This guide concerns kSuite and user management as well as their different types of access.

Preamble

• Each kSuite includes 1 first user offered upon subscription; compare the offers by clicking here.
• Each user is entitled to their email address on the domain name around which your kSuite is organized.
• The email address quota will depend on the offer and the number of users:
  • Standard: 1 user = 2 email addresses (2 = 4, etc.)
  • Business: 1 user = 5 email addresses (2 = 10, etc.)
  • Enterprise: 1 user = 10 email addresses (2 = 20, etc.)
• You can assign a kSuite email address to a user who is not part of kSuite.
• To obtain more email addresses, you must modify the offer to increase the number of users. Example:
  • You order a kSuite Business with 5 users, you benefit from a quota of 5x5=25 email addresses in total in your kSuite, which you can use (for any use - the creation of an email address within the kSuite Mail Service is identical to that of a Mail Service outside kSuite).

Add a user to kSuite

Prerequisites

• The quota of users that can be added to kSuite must be sufficient (in this example, you will need to modify the offer to adjust the number of users first):
  

Next:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ in the Users section.
3. Click on Add a user:
   
4. Two possibilities are offered:
   
   1. Add a user who has no connection with the Organization on which kSuite is located: you will need to configure and generate an invitation by specifying whether the user will receive an email address and if so, whether they will need to log in with it, etc.
   2. Add a user who is already part of the Organization on which kSuite is located: it is the same process as going to the profile of the user concerned within your Organization and then adding them:
      
5. In both cases, follow the assistant by carefully reading the instructions, especially the detailed characteristics of each role that can be assigned to the user:
   
6. Activate a kSuite license so that the new user can access kSuite.
7. Activate access to kDrive if necessary (provided that kDrive is multi-user and belongs to the kSuite to which you are adding the user):
   
8. The last step allows you to manage the Teams part if you wish; finish by clicking the button to generate the invitation:
   
9. The user is added if they were already part of the Organization, or receives an invitation to their email address inviting them to join the kSuite - in the meantime, they are listed as a pending user and you can resend the invitation to them at any time:
   

kChat and kDrive examples

• Refer to this other guide to add an external user to the Organization so that they can use kChat and kDrive without visibility of the products themselves in the Manager directly.
• Refer to this other guide for examples of adding a user to kDrive / kSuite.