Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
This guide explains how to link a domain name to the offer kSuite Infomaniak.
If the domain name is…
… at Infomaniak, same Organization
If your domain name is registered with Infomaniak and is in the same user account or organization as the email, then there is nothing to do.
- Refer to this other guide to check and correct any potential configuration errors.
... at Infomaniak, same Organization and already linked to a Mail Service or kDrive
No problem, you can transform your existing products into kSuite.
… at Infomaniak, different Organization
If your domain name is registered with Infomaniak but under a different user account or Organization, then:
- Edit its DNS zone by specifying the MX of Infomaniak (+ SPF & DKIM).
- Any DNS addition/modification can take up to 48 hours to propagate.
OR
- Move it within the same Organization.
… at Infomaniak with external DNS
If your domain name has DNS settings that are not those of Infomaniak then:
- Edit the current DNS zone where it is located (if necessary, consult the help of the relevant provider) by specifying the Infomaniak MX (+ SPF & DKIM).
- Any DNS addition/modification can take up to 48 hours to propagate.
OR
- Change the current DNS and select the use of Infomaniak DNS.
- Any DNS addition or modification may take up to 48 hours to propagate.
- Refer to this other guide to check and correct any potential configuration errors.
... elsewhere with external DNS
If your domain name is registered with another registrar and has DNS that are not those of Infomaniak then:
- Edit the current DNS zone where it is located (if necessary, refer to the help of the relevant service provider) by specifying the Infomaniak MX (+ SPF & DKIM).
- Any DNS addition/modification can take up to 48 hours to propagate.
OR
- Change the current DNS (if necessary, refer to the help of the relevant service provider) by specifying those of Infomaniak (this implies having a DNS zone with Infomaniak.
- Any DNS addition/modification can take up to 48 hours to propagate.
- This DNS zone with Infomaniak will be configured correctly but refer to this other guide to check and correct any potential configuration errors.
... elsewhere but you bring it back
If your domain name is registered with another registrar and you wish to transfer it to the same location as your Infomaniak email, then:
- Transfer the domain name to Infomaniak (it will be configured correctly but refer to this other guide to check and correct any potential configuration errors).
This guide concerns kSuite and user management as well as their different types of access.
Preamble
- Each kSuite offer includes 1 first user offered upon subscription:
- Standard offer with 1 free lifetime user and additional paid users with reduced management; storage space (excluding mail volume since it is unlimited) is 15 GB per user
- Pro offer presented with 1 paying user, with 3 To (3000 Go; excluding mail volume since unlimited) of storage space per user
- Entreprise offer presented with 1 paying user, with 6 To (6000 Go; mail volume excluded as it is unlimited) storage space per user
- You can include up to 300 users per kSuite.
- Each user is entitled to their email address on the domain name around which your kSuite is built, with no limit on mail storage volume. The email address quota will depend on the offer and the number of users:
- Standard: 1 user = 2 email addresses (2 = 4, etc.)
- Pro: 1 user = 5 email addresses (2 = 10, etc.)
- Entreprise: 1 user = 10 email addresses (2 = 20, etc.)
- You can assign a kSuite email address to a user who is not part of kSuite.
- To obtain more email addresses, you need to change the offer to increase the number of users. Example:
- You order a kSuite Pro with 5 users, you benefit from a quota of 5x5=25 email addresses in total in your kSuite, which you can use (for any use - the creation of an email address within the kSuite Mail Service is identical to that of a Mail Service outside kSuite).
Adding a user to kSuite
Prerequisites
- The quota of users that can be added to kSuite must be sufficient; adjust the kSuite offer if necessary.
Then:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click on the action menu ⋮ in the Users section.
- Click on Add a user:
Two options are proposed:
a. Add a user who has no prior affiliation with the Organization where kSuite is located
b. Add a user who is already part of the Organization where kSuite is located
In both cases, follow the assistant by carefully reading the instructions.
