This guide explains how to manage a calendar and its events within the mobile app Google Agenda (app for iOS/Android smartphone or tablet) and/or the web app Calendar Infomaniak (online service calendar.infomaniak.com) while keeping all data fully synchronized thanks to the mobile app Infomaniak kSync (app for Android smartphone or tablet).

Preamble

• Refer to this other guide if you only want to display an Infomaniak calendar as read-only on Google Agenda (web & mobile app).
  • The reverse is also possible if you only want to display a Google calendar as read-only on the web app Calendar Infomaniak (online service calendar.infomaniak.com).
• The procedure below allows you to edit the calendar events on both sides but only on the mobile version of the Google Agenda app.

Synchronize the Infomaniak calendar and the mobile device

Prerequisites

1. Download the Android mobile app Google Agenda.
2. Download the mobile app Infomaniak kSync (application for smartphone or tablet Android) here:
   
   
    
   • The kSync application is also available on F-droid.
3. Install kSync.

Then:

1. Open kSync on your Android device, a step-by-step assistant will help you configure the application according to your needs.
2. Allow kSync to access the required items on the device, primarily the calendar:
   
3. Allow the app to run in the background for better synchronization (uses more battery).
4. Log in to your Infomaniak user account:
   
5. Activate the calendar to synchronize from the CALDAV tab:
   
   • Learn more about configuring kSync

At this stage, it is the native application of your Android device (Samsung Calendar for example on Samsung-branded devices) that will be synchronized and display the events of your Infomaniak calendar (sometimes you need to activate the account on the application in question):

An event added and/or modified on either interface will be automatically synchronized everywhere:

Enable the calendar on Google Calendar

To find your Infomaniak calendar on Google Agenda and be able to edit its events:

1. Open Google Calendar on your Android device.
2. Press the three horizontal line menu button ☰ at the top left of the interface.
3. Tap on Settings at the bottom of the menu:
   
4. Tap on Manage accounts:
   
5. Activate the account corresponding to your Infomaniak calendar:
   
6. Go back to the previous page and make sure that the Infomaniak calendar appears among the accounts and change the color if necessary:
   
7. That's it, Google Calendar is synchronized with the Infomaniak calendar, an event added and/or modified on either of the interfaces will be automatically synchronized everywhere:
   

To help you identify the most suitable kSuite offer for your needs, refer to this other guide.

It is of course possible to subscribe to a Web Hosting Infomaniak from the same user account and/or the same Organization and to build your website with the tool of your choice such as WordPress or Site Creator.

To help you identify the most suitable hosting offer for your needs, refer to this other guide.

This guide explains how to use the appointment scheduling assistant on a calendar / agenda of the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments) and thus schedule a meeting between several users.

Preamble

• To easily create and set up a new event, refer to this other guide.

Create a new shared event

To start the scheduling assistant:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the chevron ‍ to the right of the new event creation button.
3. Click on Scheduling Assistant:
   

The assistant appears on the right side of the screen while the left side allows you to choose the day of the event.

The principle is to find the best time to schedule a meeting between several users of the Organization.

For this, each person's availability (based on their schedule and the parameters set in the calendar preferences) is displayed in columns:

1. When you create a new event for a team of users:
   1. The meeting title is automatically generated but it can be modified.
   2. The duration of the event (and its placement within the day) can be modified, including on the left side with the mouse cursor.
   3. A room is automatically selected but it can be changed.
   4. Participants can be added up to a maximum of 25:
      

This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Streaming Vidéo Infomaniak.

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application offers several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited persons.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of spectators can follow the event without joining a private call.
  • Allows to reach an unlimited number of spectators.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: spectators are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a more fluid stream focused on the speaker.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Streaming Video share link

Prerequisites

• Streaming a kMeet video stream within a Streaming Video stream is only possible with the kSuite Pro or Enterprise offer.
• You must be a moderator of kMeet to create a live broadcast link, but it is not necessary to have an Infomaniak Streaming Vidéo offer.

Next:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live streaming:
   
4. Click the button to Start:
   
5. Wait for the video stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon on the right to copy the URL corresponding to the live stream; paste the URL into a message for the participants or anyone who needs to watch the live broadcast.
7. An icon displayed on kMeet along with an audible signal indicates the start of the broadcast via Streaming Vidéo:
   

The stream is broadcast continuously for a maximum of 24 hours and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide allows you to quickly discover the essential features of Euria, the artificial intelligence at your disposal within kSuite, mainly on the Web app kDrive Infomaniak (online service kdrive.infomaniak.com) to get started.

