This guide covers kSuite and user management, as well as the different types of access.

Preamble

• Each kSuite offer includes 1 first user proposed at the time of subscription:
  • offer Standard presented with 1 free user for life and additional paid users with reduced management; storage space (excluding mail volume since it is unlimited) is 15 GB per user
  • offer Business presented with 1 paid user, with a storage space of 3 TB (3000 GB; excluding mail volume since it is unlimited) per user
  • offer Enterprise presented with 1 paid user, with a storage space of 6 TB (6000 GB; excluding mail volume since it is unlimited) per user
• You can include up to 300 users per kSuite.
• Each user is entitled to their email address on the domain name around which your kSuite revolves, without any limit on mail storage volume. The email address quota will depend on the offer and the number of users:
  • Standard: 1 user = 2 email addresses (2 = 4, etc.)
  • Business: 1 user = 5 email addresses (2 = 10, etc.)
  • Enterprise: 1 user = 10 email addresses (2 = 20, etc.)
• You can assign a kSuite email address to a user who is not part of kSuite.
• To obtain more email addresses, you must modify the offer to increase the number of users. Example:
  • You order a Business kSuite with 5 users, you benefit from a quota of 5x5=25 email addresses in total in your kSuite, which you can use (for any use - the creation of an email address within the kSuite Mail Service is identical to that of a Mail Service outside kSuite).

Add a user to kSuite

Prerequisites

• The quota of users that can be added to kSuite must be sufficient; adjust the kSuite offer if necessary.

Then:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ in the Users section.
3. Click on Add a user:
   

2 possibilities are offered:

a. Add a user who has no connection with the Organization on which kSuite is located

b. Add a user who is already part of the Organization on which kSuite is located

In both cases follow the assistant by carefully reading the instructions.

kChat and kDrive examples

Refer to this other guide to add an external user to the Organization so that they can use kChat and kDrive without visibility of the products themselves in the Manager directly.

Refer to this other guide for examples of adding a user to kDrive / kSuite.