Examples kChat and kDrive
Refer to this other guide to add an external user to the Organization so that they can use kChat and kDrive without direct visibility of the products on the Manager.
Refer to this other guide for examples of adding a user to kDrive / kSuite.
It is not possible to add a user so that they only have access to kDrive or only to kChat separately. In this case, it would be better to use, for example, the sharing functions so that third parties can temporarily join kDrive.
This guide explains how to change the color of events related to your calendars/agendas in the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).
You can also globally customize the period displayed in them.
Set some default settings
To do this:
- Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
- Click on the Settings icon at the top right.
- Click on Customization.
- Refer to this other guide regarding the default calendar.
- Settings such as the default event duration or the working hours to display on the calendar will notably improve the use of the appointment scheduling assistant :
Set the color of a calendar/agenda
To do this:
- Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
- Click on the action menu ⋮ to the right of the relevant calendar.
- Click on Edit:
- The color choice will apply to these locations:
Set the color of an event
For this:
- Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
- Create an event and choose its color:
- The individual color choice will apply to these locations:
If the event is already created:
- Click on the event, then on the pencil icon ✎ to edit the details and, in particular, its color:
Customize the displayed period
For this:
- Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
- Choose to display the agenda by: Day, Week, Month, Year or in Planning view
This guide concerns Infomaniak products that integrate the use of artificial intelligence (AI), including kSuite, kChat, kDrive, Mail, Site Creator…
Preamble
- The use of AI at Infomaniak is based on a transparent and ethical approach.
- Each service integrating AI follows strict principles to ensure reliable and respectful use:
- The protection of information is ensured by the complete processing of data within infrastructures located exclusively in Switzerland, thus guaranteeing full control over digital sovereignty,
- the results generated are never used to train models or for advertising purposes,
- and AI is not intended to replace humans, but to assist them.
kChat
The AI integrated into kChat saves time in exchanges: it can rephrase sentences, generate quick responses, correct spelling, or adjust the tone of a message. The user retains full control over the suggestions, which are local to each session only.
Mail Infomaniak
In the Mail application, AI assists in drafting emails. It can generate content from a few keywords, rephrase or structure a message, adapting to different tones. Nothing is sent automatically, and the user can modify the texts at any time.
Site Creator
An AI-powered writing assistant enables Site Creator to quickly generate content tailored to various types of web pages. This service is useful for those launching a site and looking to produce clear, optimized, and relevant texts.
kDrive
On kDrive, artificial intelligence is deployed at two complementary levels to simplify document management.
On the one hand, an AI assistant accessible via Euria allows you to interact with text files stored in the drive. This module can answer questions about the content of a document, summarize, translate, or extract useful information. It is particularly effective for reading reports, understanding complex texts, or quickly generating an overview of a file.
Moreover, AI facilitates the automatic classification of files imported into kDrive thanks to an intelligent categorization system. By analyzing the content, kDrive can assign files to categories such as “administrative”, “photo”, “personal”, etc. This allows for quick sorting and better search, especially for files synchronized from different devices (computer, mobile).
On-demand AI with AI Tools
Infomaniak provides a platform that allows for easy integration of open-source models into custom projects. It is possible to leverage text analysis, content generation, translation, or other AI uses via on-demand calls. These services enable developers to benefit from high-performance AI without relying on closed or proprietary solutions.
Responsibilities of the parties
Data provided to the AI
- Infomaniak's AI is currently based by default on these models.
- Among them, Mistral, Whisper, DeepSeek, Llama, granite…
- When using a writing assistant, the messages and requests sent to the AI are exclusively processed in Switzerland by Infomaniak's infrastructure.
- No data is processed or shared with a third party.
Data provided by the AI
- The language model generates text based on the data it has assimilated during its training, devoid of consciousness, intentions, or moral responsibilities.
- It is crucial that the user is aware that the information generated by the model is not always accurate and should not be considered an infallible source of information.