Preamble

• Your data is never used to train the AI (queries addressed to Euria are never stored) and the information specific to your files is strictly compartmentalized and highly secure.
• Euria is exclusively hosted in Switzerland, in the sovereign Infomaniak cloud.

Using AI for your files on kDrive

Prerequisites

• Be Administrator or Legal Representative‍ within the Organization that manages the kDrive.
• To activate Euria for all users of your relevant kDrive, follow the assistant that opens when you log in to kDrive.
• You can also activate (or deactivate) Euria by going to the unified settings:
  
• It is then necessary to accept (or revoke) the content search features on documents‍:
  

To access Euria on kDrive:

1. Click here to access the Web app kDrive Infomaniak (online service kdrive.infomaniak.com).
2. Open a PDF document (Euria is also available with other text/code file types: .md, .txt, .json, .php, etc.) or right-click on the file in question:
   
3. Euria will open in a right-side panel; if you close it, Euria remains accessible via the round icon located at the top right:
   

How can Euria help?

Euria helps you to effectively leverage the document you have opened (and only that one); it can notably:

• answer your questions about its content (details, statistics, changes)
• summarize the key points (even simplify them, and even more so if you specify “for a 10-year-old child”…)
• translate it
• provide metadata (size, creation or modification date)
• explain the terms or acronyms that appear in it

For example, if the document is a long annual company report, you can ask for the current size of the Development department, which projects are top priority, or the last modification date of the document…

Create an event for your calendar

With a document mentioning an appointment (medical for example), you can ask Euria to create a piece of code that, once copied and pasted into an appropriate file, will allow you to add an event to your calendar. Example formulation: “Create an event in ics format using the details of this appointment”.

Euria can also extract events from a more complex document:

Euria will explain what it has done (a VCALENDAR code) and what you will need to do (create a new file with the .ics extension containing the code it has generated, and open it on your computer to import it into your usual calendar app or import it into your kSuite calendar):

Create a family tree of characters

With a book stored on your kDrive, you can ask Euria to create a precise and complete genealogical tree to show the links between all the characters. You will thus obtain a list of first and last names with their relationships.

But you can take the experience further by then asking for a “Mermaid” diagram based on this list. You will just need to copy and paste the code provided by Euria into a tool like mermaid.live:

Analyze a survey, write a blog article

Based on a survey or report document, you can ask **Euria** to write a new article in the tone you want and addressed to the desired target. Example: “Based on all this, write a blog post with a catchy title and a text of max 400 words, for a target audience of women aged 30 to 40”.

You can also ask it to identify “what are the biases in this survey” or "which elements would deserve to be deepened or verified". Euria can thus help you adopt a critical stance towards a survey or report, by pointing out potential gaps, exaggerations or biases.

It can also rephrase the conclusions of the survey for different audiences (professionals, teenagers, curious readers…), suggest alternative angles for a derivative article, or generate titles, introductions, or summaries according to the desired level of complexity.

The goal is to extract the maximum editorial value from a single source content, by diversifying the formats, tones, and perspectives.

This guide explains how to mark your chosen emails as "favorite" in the Infomaniak mail service to keep a "track" of these messages and display them separately if you wish.

Monitor one or several messages…

… from the Infomaniak Web Mail app

To add a message as a favorite:

1. Click here to access the Web Mail Infomaniak app (online service mail.infomaniak.com).
2. Click on the ☆… icon
   • … to the left of a message in the message list
   • … at the top right of the message reading window
3. Once tracking is enabled, a dropdown menu in the top right corner allows you to display only a selection of your received messages according to several criteria: All, Read, Unread, Followed, Unfollowed.
   
   
    

… from the Infomaniak Mail mobile app

In the message list:

1. Press and hold your finger on a message.
2. Press the ☆ icon at the bottom of the screen.
3. If necessary, exit the message selection by pressing the Cancel button at the top of the screen:
   
   ‍

While reading a message:

1. Press the ☆ icon at the top right of the message reading window:
   

It is also possible to set up a swipe gesture that would mark the swiped message as a favorite.

This guide helps you get started with kSuite by integrating an existing kDrive into your Organization.

Preamble

• kDrive will be an integral part of the new kSuite.
• The minimum number of users in the chosen kSuite offer will be based on the number of users in the existing kDrive offer.
• The users of kDrive will become kSuite users.
• To help you identify the most suitable kSuite offer for your needs, refer to this other guide.

Evolve my kDrive to kSuite

Prerequisites

• Not to already have a kSuite on the Organization.
• Have a paid kDrive offer and be out of the trial period.
• Be the Legal Representative or Administrator of the Organization.

