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Manage a user's permissions within an Organization

Update 09/28/2026

This guide explains how to modify the role and permissions of a user so that they only have a limited legal role or access to only certain features of your Organization within the Infomaniak Manager.

 

Introduction

  • Since you opened your account with Infomaniak, you have been part of at least one Organization (❓: help).
    • If you were the only user and it wasn't an invitation, an Organization was created in your name, and you automatically become its legal representative.
    • Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
  • You can define whether a user…
    • … belongs to your Organization and whether they should have the role of:
      • Legal representative
      • Administrator
      • Collaborator
    • … is external to your Organization (limited rights):
      • External users are not taken into account in calendar and address book sharing for the entire Organization.

 

Modify a user's rights/permissions

Prerequisites

  • If you cannot find the expected list of users, first switch to the desired Organization (❓: help).
  • You must be an Administrator or Legal Representative within the Organization (❓: help).
  • Familiarize yourself with the variouspermissions (e.g., access rights to products) and administrative contact preferencesfor a user within an Organization (❓: help).
  • Please note that it is not possible to remove a legal representative if there is no other legal representative. (❓: help).

To change a user's role:

  1. Click here to access user management in the Infomaniak Manager (❓: help).
  2. Click on the action menu ⋮ located to the right of the user in question.
  3. Click on Edit role:
  4. Edit the desired role:
  5. Click the Save button.

 

A summary email is sent to the user whose role has been modified.

 

If you assign the user a simple collaborator role…

… you can modify the services they can access (❓: help):


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