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Change the Jelastic Cloud password
Update 03/12/2026
This guide explains how to change the password of your Jelastic Cloud console.
Change the password
To access the administration interface of your Jelastic Cloud server:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click on Modify under Jelastic Password:

- Choose a new password.
- You can now access the console with this new password and your username (for example XXXYYYZZZ@juser.ik-server.com).
Lost with your passwords?
You should not confuse the password of your Infomaniak account with the one that allows you to manage your Jelastic Cloud:
- Your Infomaniak account allows you to manage your Infomaniak products on manager.infomaniak.com
- The Jelastic Cloud / Virtuozzo console allows you to administer your server app.jpc.infomaniak.com for example
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