- He must exercise his critical judgment and verify the information provided by the assistant with reliable sources when necessary.
- For example, if someone uses the model for crucial tasks such as medical, legal, or financial advice, they must take extra precautions to confirm the information provided by the model.
- In case of inappropriate or dangerous use of this assistant, the responsibility lies with the user who takes these actions.
This guide explains how to restore contacts that were accidentally deleted from address books in the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
Contact restoration
It is possible to recover deleted contacts from the last 24 hours, 48 hours, 7 days or 30 days:
- Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
- Click on the chevron to expand the Advanced actions section.
- Click on Restore.
- Select the address book to restore.
- Select the version from yesterday, 48 hours ago, or 7 and 30 days ago.
- Choose the destination (in the original location or in another address book if available).
- Start the restoration using the button at the bottom of the page:
This guide explains how to transfer to Infomaniak a Gmail email address hosted by Google. Refer to this other guide if you are looking for information on importing custom domain addresses.
Make your life easier! If needed, local partners vetted by Infomaniak can handle these procedures. Launch a free call for tenders. They take care of everything, freeing you from the technical details.
Prerequisites Infomaniak
- Have a Mail Service on your Infomaniak Manager.
- Have a quota of available addresses or adjust it in advance if necessary.
Transfer emails from Gmail to Infomaniak
a. Recreate the email address(es) on Infomaniak
If you have many (10+) email addresses to create, follow this procedure for bulk creation.
Access the Infomaniak Mail Service and create the email addresses:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product concerned.
- Click the blue button Create an email address in the top right corner.
- Enter the address (what comes before the at sign @) for example contact or michelle.
- Click the blue Continue button.
- Select I will consult the email address alone.
- Click the blue Continue button.
- Enter a password.
- Click the blue Continue button.
- Click the blue Finish button.
- Restart at point 3 above to recreate all email addresses identically.
b. Import Gmail mail content to Infomaniak
Access the Infomaniak Mail Service and import your emails:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product concerned.
- Click on the chevron in the right part of the blue Create an email address button.
- Click on Import emails (direct link).
- Click on Import my emails into a single email address.
- Enter the existing email address at Google.
- By specifying that your previous address is a @gmail.com address, the assistant will offer to connect to your Gmail account.
- Click on the "Sign in with Google" button that has appeared.
- Make sure you are logging into the Gmail account related to the email copy.
- Confirm that you authorize the Infomaniak tool to connect to your account (automatic procedure).
- Once the popup is validated, you will be able to choose which Infomaniak address to import your Gmail emails to (if necessary, refer to this other guide from point 7).
Labels and data volume
The storage space displayed on Infomaniak may not match the one indicated in Gmail, notably due to the different management of labels/tags.
Indeed, these, present in Gmail, will be converted into folders on the Infomaniak servers (same principle as during an email retrieval with an IMAP email software/client like Thunderbird):
Therefore, an email labeled in multiple Gmail folders may be counted multiple times during the migration, which explains why an account showing, for example, 6 GB in Gmail can occupy 18 GB once transferred to the Infomaniak servers.
Be patient when importing a large volume of emails; Gmail and Microsoft imports are deliberately slowed down (example: 1 GB/day bandwidth for Google) to avoid rejections from their side.
Adjust application settings
As soon as you take the necessary steps for the domain name associated with your email to work with Infomaniak, modify the settings of the email software/clients you use so that they connect correctly to the Infomaniak servers: follow the configuration assistant.
To finish
This guide explains how to share contacts with other users from address books in the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
Share an address book
To share contacts:
- Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
- Click on the action menu ⋮ to the right of an address book.
- Click on Share:
- If sharing is already in progress and you want to start another one, click on Share at the top, otherwise click on the Share button below:
- Enter the email address of the Mail account of the user who will access the address book.
- If the user does not yet have a Mail account, they can create one for free.
