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Manage a user's permissions within an Organization
Update 05/28/2026
This guide explains how to modify the role and permissions of a user so that they only have a limited legal role or access to only certain features of your Organization within the Infomaniak Manager.
Introduction
- Since you opened your account with Infomaniak, you have been part of at least one Organization.
- If you were the only one and it wasn't an invitation, an Organization was created in your name and you automatically became the legal representative.
- Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
- You can define whether a user…
- … is part of your Organization and whether they should have the role of:
- Legal Representative
- Administrator
- Collaborator
- … is external to your Organization (limited rights):
- External users are not taken into account in calendar and address book sharing for the entire Organization.
- … is part of your Organization and whether they should have the role of:
Modify a user's rights/permissions
Prerequisites
- Switch to the desired Organization beforehand if you cannot find the expected list of users.
- Be an Administrator or Legal Representative within the Organization.
- Familiarize yourself with the various permissions (e.g., access rights to products) and administrative contact preferences of a user within an Organization.
- Note that it is impossible to remove a legal representative if there is no other legal representative.
To change a user's role:
- Click here to access user management in the Infomaniak Manager (need help?).
- Click on the action menu ⋮ located to the right of the user in question.
- Click on Edit role:

- Change the desired role:

- Click the Save button.
A summary email is sent to the user whose role has been changed.
If you assign the user a simple collaborator role…
… you can then modify the services to which they will have access; refer to this other guide:
Link to this FAQ: https://faq.infomaniak.com/1633
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