burger
infomaniak
infomaniak
cloud-computing-logo
Cloud Computing
web-domain-logo
Web & Domains
event-marketing-logo
Events & Marketing
  • Our products
    • Collaborative tools icon chevron
    • Web & Domains icon chevron
    • Cloud Computing icon chevron
    • Events & Marketing icon chevron
    • Streaming icon chevron

      ksuiteCollaborative suite

      Discover the collaborative suite → Discover →
    • kSuite Professional email, sovereign cloud and AI for sustainable performance
    • kSuite The suite for secure communication, storage and sharing
    • kdrive
      kDrive Store, collaborate and share your files
    • mail service
      Mail Service Create your email addresses with your domain
    • kChat
      kChat Communicate live with your teams
    • kmeet
      kMeet Organise your meetings online in complete security
    • swisstransfer
      SwissTransfer Send your files up to 50 GB free of charge.
    • kpaste
      kPaste Share and encrypt your sensitive information
    • ksuite
      Custom Brand Control the brand image of your products
    • kChat
      Chk Link reducer & QR code generator
      Find the web hosting solution you need
    • Domain name
      Domain name Reserve your domain name at the best price
    • Site Creator
      Site Creator Create your website with ease
    • web hosting
      Web Hosting Create your website with over 100 CMS
    • web hosting
      Wordpress Hosting Create your WordPress website easily
    • Cloud Server
      Cloud Server Power up your sites with guaranteed resources
    • Node.js Hosting Create a dynamic, interactive site with Node.js
    • SSL Certificat
      SSL certificates Secure your websites with an EV or DV certificate
    • Options
    • Domain privacy
      Domain Privacy Protect your domains’ private data
    • DNS Fast Anycast
      FastAnycast DNS Speed up your site access times
    • Dyn DNS
      DynDNS Access your devices remotely
    • Dyn DNS
      Renewal Warranty Secure your domains against loss and theft
      Find the right Cloud Computing solution

      Cloud services

    • public cloud
      Public Cloud (IaaS) Create your projects in a high-end, ultra-competitive Cloud
    • Cloud Server
      VPS Cloud Create a Windows / Linux server
    • Kubernetes service Deploy your containerised apps on a large scale.
    • VPS Lite
      VPS Lite Create a Windows/Linux server at a low cost
    • Database Service Manage your databases with a managed solution
    • jelastic cloud
      Jelastic Cloud (PaaS) Create your own customised environments
    • Other services

    • llm api
      AI Tools Boost your productivity with our sovereign AI
    • swiss backup
      Swiss Backup Back up your devices in the Cloud
    • nas synology
      NAS Synology Rent a NAS in our secure data centers
    • High availibility
      Very High Availability Create a multi-data center infrastructure with customised SLAs
    • Housing
      Housing Install your servers in our data centers
    • Auth Add a privacy-friendly login method to your apps
      Infomaniak Events, the independent local events portal
      Online ticketing service with a wide choice of concerts, shows and events.
    • online shop
      Ticketing Create your ticketing service and sell tickets
    • kdrive
      Access Control Control access to your events with ease
    • kdrive
      Guest manager Automate your event invitations
    • kdrive
      Newsletter Send your newsletters at competitive prices
    • Streaming radio
      Streaming radio Create and broadcast your own live radio station online
    • streaming video
      Video-Streaming Create and broadcast live events and TV online
    • VOD and AOD
      VOD & AOD service Host and broadcast your recordings without limits
  • Resources
    documentation icon Documentation
    Guides & tutorials
    API documentation
    special offers icon Special offers
    Get started for free
    Student programme
    Become an affiliate
    partner program icon Partner programme
    Find a partner
    Become a partner
    support icon Support & contact
    Contact Support
    Premium support - 24/7
    Contact our sales department
    Hiring an expert
    Migrate to Infomaniak
  • About us
    forest
    icon Ecological commitment
    We pollute. But we are taking action to reduce the footprint of our services and infrastructure
    Discover our commitment →
    icon About Infomaniak
    Our vision, our values
    Our teams
    Infomaniak is recruiting
    Press and communication
    Blog and news
    icon Security
    Data confidentiality
    Bug Bounty Programme
  • Get started for free
    Sign in
  • search-icon
    close-icon
      icon

      Would your needs exceed our solutions? To find out, contact us so that we can advise you personally.

      Our flagship products:
  • search-icon
  • Get started for free
    Sign in
Price Price
Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Understand the use of AI at Infomaniak

    Understand the use of AI at Infomaniak

    This guide concerns Infomaniak products that integrate the use of artificial intelligence (AI), including kSuite, kChat, kDrive, Mail, Site Creator…

     

    Preamble

    • The use of AI at Infomaniak is based on a transparent and ethical approach.
    • Each service integrating AI adheres to strict principles and ensures reliable and respectful use of AI tools:
      • data confidentiality is ensured (all processing is done in Swiss data centers, guaranteeing total sovereignty),
      • the results generated are never used to train models, nor are they analyzed for advertising purposes,
      • and AI does not replace humans, but assists them.