Create a new kSuite from your existing kDrive:

1. Click here to access the kDrive Infomaniak web app (online service kdrive.infomaniak.com).
2. Click on Manage.
3. Click on Upgrade Offer.
   

You can also do this from…

• … an information banner visible on the homepage of your Manager interface:
  
• ... an information banner visible directly on the online interface of kDrive:
  

You can also integrate your Service Mail if it is currently outside of a kSuite.

The kSuite offer from Infomaniak facilitates the creation and subsequent use of various Infomaniak products (kDrive, Service Mail, kChat...) organized around a domain name.

Migrate to kSuite

If you subscribe to kSuite, you get distinct products from your existing products.

But if you already have a kDrive or a Service Mail, you can upgrade your products to kSuite:

• Refer to this guide to upgrade a kDrive to a kSuite…
• Refer to this guide to upgrade a Service Mail to a kSuite…

To help you identify the most suitable kSuite offer for your needs, refer to this guide.

What about the reverse?

You cannot separate kSuite products into distinct products from the offer.

If you wish to cancel a product among those in your kSuite, you must cancel kSuite in its entirety, having previously saved the information to keep, then reorder the corresponding products to this information.

This guide explains how to print a calendar / agenda from the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).

Print the content of a calendar / agenda

If you use only the print function of your browser with Calendar, you will print the interface and not necessarily the content of the calendar. To print the list of your schedule (regardless of the usual display mode selected):

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the printer icon located at the top right:
   

This guide explains how to add or delete contacts from address books in the Web app Contacts Infomaniak (online service contacts.infomaniak.com).

Add a new contact

To add a new contact card to an address book:

1. Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
2. Click on New contact at the top left.
3. Select the existing address book to which you want to add the contact.
4. Fill in the main information (or additional information using the link in the bottom right corner).
5. Confirm with the Save button:
   

Add from frequently used contacts

You can complete an address book using the frequently used contacts suggested by the app (based on your use of the Web Mail app). The first name/last name/email will be pre-filled if available:

1. Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
2. Click on Suggested Contacts in the left sidebar.
3. Click on the action menu ⋮ to the right of the relevant contact…
4. … or on the action menu ⋮ in the right sidebar.
5. Click on Add to add the contact to an existing address book:
   
6. Complete the contact information if necessary, then click on Save.

To add all suggested contacts at once:

1. Click at the top of the column to select all contacts.
2. Click then on the icon that appears at the top of the table.
3. Select the existing address book to add the contacts to.
4. Click on the button to save all selected contacts:
   

Delete one or more contacts

To remove a contact from your lists:

1. Click here to access the Infomaniak Contacts web app (online service contacts.infomaniak.com).
2. Select the address book from which to delete your contacts.
   • Indeed, displaying all contacts does not allow you to delete a contact:
     
3. Select the contact(s) to delete.
4. The Trash icon appears at the top of the column, allowing you to delete the selected contacts:
   

This guide details the room booking feature (for meetings, sports, classes, etc.) available on the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).

Introduction

• It is possible to create and associate physical meeting rooms with events from Calendar, for example to organize an event in a specific location with equipment and a limited number of seats.
• Each created room displays a dedicated calendar on the app, which can be shared.
• It is possible to book a room (or more) twice (or more).

Set up meeting rooms

Prerequisites

• Creating rooms requires “Administrator” and “Legal Representative” rights.

To create rooms that can be booked by colleagues:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the relevant Organization from the dropdown menu in the left sidebar.
4. Click on Rooms in the left sidebar.
5. Click on the Create a room button:
   
6. Enter the essential information such as the name, the exact location (full address, floor), a color, and the maximum number of people that can be accommodated:
   
7. Add any available equipment in the room and on the floor in question.
8. Click on Save to save the material related to the room:
   
9. Click on Save to create the meeting room.

Actions on the created room

If you have several similar rooms, you can speed up their creation by duplicating the first one:

• Click on the action menu ⋮ to the right of the relevant room in the displayed table:
  

Create an event and associate a room with it

Once the room is created and configured, simply create an event to associate the desired room with it:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the More ‍ button at the top left of the interface to create a New event.
3. Click in the field Search for a room or location to display the available rooms for the time slot (the 3 most recently booked, from most recent to least recent).
4. The available equipment in each room is displayed on the right.
5. Click on Save to publish the event and its room in the calendar:
   
6. You will find all the information about the chosen location and the available equipment on the event page in the calendar:
   

Overall view of rooms and their occupancy

It is possible to have an overall view of each room's calendar to see its occupancy. Indeed, when a room is created, a calendar associated with it is created in the Organization's calendars:

Your dedicated kSuite space (ksuite.infomaniak.com) also displays a real-time view of your room availability, with the possibility to book one in a few clicks, which will save you time in organizing your meetings:

This guide explains how to use the task manager available on the Infomaniak Calendar web app (online service calendar.infomaniak.com).

Managing tasks to be done

To add a task to the task manager:

1. Click here to access the Web app Tasks (online service calendar.infomaniak.com/tasks)…
   • … also accessible by clicking on the Tasks icon in the right sidebar:
     
   • … or on ksuite.infomaniak.com/calendar/tasks:
     

Once the manager is open, you can Create a task at the top left, linked to the calendar specified to the right of the button.

If you add a due date to your task, it will appear on the corresponding calendar:

You can also filter and sort your displayed tasks using the button located at the top right of the manager, next to the cross that allows you to close it:

To synchronize tasks with an Android device, refer to this other guide.

This guide concerns kSuite and the possibility for users to set a status as well as manage the display of presence or absence.

Preamble

• Once set, your custom status is visible to users of the Organization on various pages related to kSuite:
  • Homepage ksuite.infomaniak.com
    
  • Mail
    
  • Agenda
    
  • Contacts
    
  • kDrive
    
  • AI Tools
    
  • Chk
    
  • kPaste
    
  • kMeet
    
• A presence status different from the default status, such as "Do Not Disturb", can affect certain notifications.

Update the kSuite profile status

For this:

1. Click here to access the kSuite interface.
2. Click on the badge with your initials/avatar in the top right corner.
3. Click on Online to choose a different status if necessary (away or do not disturb)…
4. … or click on Set a custom status to enter a custom status or choose one from the suggestions:
   
5. Specify an expiration date if necessary and save:
   

This guide explains how to record and export your contacts from the address books of the Web app Contacts Infomaniak (online service contacts.infomaniak.com).

Preamble

• It is not possible to export an Organization directory.
• The format obtained during the export is the VCard type (.vcf).

Export contacts

To choose the contacts or the address book to export:

1. Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
2. Click on the chevron to expand the Advanced Actions section.
3. Click on Export.
4. Click on the address book to export.
5. Click on the Export button:
   
6. Choose the location on your device where to save the file with your contacts.

This guide explains how to obtain and install an application on a computer from certain Infomaniak interfaces such as kSuite or those that allow you to manage your calendars/agendas or your address books.

Install a progressive web app (PWA)

A Progressive Web App (PWA) is a web-based application that offers an experience similar to that of a mobile app. PWAs are fast and offer many features available on mobile devices. For example, they can work offline and send notifications.

Download the Calendar Infomaniak app (PWA)

1. Click here to access the web app Calendar Infomaniak (online service calendar.infomaniak.com).

2. Click on the specific icon dedicated to PWAs in the browser's address bar:

On some devices, you need to select the “Add to Home Screen” option to be able to “create” the standalone application.

Uninstall the Calendar Infomaniak app

1. Open the previously created application.
2. Click on the action menu ⋮ .

3. Click on Uninstall:

This guide explains how to have multiple domain names linked to an existing kSuite, by adding additional domain names to it.

Prerequisites

• Own the new domain name (if necessary it will need to be created beforehand).
• Familiarize yourself with the instructions in this other guide by applying the instructions corresponding to your situation (this is so that the domain name works when it is attached to your kSuite).

Add a domain to kSuite

Once the new domain name is ready to be used alongside the old one, you need to add it to kSuite:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the Settings icon ‍‍ at the top right.
3. Click on kSuite in the left sidebar.
4. Click on Domains:
   
5. Click the blue button Add a domain alias:
   
6. Click the blue button Add a linked domain:
   

You can also consider a reversal of the additional domain linked to kSuite, with its main domain, in order to change the domain name of your kSuite.

This guide explains how to invite an external user to your Organization on kChat who will be counted as a kSuite user.

Preliminary

• Refer to this other guide to grant access to one or more kChat channels to an external user who can thus interact with your team without being counted as a kSuite user and without having any special rights in the Organization (of which they will not be a part).
• You can also invite a work team in full from kChat.
• Refer to this other guide if you wish to manage the channels to which new members will automatically belong.

Invite to use kSuite

Prerequisites

• Be an administrator of the Organization where kSuite is located with full rights granted for kChat.

Once invited, the user will be able to confirm their membership and access kChat with the limited permissions that you will have granted them:

1. Click here to access the management of kChat on the Infomaniak Manager (need help?).
2. Click on Add a user:
   
3. Click on Create a kSuite user.
4. Click on Next:
   
5. Enter the user's first and last name, and define their role as a simple user:
   
   • Legal representative
     • Legal responsibility for the organization
     • Can manage all products and users
     • Can manage accounting and orders for new products
   • Administrator
     • Can manage all products and users
     • Can manage accounting and orders for new products
   • User‍
     • Can manage the products you authorize‍
     • Can manage accounting if you authorize it‍
6. Do not create an email address for the user and indicate their existing email address to which to send the invitation:
   • You can force this future user to log in with this email address or allow them to specify another email address (especially useful if they already have a user account with Infomaniak under a different login ID).
   • Add the user to your kSuite with the toggle switch.
7. Click on the Invite button:
   

The invitation is pending until the invited user completes their registration (read more below). The Organization's user dashboard clearly indicates this status:

Accept the invitation

To access the Organization holding kChat:

1. The invited user receives the invitation at their email address and clicks on the Accept the invitation button:
   
2. He specifies his contact details as well as the email address/password he wishes to use and completes the registration:
   
3. Once registration is complete, the newly registered user can log in to their Manager and access kChat to which they have been invited.
4. Existing users are automatically notified of the new participant's arrival and can now converse with them; as soon as they are added, the new user receives a welcome message from kChat.bot:
   

Access to kSuite, not access to managing kSuite!

It is important to differentiate the use of the kChat app (within kSuite) and the management of kSuite itself.

In the invitation example above, the new user has been invited to join kChat. They are counted as a kSuite user when an administrator accesses the management of their kSuite users:

However, this new user will not be able to directly manage the kSuite to which he was invited since his role (defined in the first point 5 above) does not authorize him to do so.

This is why this user will not see any active links in the Collaborative Tools → kSuite section of their Infomaniak Manager. They will need to switch to the Infomaniak applications using the menu ‍ at the top right:

Note that if necessary, this user can order their own kSuite with no connection to the kSuite to which they were invited.

This guide explains how to enable or disable dark mode on your operating system (macOS / Windows) since the theme setting "automatic" of Infomaniak tools (animation below) is based on the Dark mode or Light mode setting of the OS:

Managing dark or light mode…

… on macOS

1. Click on System Preferences…
   
2. Click on Appearance and choose the dark mode on the right:
   

… on Windows

1. Open the start menu
2. Click on Settings:
   
3. Click on Personalize then Colors:
   
4. Click on Dark:
   

And on mobile?

The dark theme is enabled on mobile devices for Infomaniak login and account creation pages; it automatically adapts to the mobile system's preferences, thus providing a consistent visual experience between mobile apps and login and account creation pages.

This guide explains how to synchronize eM Client contacts & calendars with contacts & calendars hosted at Infomaniak.

Prerequisites

• Get your synchronization information provided by the synchronization assistant Infomaniak:
  • account address: https://sync.infomaniak.com
  • username: e.g. AB12345
  • application password if double authentication is enabled or ‍that of your Infomaniak user account if you have not enabled 2FA

Synchronize contacts & calendars (eM Client 10 macOS)

To do this:

1. Open eM Client
2. Click on the eM Client Menu
3. Click on Accounts
4. Click on Add an account
5. Click on Calendar
6. Click on CalDAV
7. Click on Next
   
8. Choose a title for the account name (e.g. infomaniak agenda) and complete the procedure

You can start the Contacts part if you wish, but in any case, 1 CalDAV procedure configures CardDAV at the same time, and vice versa.

This guide explains how to start an audio or video conversation between one or more users kChat, with Infomaniak's free ethical videoconferencing solution, kMeet.

Preamble

• The call function in kChat is available on all Web (browser), mobile (iOS / Android) and computer (macOS / Windows) versions.

Create a meeting between kChat users

To be able to discuss in a virtual room with the microphone and webcam of your device, simply press the Call button visible on any kChat conversation, private or public channel, via the application or directly on the browser:

• Call a user directly if you are in a direct discussion with them, or initiate a call to all members of a channel if you start the meeting from the channel.
• Calling a user who is set to "Do Not Disturb" will not trigger a ring or call modal on their end, but they will see the message in the conversation.
• The microphone is enabled by default when the call is accepted, but not the camera.
• View the users of the meeting (who accepted, declined, or missed it) using the avatars in the kChat message.
• Once the call has started, an emoji appears in your kChat status to indicate that you are busy with the conversation.
• A message sent from the video (kMeet) will also be visible in the kChat conversation (and vice versa).
• Indications regarding the start and end of the meeting automatically appear in the relevant kChat conversation thread.

Specifics for calls in channels

• The call will not ring for the recipients, but they will see a message in kChat as well as a notification.
• A warning message will appear if you want to start a call in a channel with more than 7 users.

Refer to this other guide if you are looking for information about kMeet.