password, please contact the support team by email. Under no circumstances should your request be sent from an email address on your client account. This enables us to authenticate your request and ensure your security.