Knowledge base

The easiest way to manage your calendars is to use the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

This interface offers many advantages:

• No software to install or configure.
• Share calendars with other users.
• Continuously saved.
• Synchronization of calendars (+ tasks) across devices.
• Attachment / kDrive.
• Secure and respects your privacy, hosted in Switzerland by a neutral and independent company.

How to get started with Infomaniak Calendar?

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).

What would you like to do?

1. Sync calendars across all your devices
2. Customize the app's display
3. Show public holidays
4. Create a task
5. Create a one-time event
6. Create a recurring event
7. Create an event reminder
8. Schedule a meeting
9. Schedule a meeting from the Mail web app
10. Manage room bookings
11. Print a calendar
12. Import a calendar
13. Import tasks
14. Export a calendar
15. Share a calendar
16. Share a calendar publicly
17. Restore deleted events
18. Add an attachment to an event
19. Set a default calendar in the app
20. Create a desktop app (from the Web Calendar app, for example) from Chrome

Have a question or feedback?

• Contact Infomaniak support
• Click here to share feedback or a suggestion about an Infomaniak product.

This guide explains how to add a simple new, one-time event to a calendar in the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).

Introduction

• To create a recurring event, please refer to this other guide.
• To schedule a meeting between several users and find the best time slot, please refer to this other guide about the appointment scheduling assistant.

Add a new event

To schedule a single event in a calendar managed by Infomaniak:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click the ‍Create button in the upper left corner.
3. Click on Event:
   
4. Fill in the various fields:
   • Color and title (subject) of the event
   • Date/time or duration, possible recurrence
   • Possible participants (see below)
   • kMeet link if the event corresponds to a meeting between several people
   • Geographical location or meeting room
   • Description or attachment from kDrive
   • Reminder (notification) deadline
   • Calendar concerned
5. Choose:
   1. the calendar in question
   2. whether the event should have a busy or free status (so as not to block any potential appointment scheduling)
   3. whether it should be public or private (and in this case, no one will see the event in your calendar unless they have editing rights)
6. Click SAVE to add the event to the selected calendar:
   

You can also click directly on the calendar to add a new event by dragging your mouse over the desired time period:

The editing window can be moved on the screen and even inserted into the left sidebar for better calendar visibility:

Add participants to the event

To invite users, add their name or email address when creating the event or later:

You will be notified of their acceptance or rejection if they follow the procedure sent to them by email when the event is created.

Any update to a scheduled event is also sent by email to all participants.

This guide explains how reminders and event alerts work in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Add a reminder or alert to an event

To add a reminder to an event (e.g., an appointment):

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click the ‍Create button in the top left corner.
3. Click on Event:
   
   • You can also click on an existing event in the calendar to edit it.
4. Click on Add a reminder to configure it:
   
5. To receive multiple notifications, you need to add multiple reminders (tap on ‍).
6. Save the event at the bottom of the page:
   

Reminder types

You can be notified via 3 different channels:

1. Via email: the reminder will be sent by email at the chosen time.
2. Via a browser notification, such as from Brave, Chrome, Edge, Firefox, Opera, Safari…: the reminder will be displayed via a notification managed by your browser, provided that kSuite is connected; this is also the option to choose if you synchronize your calendar with your phone to receive an alert on your device.
3. Via a chat system like kChat: the reminder will be sent to the chosen chat thread.

Event invitees will not be notified by the reminders.

Define one or more default reminders

Setting up a manual alert for each event quickly becomes repetitive. Define reminders for all your appointments in your calendar settings: an email 15 minutes beforehand or a notification the day before – it's up to you. These rules apply by default and can be modified on a case-by-case basis:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on Settings ‍ in the top right corner.
3. Click on Customization.
4. Configure one or more reminders that will then be applied to each of your newly created events:
   

This guide explains how to import a calendar into the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Introduction

• Consult this other guide if you only want to display an Infomaniak calendar in read-only mode on Google Calendar (web & mobile app).
• Consult this other guide if you prefer to edit events in the calendar from both sides, but only on the mobile version of the Google Calendar app.
• You can also import tasks into the dedicated section of the calendar.

Import a calendar via a URL

You can display an existing calendar managed externally in Calendar. It will be automatically updated every hour via the URL you specify.