     

    kChat

    The AI integrated into kChat allows you to save time in exchanges: it can rephrase sentences, generate quick responses, correct spelling, or adjust the tone of a message. The user retains full control over the suggestions, which are local to each session only.

     

    Mail Infomaniak

    In the Mail application, AI assists in drafting emails. It can generate content from a few keywords, rephrase or structure a message, adapting to different tones. Nothing is sent automatically, and the user can modify the texts at any time.

     

    Site Creator

    An AI-powered writing assistant enables Site Creator to quickly generate content tailored to various types of web pages. This service is useful for those launching a website and looking to produce clear, optimized, and relevant texts.

     

    kDrive

    On kDrive, artificial intelligence is deployed at two complementary levels to simplify document management.

    On the one hand, an AI assistant accessible via Euria allows you to interact with text files stored in the drive. This module can answer questions about the content of a document, summarize, translate or extract useful information. It is particularly effective for reading reports, understanding complex texts or quickly generating an overview of a file.

    Moreover, AI facilitates the automatic sorting of files imported into kDrive thanks to an intelligent categorization system. By analyzing the content, kDrive can assign files to categories such as “administrative”, “photo”, “personal”, etc. This allows for quick organization and better search, especially for files synchronized from different devices (computer, mobile).

     

    On-demand AI with AI Tools

    Infomaniak provides a platform that allows for easy integration of open-source models into custom projects. It is possible to leverage text analysis, content generation, translation functions, or other AI uses via on-demand calls. These services enable developers to benefit from high-performance AI without relying on closed or proprietary solutions.

     

    Responsibilities of the parties

    Data provided to the AI

    • Infomaniak's AI is currently based by default on mixtral8x22b.
      • GPT4 turbo is an optional choice left to the user of kChat / Mail; DeepSeek-R1-distilled-qwen-32B is also offered on the site and the API.
      • Audio messages are transcribed with Whisper.
      • Llama is available for the API AI Tools.
    • When using a writing assistant, the messages and requests sent to the AI are exclusively processed in Switzerland by Infomaniak's infrastructure.
    • No data is processed or shared with a third party.

    Data provided by the AI

    • The language model generates text based on the data it has assimilated during its training, devoid of consciousness, intentions, or moral responsibilities.
    • It is crucial that the user be aware that the information generated by the model is not always accurate and should not be considered an infallible source of information.
    • He must exercise his critical judgment and verify the information provided by the assistant with reliable sources when necessary.
      • For example, if someone uses the model for crucial tasks such as medical, legal, or financial advice, they must take additional precautions to confirm the information provided by the model.
    • In case of inappropriate or dangerous use of this assistant, the responsibility lies with the user who takes these actions.


    Link to this FAQ:
    Has this FAQ been helpful?
    Thank you for your feedback. Improve this FAQ?
    Please do not ask any questions through this form, it is only used to improve our FAQ.
    Please use our contact form for any question.
    Your message has been sent. Thank you for suggesting an improvement to this FAQ.
    Display all FAQs for this product
    logo infomaniak
    Prices do not include VAT
    facebook
    twitter
    linkedin
    instagram

    Infomaniak

    About Infomaniak The team Infomaniak is recruiting Press space Infomaniak blog All certificates Products and offers Clients' opinions

    Support

    Assistance 7/7 FAQ and guides Premium Support Sales contact API REST Report abuse WHOIS Statuts Public Cloud Service status

    Partnerships

    Become a reseller Affiliate programme Directory of partners Requests for quotes

    Ecology

    Green hosting Certificates & awards

    Follow our development

    The email entered is invalid
    earth icon
    • EN
      • EN
      • DE
      • ES
      • FR
      • IT
    ©2025 Infomaniak - Legal documents - Legal notice - Data Protection - Privacy Policy - Site map - Manage your cookies
    icann-logo
    swiss
    new-iso
    swiss-hosting
    logo infomaniak
    Prices do not include VAT

    Infomaniak

    About Infomaniak The team Infomaniak is recruiting Press and media Infomaniak blog All certificates Products and offers Clients' opinions

    Support

    Assistance 7/7 FAQ and guides Premium Support offer Sales contact API REST Report abuse WHOIS Statuts Public Cloud Service status

    Partnerships

    Become a reseller Affiliate programme Directory of partners Requests for quotes

    Ecology

    Green hosting Certificates & awards

    Follow our development

    The email entered is invalid
    icann-logo
    swiss
    new-iso
    swiss-hosting

    facebook
    twitter
    linkedin
    instagram
    ©2025 Infomaniak
    Contracts - Legal notice - Data Protection - Privacy Policy - Site map - Manage your cookies

    Managers

    earth icon
    • EN
      • EN
      • DE
      • ES
      • FR
      • IT
    Your browser is outdated, security and browsability are no longer guaranteed. We recommend that you update it as soon as possible by clicking here.