- Specify the user rights for this address book (Admin, Read only, Read and write)
The contacts created or moved/copied to this address book will be visible to all users with access to the share.
This guide explains how to upgrade your my kSuite offer and switch to a paid offer my kSuite+ to for example increase its maximum storage size. You will keep the email address created when you subscribed to the free offer.
Preamble
- To help you identify the most suitable my kSuite / kSuite offer for your needs, refer to this other guide.
- Refer to this other guide regarding the limitations specific to the my kSuite offer and the advantages of the my kSuite+ offer.
Upgrade to my kSuite+
To access your current my kSuite offer and upgrade to a higher plan:
- Click here to access the Manager for your my kSuite offer.
- Click on the chevron to the right of Manage.
- Choose Modify my offer to convert the free offer to a paid and more comprehensive one:
Order a new kDrive
There is no limit to the number of kDrive (paid) you can add to your Infomaniak account. Order a new kDrive if necessary.
This guide details how data storage works for your various products kSuite.
kSuite storage space
The space used for data storage is…
- … shared among the different users of your kSuite,
- … and shared among certain products that make it up (kDrive and kChat for example).
The total amount of storage space depends on your subscription and the number of users chosen:
- It corresponds to the maximum amount of storage space that can be used by all of your users.
- There is no quota per user.
Increase or decrease kSuite storage space
Do you need more space to store your kSuite data?
- Change the plan and add users or upgrade to a higher plan including more users.
- The more users included in your plan, the more storage space you will have.
You can also free up storage space by permanently deleting files from kDrive or kChat. Data from the Service Mail is not included in the kSuite storage.
It is not possible to…
- … reduce the storage space,
- … go below a certain number of kSuite users depending on the available and already used storage.
This guide explains how to recover events, tasks, unavailabilities, and time slots that were accidentally deleted from one of your calendars/agendas in the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).
Calendar/agenda restoration
Restore points are made every day. If events can be restored, you can go back to the point from 24 hours, 48 hours, 7 days, or 30 days ago:
- Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
- Click on Advanced actions from the left sidebar.
- Select Restore.
- Select the calendar to restore.
- Select the desired version (1/2/7/30 days).
- Start the restoration using the button at the bottom of the page that activates if events can be restored:
This guide explains how to save and export a calendar / agenda from the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments) in .ics
format.
Export a calendar
To export the agenda in .ics
format:
- Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
- Click on Advanced actions in the left sidebar.
- Click on Export in the left sidebar.
- Check the calendar(s) to export.
- Click on Export:
- Save the file to your computer.
Refer to this other guide if you are looking for information about importing events on the Infomaniak calendar.
This guide explains how to connect the desktop apps Contacts and Calendar (desktop applications on macOS) with the contacts & calendars hosted at Infomaniak.
Preamble
- Your macOS computer will be automatically configured using .mobileconfig configuration profiles compatible with Apple, unlike a manual configuration.
- Infomaniak contacts & calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform double validation (2FA) during login.
- In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
- But don't worry, creating such a password is offered by following the configuration assistant (point 4 below).
- It is possible to delete a configuration profile once installed (scroll to the bottom of this page for explanations).
- The Infomaniak tools are compatible with any application supporting CardDAV/CalDAV.
- For additional help, contact the support of the software used or a Partner — also discover the role of the host.
Install a configuration profile
For this:
- Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
- Choose to install the profile on this device.
- Choose to synchronize the contacts & calendars.
- Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection of your user account):
- Copy the generated application password (it will be requested during the installation of the Apple profile).
- Download the Apple profile:
- Open the System Settings of the computer.
- Click on General in the sidebar, then click on Device Management (for macOS Sequoia 15 version). If you have a lower version or cannot find the profile, refer to the official documentation by changing the system version at the top of the page if necessary:
- Click on +:
- Locate and then open the previously downloaded file:
- Click on Continue:
- Enter the application password twice (contacts + calendars).