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on ‍ in the left-hand menu.
3. Click on "From a URL":
   
4. Enter the URL of the calendar to import.
5. Check the I want to subscribe to this calendar box.
6. If necessary, select the Organization in which the calendar will be imported.
7. Click on Import calendar:
   

You can also go directly through one of the Organizations you belong to:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of the Organization in the table that appears.
3. Click on "From a URL":
   

Link a Google calendar using its "secret" URL

The "secret" URL of a Google calendar, which you can paste in step 3 above, can be found in the Google calendar settings:

1. Click on the action menu ⋮ to the right of the Google Calendar in question.
2. Click on Settings and sharing:
   
3. Scroll down the page until you find the secret iCal URL and click on the icons to view and/or copy the URL:
   
4. Paste the URL according to the procedure in step 3 of the previous chapter above.

The calendar will be visible and will regularly display any updates made, but it will not be possible to edit it directly from the Infomaniak interface; this is a "one-way synchronization" with Google.

You can, however, force synchronization to immediately display any new events or changes:

1. Click on the action menu ⋮ to the right of the imported calendar on Infomaniak.
2. Click on Display information:
   
3. Click on the SYNC button to synchronize the imported content, then wait a few seconds:
   

Import events via an .ics file

To access the Advanced actions for importing, exporting, and restoring calendars:

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click on Advanced actions in the left-hand menu.
3. Click on Import.
4. Upload the .ics file corresponding to the export performed from your previous provider:
   

You can choose which existing calendar to import the events into, or create a new calendar (tasks are also imported if the .ics file contains them).

Export data from your previous provider

Here are some specific guides provided for reference to export the calendar from a third-party provider, which will allow you to re-import this data into Infomaniak:

• Apple Mail
• Gmail
• Outlook (section Publish > ICS link)
• Yahoo
• Proton
• Thunderbird

This guide explains how to share one of your calendars with other Infomaniak users or collaborators from the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Introduction

• Consult this other guide to configure synchronization for your calendars, or this other guide to integrate a read-only calendar into a third-party tool.

Share an Infomaniak calendar

To enable sharing for one of your calendars:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share calendar.
4. Click on the button to Add a share:
   
5. Enter the Organization, group, orthe email address corresponding to the Infomaniak user accountthat will access the calendar (if the user does not yet have an account, they can create one for free with the invitation they receive).
6. Define the user permissions for this calendar (Can view, Can edit, Can edit and share).
7. Finish by clicking on the button:
   
8. You can perform other actions from the same page at any time:
   1. add another share
   2. resend or delete an access invitation
   3. modify the permissions related to calendar sharing
   4. delete/revoke the share
      

Share a meeting room calendar

To share the calendar for meeting rooms, the principle of sharing and assigning rights is based on the same principle as above:

This guide explains how to access your Infomaniak address books and Infomaniak calendars from your devices.

Introduction

• The web app Contacts (management of your Infomaniak address books for all your professional and personal contacts) and the web app Calendar (management of your Infomaniak calendars for all your events and appointments) can be synchronized so that their content (hosted on Infomaniak servers) appears on your personal devices.
• If your current contacts and calendars are not yet managed within these Infomaniak applications, you will need to import your data beforehand so that synchronization can function properly.
• The suggested calendars can also be synchronized with your mobile and desktop devices.
• The birthday calendar (a calendar that displays the birthdays of your contacts when the date is entered in their address book entry) is only visible through the web app and cannot be synchronized with CalDAV tools.

Synchronize contacts & calendars (CardDAV/CalDAV)

Click here to open the Infomaniak wizard, which allows you to configure the synchronization of your devices (macOS, Windows, Linux, Android, iOS) and common software (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.).

Specific guides

OS	Application to synchronize
	Outlook via CalDav Synchronizer (Windows)
	Contacts & Calendars (macOS)
	Contacts & Calendars (iOS: iPhone, iPad, etc.)
	Contacts & Calendars via kSync (Android: Huawei, Samsung, Sony, etc.)
	Google Calendar via kSync
+++	Mozilla Thunderbird

You can alsoturn the Infomaniak Calendar or Contacts web app into an application to use on your device.

This guide explains how to make one of your calendars public from the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).

Introduction

• You will obtain a specific URL for your calendar in the format .ics that Calendar (formerly iCal Apple), Calendrier (formerly iCalendar Microsoft), Thunderbird (formerly Lightning Mozilla), or even Google Calendar can recognize to display your calendar:
  
• The data contained in the shared calendar will no longer be private but will only be available in read-only mode to users who "subscribe" to it.
• The frequency of the incremental updates performed by the application that subscribes to your calendar's URL must be defined within that application.
• PHP scripts (not provided) can also be used to parse such files, allowing you, for example, to include events on a website.
• Refer to this other guide to configure the synchronization of your calendars, or this other guide to share a calendar with your colleagues with different permissions.

Enable public sharing of an Infomaniak calendar

To share a calendar publicly:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share calendar.
4. Activate the toggle switch for public sharing.
5. Click the icon to copy the address to the clipboard:
   
   • You can always remove public access from this sharing page (see point 4 above):
     

This guide explains how to print a calendar from the Infomaniak web app Calendar (online service ksuite.infomaniak.com/calendar).

Printing the content of a calendar

If you only use your browser's print function with Calendar, you will print the interface and not necessarily the calendar content. To print the list of your schedule (regardless of the display mode usually selected):

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the printer icon located in the top right corner:
   

This guide explains how to save and export a calendar from the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar) in .ics format.

Exporting a calendar

To export the calendar in .ics format:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on Advanced actions in the left-hand menu.
3. Click on Export in the left-hand menu.
4. Check the calendar(s) you want to export.
5. Click on Export:
   
6. Save the .ics file to your computer.

Refer to this other guide if you are looking for information about importing events.

This guide explains how to create an additional calendar in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar) and then set it as the default.

Introduction

• Defining a default calendar, for example, allows you to speed up the creation of new events because you will no longer need to change the calendar in which your next event will be saved each time.
• You can only set as default calendars that you directly own.

Add a new calendar

To create an additional calendar:

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click on ‍ in the left-hand menu.
3. Click on ‍ New calendar:
   
4. Enter a name for the calendar.
5. Choose a color.
6. Choose one of your Organizations in which to create the calendar.
7. Click the button to create the calendar:
   

Modify the default calendar

To set one of your calendars as the default:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on Settings ‍ in the top right corner.
3. Click on Customization in the left-hand menu.
4. Click on the default calendar to open the selection menu:
   
5. Choose the desired calendar in the Default Calendar field; it will be placed in the first position in your calendar lists:
   

This guide explains how to import tasks into the dedicated section of the Infomaniak web app Calendar (online service ksuite.infomaniak.com/all/calendar/tasks).

Introduction

• The .ics file is a standard container (RFC 5545), and within this file, you will find “components”:
  • VEVENT (Event): this is what you see on the calendar grid, with a notion of occupied time (start time DTSTART and end time DTEND or duration).
  • VTODO (Task): this is an action to be performed, often with a due date (DUE), but not necessarily a duration, and a binary status (done or not done).
• Therefore, when importing a .ics file into the Infomaniak Calendar app, the system imports the data into the calendar and its “Tasks” section based on their type.

Import tasks

If you have an .ics file to import:

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click on the chevron ‍ to expand the Advanced actions section.
3. Click on Import.
4. Click on the button to select an ICS file (20 MB max):
   
5. Select the file containing the tasks (and/or events):
   
6. Choose the calendar in which to import the data (or create a new calendar for this purpose).
7. Click the button to start the import:
   
8. If the .ics file contained tasks, you will find them in the Tasks section (and any events present in the file will be displayed on the calendar):
   
   

This guide explains how to use the task manager in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar/tasks).

Manage your tasks

To add a task to the task manager:

1. Click here to access the Tasks web app (online service ksuite.infomaniak.com/calendar/tasks)…
   • … also accessible from your calendar by clicking on the Tasks icon in the right-hand side menu:
     

Once the manager is open, you can Create a task in the upper left corner, linked to the calendar specified to the right of the button:

If you add a due date to your task, it will appear on the corresponding calendar:

You can also filter and sort your displayed tasks using the button located in the upper right corner of the manager, next to the cross that allows you to close it:

You can import tasks into your calendar.

To synchronize tasks with an Android device, please refer to this other guide.

This guide explains how to use the meeting scheduling assistant in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar) to schedule a meeting between several users.

Introduction

• Scheduling is limited to 7 days with the following plans:
  • kSuite Free
  • my kSuite (ik.me, etik.com, ikmail.com)
  • Mail Starter service
• You can also access the feature while reading an email.
• To easily create and configure a new event, refer to this other guide.
• To instead suggest a meeting to several guests who can then vote, refer to this other guide.

Schedule a meeting for later

To create a new shared event using the scheduling assistant:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click the ‍Create button in the upper left corner.
3. Click on Scheduling Assistant:
   
   1. The assistant appears on the right side of the screen, while the left side allows you to choose the day of the event.
   2. The principle, when you add one or more participants, is to automatically find the best time to schedule a meeting between several users in the Organization.
      • Participants can be added, up to a maximum of 25.
   3. To do this, each person's availability (based on their schedule and the settings defined in the calendar preferences) is displayed in columns, including a column for the availability of a meeting room if available (an available room is automatically selected on the right, but it can be changed).
   4. The meeting title is automatically generated, but it can be modified.
   5. The duration of the event (and its position within the day) can be modified, including on the left side using the mouse cursor:
      
4. Save your preferences using the button at the bottom of the page to create the event and the invitations.

This guide explains how to change the color of events in your calendars in the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar) and customize the displayed period.

