This guide explains how to send new media to a VOD/AOD space. Refer to this other guide if you wish to replace an already imported media.

Add and encode a new media

To send a media file to be encoded and streamed from your VOD space:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click on the name of the relevant product.

There are several ways to import your media:

1. From the homepage (dashboard of the VOD/AOD space):
   
2. From the Media page:
   1. Click on Media in the left sidebar.
   2. Click on Media Management in the menu (create or access an import folder if necessary):
      

From this page, several options are available to you:

1. Click the blue Import media button.
2. Choose a sending method:
   
   1. Import from device (maximum file size: 50 GB)
      Allows you to select a file from your hard drive or external drive:
      
   2. Import by FTP (no size limit, but depends on available disk space)
      Activate TLS mode in your FTP software. FTP parameters and user management are customizable from the page:
      
      If you use editing software that supports FTP publishing (like Adobe Premiere), you can export directly to the VOD space. Encoding will start automatically. Otherwise, use an FTP client like FileZilla.
   3. From an external site (maximum file size: 40 GB)
      Allows you to enter the URL of an online hosted media, including password-protected:
      

Another method involves using the Infomaniak API (maximum file size: 40 GB). The documentation is accessible in the left sidebar under API:

Supported formats

Supported file types:

• Video: 3gp, asf, avi, f4v, flv, m2ts, m2v, m4v, mkv, mov, mp4, mpeg, mpg, rm, ts, webm, wmv
• Audio: aac, flac, m4a, mp2, mp3, ogg, tta, vob, wav, wma