If your macOS applications Contacts and Calendar were already open, you need to restart them. You will then see the information added by the synchronization.
Contacts Features
Display shared address books
The Sync server applies a restriction to the macOS Contacts application because this application does not support multiple address books for the same account. Synchronization therefore only returns the default address book. You need to use another CardDAV software (e.g., Thunderbird) to access all address books.
Contact list/group/folder
In the macOS Contacts app, you can add contact lists (or groups), but the information indicating which contacts belong to which list will not be synchronized with contacts.infomaniak.com:
Therefore, if you want to remove these lists, you must press the DEL key on your keyboard after selecting the list to delete (this does not delete the contacts).
On the other hand, a folder (or group) that you can configure on **contacts.infomaniak.com** from the editing of a contact card (see below) is not synchronized with the **Contacts** application on macOS:
Calendar Features
Display shared calendars
By default, only your personal calendars are displayed in the Calendar application. Here is an example of synchronization between multiple calendars from multiple Organizations (to which the user account specified in the macOS application is linked).
Calendar Infomaniak:
macOS:
To display calendars shared by another user:
- Open the Calendar application.
- Open the Calendar menu.
- Click on Preferences.
- Go to the Accounts tab.
- Go to the Delegation tab:
- Check the shared calendars to display.
Delete a CardDAV or CalDAV account
Refer to the chapter "Stop using an account" by changing the system version at the top of the page* if necessary.
Delete an Apple profile
Refer to the official documentation by changing the system version at the top of the page* if necessary.
*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces sometimes subtle changes with each new version of its system, for example a path on iOS 15
…
… becomes this on iOS 18
…
This guide explains how to connect the mobile apps Contacts and Calendar iOS (iPhone, iPad, etc.) with the contacts & calendars hosted at Infomaniak.
Preamble
- Your iOS device will be automatically configured using configuration profiles .mobileconfig compatible with Apple, unlike a manual configuration.
- The Contacts & Calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform two-factor authentication (2FA) during the login process.
- In this case, an application password is required to establish synchronization between your device and the Infomaniak tools.
- But don't worry, creating such a password is offered by following the configuration assistant (point 4 below).
- It is possible to delete a configuration profile once installed (scroll to the bottom of this page for explanations).
- The tools are compatible with any application supporting CardDAV/CalDAV.
- For additional help, contact the support of the software used or a Partner — also discover the role of the host.
Install a configuration profile
For this:
- Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
- Choose to install the profile on this device:
- Choose to synchronize the contacts & calendars:
- Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection of your user account):
- Copy the generated application password (it will be requested during the installation of the Apple profile).
- Download the Apple profile:
- Allow the download on the device:
- Open the settings of the iOS device:
- Tap on the recently downloaded profile:
- Press Install:
- Unlock your iOS device:
- Press Install:
- Enter (or paste) the application password twice consecutively (contacts + calendars).
- Tap on Finish:
If your iOS **Contacts** and **Calendar** applications were already open, you need to restart them. You will then see the information added by the synchronization.
Contact Features
If you add new contacts from the iPhone after a synchronization, they will be added locally, in the iPhone's address book ("On My iPhone") instead of going to the synchronized address book. You must change this default setting in your application's settings.
Unfortunately, you cannot retrieve information about contact groups. Indeed, iOS does not really use folders or groups. Apple tags/marks each contact with one or more categories, but this is not a group membership.
Calendar specifics
By default, only your personal calendar is displayed in the Calendar application. To display calendars shared by another user:
- Open the Calendar app.
- Tap Calendar at the bottom of the screen.
- Check the shared calendars to display.
Also, refer to Apple's documentation on this topic.
To manage notifications regarding activated or deactivated calendars, click on the ⓘ on the right:
Delete an Apple profile
Refer to the official documentation by changing the system version at the top of the page* if necessary.
