This guide explains how to restore backups of previous versions of your files and other web data from your Infomaniak hostings, and how to implement an effective backup policy if the automatically and freely provided backups no longer meet your availability or security needs.

Web Hostings (Starter, Shared, Cloud Server)

Refer to these guides to restore automatic backups:

• an entire hosting (FTP + MySQL),
• specific files on the hosting,
• specific databases,
• a Web Application (Wordpress & Apps),
• the SSH crons of Cloud Server.

Refer to these guides to backup and restore:

• a hosting with Swiss Backup and Acronis (simple),
• a hosting with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Also refer to https://faq.infomaniak.com/snapshot.

Hostings v1 (old 60 Go offer)

• View and/or download the automatic backup (versioning) of your data on your FTP space under /backups and /backup_mysql at the root of the domain (above /web).

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• Restore these data.

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Messaging

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• Restore messages from Infomaniak automatic backups.

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• Restore contacts or calendar events.

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• Save the current content of a mail account:'

  • by downloading the current content locally,

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  • by duplicating all current content to a backup box,

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  • by copying future emails as they arrive to a backup box.

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Domains / DNS Zones

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• Restore deleted DNS records from Infomaniak automatic backups.

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• Restore an expired domain in the redemption period.

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