Define the default settings

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on Settings ‍ in the top right corner.
3. Click on Customization.
4. Refer to this other guide regarding the default calendar feature.
5. Settings such as the default event duration or the working hours to display on the calendar will help improve the use of the appointment scheduling assistant:
   
6. Regarding these menu items:
   1. 
      Please refer to this other guide.
   2. 
      Please refer to this other guide.

Define the color of a calendar

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Click on the action menu ⋮ to the right of the calendar in question.
3. Click on Edit:
   
4. Choose the desired color.
5. Click the button to Confirm:
   
6. The specified color will then be visible:
   1. in the Calendar name,
   2. for fixed-time events in the monthly view,
   3. for all-day events in the monthly view,
      
   4. in the daily view:
      
   5. in the agenda view:
      
      etc.

Define the color of an event

To manually change the color of a specific event, which will override the calendar's color:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Create an event and choose its color, or click on an existing event and then click the pencil ✎ icon to edit the details, including its color:
   
3. Confirm at the bottom of the page.
4. The specified color will then be visible at the event level:
   

Customize the displayed period

To do this:

1. Click here to access the Infomaniak Calendar web app (online service ksuite.infomaniak.com/calendar).
2. Choose to display the calendar in Day, Week, Month, Year, or Planning view.
3. At any time, click on Today to reset the current view.
4. In the Planning view, you can choose the period to display ("this week", "next month", etc.):
   

This guide details the limitations specific to the my kSuite offer (ik.me, etik.com, ikmail.com) and the benefits of the my kSuite+ offer.

Limitations of my kSuite only

The my kSuite plan has certain limitations that my kSuite+ does not.

Mail, contacts & calendars

• Disk space limited to 20 GB of storage for emails.
• No advanced mode in the message sorting rules.
• No aliases can be created for your email.
• "my kSuite" signature is enforced.
• No email sharing link.
• Only 1 address book, 1 calendar.
• Email backup retention (30 days); recoverable by changing your plan.

kDrive

• 1 single kDrive upload folder.
• 25 kDrive share links (without setting a duration or password, etc.).
• Keep previous versions of your files: 30 versions over 30 days (60 over 120 days for my kSuite+, some of which are kept indefinitely).
• 30-day trash/recycle bin (60 days for my kSuite+).
• No statistics.
• No PDF file editing/signing.

Limitations of the my kSuite & my kSuite+ offers

Click on the links below to learn more:

• Offer limited to one address per account (linked to a European phone number).
• You must providea valid mobile phone number to confirmregistration.
• Limited number of daily email sends, mail forwards, and unique recipients per message.
• No customizable email signature.
• Email scheduling and scheduled sending: limited features (without customization) on my kSuite and customizable with my kSuite+.
• 15 GB of Cloud storage with my kSuite, 1/2/6/12 TB with my kSuite+.
• Registration is only possible for people residing in OECD member countries (official list), including:
  1. Germany
  2. Australia
  3. Austria
  4. Belgium
  5. Canada
  6. Chile
  7. Colombia
  8. South Korea
  9. Costa Rica
  10. Denmark
  11. Spain
  12. Estonia
  13. United States
  14. Finland
  15. France
  16. Greece
  17. Guadeloupe
  18. French Guiana
  19. Hungary
  20. Ireland
  21. Iceland
  22. Israel
  23. Italy
  24. Japan
  25. Latvia
  26. Lithuania
  27. Luxembourg
  28. Martinique
  29. Mayotte
  30. Mexico
  31. Monaco
  32. New Caledonia
  33. New Zealand
  34. Norway
  35. Netherlands
  36. Poland
  37. French Polynesia
  38. Portugal
  39. Czech Republic
  40. Réunion
  41. United Kingdom
  42. Saint Barthélemy
  43. Saint Martin
  44. Saint Pierre and Miquelon
  45. Slovakia
  46. Slovenia
  47. Sweden
  48. Switzerland
  49. French Southern and Antarctic Lands
  50. Turkey
  51. Wallis and Futuna

my kSuite+ offer

The my kSuite+ offer allows you to send more messages per day to a larger number of unique recipients at once.

To help you identify the my kSuite / kSuite offer that best suits your needs, please refer to this other guide.

For sending emails to a large number of recipients, there is a Newsletter tool.

The easiest way to manage your contacts is to use the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).

How to get started with Infomaniak Contacts?

• Click here to access the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts):
  
• This interface offers many advantages:
• No software to install or configure.
• Share address books with other users.
• Permanently saved.
• Sync your contacts across devices.
• Secure and respects your privacy, hosted in Switzerland by a neutral and independent company.

What would you like to do?

1. Sync contacts & calendars across all your devices
2. Manage address books
3. Manage contacts
4. Manage duplicates
5. Import contacts
6. Export contacts
7. Group contacts
8. Copy or move contacts
9. Restore contacts
10. Search for contacts
11. Share an address book

Have a question or feedback?

• Contact Infomaniak support
• Click here to share feedback or a suggestion about an Infomaniak product.

This guide explains how to restore backups of previous versions of your files and other web data from your Infomaniak web hosting, and how to set up an effective backup policy if the backups provided automatically and free of charge no longer meet your availability or security requirements.

Web Hosting (Starter, Shared, Cloud Server)

Consult these guides to restore automatic backups:

• of an entire hosting account (FTP + MySQL),
• of specific files on the hosting,
• of specific databases,
• a Web Application (WordPress & Apps),
• Cloud Server SSH crons.

Consult these guides for backing up and restoring:

• a hosting solution with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Please also refer to https://faq.infomaniak.com/snapshot.

Email / kSuite

• Restore messages from Infomaniak's automatic backups.
• Restore contacts or calendar events.
• Back up the current content of a mail account:
  • by downloading the current content locally,
  • by duplicating all the current content to a backup mailbox,
  • by copying future emails as they arrive to a backup mailbox.

Domains / DNS Zones

• Restore deleted DNS records from Infomaniak's automatic backups.
• Restore an expired domain during the redemption period.

The easiest way to manage your emails is to use the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

This interface offers many advantages:

• No software to install or configure.
• Share emails with other users.
• Unified management of all your Infomaniak email addresses.
• Professional inbound and outbound anti-spam and antivirus filter.
• Automatic sorting of incoming messages (filters).
• Sending large attachments.
• Continuously saved.
• kDrive sharing.
• Secure and respects your privacy, hosted in Switzerland by a neutral and independent company.

How to get started with Infomaniak Mail?

1. Click here to access your emails on your Infomaniak kSuite (❓: help).
2. If necessary, associate the email addresses to be managed with Infomaniak Mail.

What would you like to do next?

1. Access the app's settings
2. Change the password for a mail address from Mail
3. Restore deleted emails
4. Add a signature
5. Create an email address with Infomaniak
6. Manage the different users of an email address
7. Modify a user's permissions
8. Sync your devices (emails and/or contacts and calendars)

Thank you for choosing kMeet Infomaniak as your video conferencing solution for individuals & businesses:

• Unlimited audio and video calls
• Access without registration
• Compatibility: Web, mobile, and desktop
• Integrated chat & reactions (emoticons, sounds)
• Screen sharing with drawing, remote control tools
• Breakout rooms
• Integration with the calendar (creation of a video call link)
• Integration with kDrive for storing meeting recordings
• Integration with kChat for video calls
• Privacy protection (no advertising, hosting in Switzerland)
• Security with AES-256 encryption
• Eco-friendly (renewable energy, CO₂ compensation)

What would you like to do?

• Create an online meeting
• Join a meeting
• Download the kMeet app on your macOS, Windows, Linux, iOS (iPhone/iPad) and Android devices.
• Manage participants (moderation)
• Create a kMeet breakout room
• Secure meeting access with a password and/or encryption key
• Record and share a video conference
• Share your screen with participants
• Remotely control a device with kMeet
• Start the chat during an online meeting
• Broadcast the kMeet stream via Video Streaming
• Draw on kMeet
• Replace Skype with kMeet

Have a question, problem, or feedback?

• Troubleshoot an audio, video, or device access permission issue…
• If you encounter a problem, please consult the knowledge base before contacting support.
• Click here to share feedback or a suggestion about an Infomaniak product.

Infomaniak continuously improves its products and customer service by prioritizing your suggestions shared through support, social media, or the web. These suggestions are then discussed during meetings of the relevant department.

Introduction

• For languages not listed in the table, please use the English (EN) column.
• Infomaniak support is also available via email, chat, or phone if needed.

Provide feedback on…