*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces sometimes subtle changes with each new version of its system, for example a path on iOS 15
…
… becomes this on iOS 18
…
This guide explains what the "External" email label means, which appears on the Web app Mail (online service at mail.infomaniak.com) and the mobile app Infomaniak Mail (application for iOS/Android smartphone or tablet) when reading certain messages:
External email notice
The "External" label appears in the following cases:
- The sender's domain name (or alias) does not match that of the email address configured in Mail.
- The sender is not part of the contacts (including suggested contacts).
- The email comes from an address hosted outside the Organization.
It will display as unknown" instead of “ externalwith some free offers like my kSuite.
Enable or disable the mention
You can activate or deactivate the mention, the effect is immediate for incoming emails and in the case of a response to an external email. To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the relevant product.
- Click on Global Configuration in the left sidebar
- Click on the Security tab.
- Turn the toggle switch on or off:
This guide explains how to synchronize the tasks with kSync, the Infomaniak mobile app that links your calendars & contacts stored on mail.infomaniak.com and the data on your Android devices.
Prerequisites
- Install and download the free application jtx Board.
Synchronize tasks
To synchronize data between the tasks of Infomaniak Calendar and your Android devices, jtx Board will use kSync to regularly synchronize the tasks based on one or more Infomaniak calendars.
- Here is a task present on Infomaniak:
- After synchronization, it appears on jtx Board:
- Example of task validation when it is executed and then adding a second task from the application:
- Result on Infomaniak:
To go further, it may be necessary to purchase the Pro version of the jtx Board application.
Recommended settings
It is recommended to improve the readability of your tasks in the application to disable these 2 parameters in the settings of the application jtx Board…
… then delete "local" from the list of locations to only keep the possibility to save in your synchronized account(s).
This guide explains how to set a calendar/agenda as default rather than another on the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
Preamble
- Setting a default calendar, for example, speeds up the creation of new events as you will no longer need to change the calendar for your next event each time.
- You can only set calendars that you directly own as default.
Change the default calendar
To set one of your calendars as default:
- Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
- Click on the Settings icon at the top right.
- If necessary, click on Customization in the left sidebar.
- Select the desired calendar in the Default Calendar field:
This guide explains how to automatically receive in your Mail and/or kChat inbox every morning a summary of your activities scheduled on Calendar Infomaniak.
Preamble
- This feature is disabled by default on all calendars.
- This summary is sent to your email address (the one used to log in to your user account).
- It contains a list of all the day's events with their most important information (possible kMeet link, location, times, etc.).
- You can even imagine forwarding this daily schedule to your team or assistant so they know the best time to contact you, including by setting up an automatic forwarding rule based on the criteria matching the received email.
Get a schedule automatically and daily
Prerequisites
- Sending a summary to kChat requires having kChat within your Organization.
To start your day by consulting a message in your Infomaniak inbox containing the schedule based on your Infomaniak agenda:
- Click here to access the unified settings of your Infomaniak Web apps and, more specifically, the settings for the daily reminder of the Calendar app.
- Check or select the relevant Organization from the dropdown menu on the left sidebar.
- If you modify it, return to the settings by clicking on the daily reminder item to access the settings:
- If you modify it, return to the settings by clicking on the daily reminder item to access the settings:
- Click the button to Add a daily reminder and configure it:
To customize your reminder according to your needs:
- Select the relevant calendar.
- Choose the reception mode (Mail, kChat or both).
- Choose the time you want to receive the reminder (the evening before or early on the same day).
- Choose whether or not to include recurring events.
- Choose the days on which the daily reminder will be sent.
- Confirm your choices at the bottom of the page:
Disable the daily reminder
To stop receiving the daily summary by kChat Bot or by mail:
- Click on the link located at the very bottom of the notification received:
- Click on the reminder to delete:
- Delete the reminder from the edit page:
This guide explains how to add an attachment from kDrive to an event in a calendar / agenda on the Infomaniak Web app Calendar (online service calendar.infomaniak.com).
Preamble
- Some software or applications also allow you to add an attachment and in this case, if you synchronize the agenda with that of your solution, the attached file is possible up to the maximum size of 64 kb.
Add a kDrive attachment
When you create a new event on the Web app Calendar Infomaniak (online service calendar.infomaniak.com), you can add one or more attachments (links to kDrive files):
With this link “Insert kDrive link”, you access kDrive directly from the Calendar event creation window:
You can add:
- a public link (everyone can access it); this will create a public link to the kDrive file
- a restricted link (only those with access can view it)
Whether the event is recurring or not, you can add files that will be shared with those who view the event in the calendar:
Guests attending the event who view the details via a synchronized application, Outlook, Gmail, and others, will see the links in the description (as is the case for the possible kMeet link for example if a videoconference is scheduled for the event).
This guide explains how to display a calendar / agenda with the dates of public holidays from the canton or country of your choice on the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).
Preamble
- These suggested calendars can be synchronized with your mobile and desktop devices.
- The birthday calendar (calendar that displays the birthdays of your contacts when the date is entered in their address book entry) is only visible through calendar.infomaniak.com and cannot be synchronized with CalDAV tools.
Display additional official calendars
To add the holiday or school holiday calendar:
- Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
- Click on the button in the left sidebar.
- Click on Calendar suggestions:
- Choose from the national public holiday calendars (by canton or country):
- You can also add the official calendar of national school holidays:
This guide explains how to manage a calendar and its events within the mobile app Google Agenda (app for iOS/Android smartphone or tablet) and/or the web app Calendar Infomaniak (online service calendar.infomaniak.com) while keeping all data fully synchronized thanks to the mobile app Infomaniak kSync (app for Android smartphone or tablet).
Preamble
- Refer to this other guide if you only want to display an Infomaniak calendar as read-only on Google Agenda (web & mobile app).
- The reverse is also possible if you only want to display a Google calendar as read-only on the web app Calendar Infomaniak (online service calendar.infomaniak.com).
- The procedure below allows you to edit the calendar events on both sides but only on the mobile version of the Google Agenda app.
⚠️ All the services offered by Infomaniak are compatible with the corresponding standard protocols (notably IMAP/SMTP for email, WebDAV for sharing, S3/Swift for storage, etc.). Therefore, if you encounter a problem with third-party software, contact its publisher directly or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms and Conditions.
Synchronize the Infomaniak calendar and the mobile device
Prerequisites
- Download the Android mobile app Google Agenda.
- Download the mobile app Infomaniak kSync (application for smartphone or tablet Android) here:
- The kSync application is also available on F-droid.
- Install kSync.
Then:
- Open kSync on your Android device, a step-by-step assistant will help you configure the application according to your needs.
- Allow kSync to access the required items on the device, primarily the calendar:
- Allow the app to run in the background for better synchronization (uses more battery).
- Log in to your Infomaniak user account:
- Activate the calendar to synchronize from the CALDAV tab:
At this stage, it is the native application of your Android device (Samsung Calendar for example on Samsung-branded devices) that will be synchronized and display the events of your Infomaniak calendar (sometimes you need to activate the account on the application in question):
An event added and/or modified on either interface will be automatically synchronized everywhere:
Enable the calendar on Google Calendar
To find your Infomaniak calendar on Google Agenda and be able to edit its events:
- Open Google Calendar on your Android device.
- Press the three horizontal line menu button ☰ at the top left of the interface.
- Tap on Settings at the bottom of the menu:
- Tap on Manage accounts:
- Activate the account corresponding to your Infomaniak calendar:
- Go back to the previous page and make sure that the Infomaniak calendar appears among the accounts and change the color if necessary:
- That's it, Google Calendar is synchronized with the Infomaniak calendar, an event added and/or modified on either of the interfaces will be automatically synchronized everywhere: