This guide explains how to manage a calendar and its events within the mobile app Google Calendar (app for iOS/Android smartphone or tablet) and/or the web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar) while keeping all data fully synchronized thanks to the mobile app Infomaniak kSync (app for Android smartphone or tablet).

Preamble

• Refer to this other guide if you only want to display a read-only Infomaniak calendar on Google Calendar (web & mobile app).
  • The reverse is also possible if you only want to display a read-only Google calendar on the web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).
• The procedure below allows you to edit the calendar events on both sides but only on the mobile version of the Google Calendar app.

Synchronize the Infomaniak calendar and the mobile device

Prerequisites

1. Download the Android mobile app Google Calendar.
2. Download the mobile app Infomaniak kSync (app for Android smartphone or tablet) here:
   
   
    
   • The kSync app is also available on F-droid.
3. Install kSync.

Next:

1. Open kSync on your Android device, a step-by-step assistant will help you configure the app according to your needs.
2. Allow kSync to access the required items on the device, mainly the calendar:
   
3. Allow the app to run in the background for better synchronization (uses more battery).
4. Log in to your Infomaniak user account:
   
5. Activate the calendar to be synchronized from the CALDAV tab:
   
   • Learn more about configuring kSync

At this stage, it is the native app of your Android device (Samsung Calendar for example on Samsung-branded devices) that will be synchronized and display the events of your Infomaniak calendar (sometimes you need to activate the account on the app in question):

An event added and/or modified on one or the other of the interfaces will be automatically synchronized everywhere:

Activate the calendar on Google Calendar

To find your Infomaniak calendar on Google Calendar and be able to edit its events:

1. Open Google Calendar on your Android device.
2. Tap the three horizontal line menu button ☰ at the top left of the interface.
3. Tap Settings at the bottom of the menu:
   
4. Tap Manage accounts:
   
5. Activate the account corresponding to your Infomaniak calendar:
   
6. Go back to the previous page and check that the Infomaniak calendar appears among the accounts and modify the color if necessary:
   
7. That's it, Google Calendar is synchronized with the Infomaniak calendar, an event added and/or modified on one or the other of the interfaces will be automatically synchronized everywhere:
   

This guide explains how to create an additional calendar on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar) and then set it as default.

Preamble

• Setting a default calendar, for example, speeds up the creation of new events as you will no longer need to modify the calendar in which your next event will be recorded each time.
• You can only set calendars that you own directly as default.

Add a new calendar/schedule

To create an additional calendar:

1. Click here to access the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).
2. Click on in the left sidebar.
3. Click on New calendar:
   
4. Enter a name for the calendar.
5. Choose a color.
6. Choose one of your Organizations in which to create the calendar.
7. Click the button to create the calendar:
   

Modify the default calendar

To set one of your calendars as default:

1. Click here to access the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).
2. Click on the Settings icon ‍‍ at the top right.
3. Click on Customization in the left sidebar menu.
4. Click on the default calendar to open the selection menu:
   
5. Choose the desired calendar in the Default Calendar field; it will be placed first in your calendar lists:
   

This guide explains how to use the appointment scheduling assistant on a calendar / agenda of the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar) and thus schedule a meeting between several users.

Preamble

• To create and easily configure a new event, refer to this other guide.

Scheduled programming: scheduling a meeting

To create a new shared event using the scheduling assistant:

1. Click here to access the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).
2. Click on the chevron to the right of the new event creation button.
3. Click on Scheduling assistant:
   

The assistant appears on the right of the screen while the left part allows you to choose the day of the event.

The principle is to find the best time to schedule a meeting between several users of the Organization.

To do this, the availability of each person (based on their schedule and the parameters defined in the calendar preferences) is displayed in columns:

1. When you create a new event for a team of users:
   1. The title of the meeting is automatically generated but can be modified.
   2. The duration of the event (and its positioning within the day) can be modified, including on the left side with the mouse cursor.
   3. An optional room is automatically selected but can be modified.
   4. Participants can be added up to a maximum of 25:
      

This guide explains how to automatically receive in your Mail and/or kChat inbox every morning a summary of your activities scheduled on Calendar Infomaniak.

Preamble

• This feature is disabled by default on all calendars.
• This summary is sent to your email address (the one used to log in to your user account).
• It contains a list of all the day's events with their most important information (possible kMeet link, location, times, etc.).
  • You can even imagine forwarding this daily schedule to your team or assistant so they know the best time to contact you, including by setting up an automatic forwarding rule based on the criteria matching the received email.

Get a schedule automatically and daily

Prerequisites

• Sending a summary to kChat requires having kChat within your Organization.

To start your day by consulting a message in your Infomaniak inbox containing the schedule based on your Infomaniak agenda:

1. Click here to access the unified settings of your Infomaniak Web apps and, more specifically, the settings for the daily reminder of the Calendar app.
2. Check or select the relevant Organization from the dropdown menu on the left sidebar.
   1. If you modify it, return to the settings by clicking on the daily reminder item to access the settings:
      
3. Click the button to Add a daily reminder and configure it:
   

To customize your reminder according to your needs:

1. Select the relevant calendar.
2. Choose the reception mode (Mail, kChat or both).
3. Choose the time you want to receive the reminder (the evening before or early on the same day).
4. Choose whether or not to include recurring events.
5. Choose the days on which the daily reminder will be sent.
6. Confirm your choices at the bottom of the page:
   

Disable the daily reminder

To stop receiving the daily summary by kChat Bot or by mail:

1. Click on the link located at the very bottom of the notification received:
   
2. Click on the reminder to delete:
   
3. Delete the reminder from the edit page:
   

This guide explains how to add an attachment from kDrive to an event in a calendar / agenda on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).

Preamble

• Some software or applications also allow you to add an attachment and in this case, if you synchronize the agenda with that of your solution, the attached file is possible up to the maximum size of 64 KB.

Add a kDrive attachment

When you create a new event on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar), you can add one or more attachments (links to files from kDrive):

Thanks to this link “Insert a kDrive link”, you access kDrive directly from the event creation window Calendar:

You can add:

• a public link (everyone can access it); this will create a public link on the kDrive file
• a restricted link (only people with access can access it)

Whether the event is recurring or not, you can add files that will be shared with those who view the event in the calendar:

The guests of the event who would view the card via a synchronized application, Outlook, Gmail and others, will see the links in the description (as is the case for the possible kMeet link for example if a videoconference is planned for the event).

This guide explains how to display a calendar / agenda with the dates of public holidays from the canton or country of your choice on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).

Preamble

• These suggested calendars can be synchronized with your mobile and desktop devices.
• The birthday calendar (calendar that displays the birthdates of your contacts when the date is entered in their address book entry) is only visible through the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar) and cannot be synchronized with CalDAV tools.
  

Display additional official calendars

To add the public holiday or school holiday calendar:

1. Click here to access the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).
2. Click on the button in the left sidebar.
3. Click on Calendar suggestions:
   
4. Choose from the national public holiday calendars (by canton or country):
   
    
5. You can also add the official calendar of national school holidays:
   

To help you identify the most suitable kSuite offer for your needs, refer to this other guide.

It is of course possible to subscribe to an Infomaniak Web Hosting from the same user account and/or the same Organization and to build your website with the tool of your choice such as WordPress or Site Creator.

To help you identify the most suitable hosting offer for your needs, refer to this other guide.

This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Infomaniak Video Streaming.

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application has several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited people.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of viewers can follow the event without joining a private call.
  • Allows reaching an unlimited number of viewers.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: viewers are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a smoother and more speaker-focused stream.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Video Streaming share link

Prerequisites

• Broadcasting a kMeet video stream within a Video Streaming stream is possible only with the kSuite Pro or Business offer.
• You must be a moderator of kMeet to be able to create a live broadcast link, but it is not necessary to have an Infomaniak Video Streaming offer.

Next:

1. Start kMeet via ksuite.infomaniak.com/kmeet or from one of the applications for computers or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live broadcasting:
   
4. Click the button to Start:
   
5. Wait for the Video Streaming stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon to the right to copy the URL corresponding to the live stream; paste the URL in a message to the participants or to anyone who should attend the live broadcast.
7. A symbol displayed on kMeet as well as an audible signal indicates the start of the broadcast via Video Streaming:
   

The stream is broadcast continuously for a maximum of 24 hours, and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide explains how to mark your chosen emails as "favorite" in the Infomaniak mail service to keep a "track" of these messages and display them separately if you wish.

Monitor one or several messages…

… from the Infomaniak Web Mail app

To add a message as a favorite:

1. Click here to access the Web Mail Infomaniak app (online service mail.infomaniak.com).
2. Click on the ☆… icon
   • … to the left of a message in the message list
   • … at the top right of the message reading window
3. Once tracking is enabled, a dropdown menu in the top right corner allows you to display only a selection of your received messages according to several criteria: All, Read, Unread, Followed, Unfollowed.
   
   
    

… from the Infomaniak Mail mobile app

In the message list:

1. Press and hold your finger on a message.
2. Press the ☆ icon at the bottom of the screen.
3. If necessary, exit the message selection by pressing the Cancel button at the top of the screen:
   
   ‍

While reading a message:

1. Press the ☆ icon at the top right of the message reading window:
   

It is also possible to set up a swipe gesture that would mark the swiped message as a favorite.

This guide helps you get started with kSuite by integrating an existing kDrive into your Organization.

Preamble

• kDrive will be an integral part of the new kSuite.
• The minimum number of users in the chosen kSuite offer will be based on the number of users in the existing kDrive offer.
• The users of kDrive will become kSuite users.
• To help you identify the most suitable kSuite offer for your needs, refer to this other guide.

Evolve my kDrive to kSuite

Prerequisites

• Not to already have a kSuite on the Organization.
• Have a paid kDrive offer and be out of the trial period.
• Be the Legal Representative or Administrator of the Organization.

Create a new kSuite from your existing kDrive:

1. Click here to access the kDrive Infomaniak web app (online service kdrive.infomaniak.com).
2. Click on Manage.
3. Click on Upgrade Offer.
   

You can also do this from…

• … an information banner visible on the homepage of your Manager interface:
  
• ... an information banner visible directly on the online interface of kDrive:
  

You can also integrate your Service Mail if it is currently outside of a kSuite.

This guide details the room booking feature (meeting, sports, classes, etc.) available on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar).

Preamble

• It is possible to create and associate physical meeting rooms with events from Calendar, for example to organize an event in a specific location with limited equipment and seating.
• Each room created displays a dedicated calendar on the app, which can be shared.
• Double (or more) room booking is possible.

Configure meeting rooms

Prerequisites

• Creating rooms requires the “Administrator” and “Legal Representative” rights.

To create rooms accessible for booking by employees:

1. Click here to access the Infomaniak Calendar Web app (online service ksuite.infomaniak.com/calendar).
2. Click on the Settings icon in the top right corner.
3. Check or select the relevant Organization in the dropdown menu of the left sidebar.
4. Click on Rooms in the left sidebar.
5. Click on the Create a room button:
   
6. Provide the essential information such as the name, the exact location (full address, floor), a color, the maximum number of people who can be accommodated:
   
7. Add the equipment possibly available in the room and the floor in question.
8. Click on Save to save the equipment related to the room:
   
9. Click on Save to create the meeting room.

Actions on the created room

If you have several similar rooms, you can speed up their creation by duplicating the first one:

• Click on the action menu ⋮ to the right of the room in question in the table that appears:
  

Create an event by associating a room with it

Once the room is created and configured, simply create an event to associate the desired room with it:

1. Click here to access the Infomaniak Calendar Web app (online service ksuite.infomaniak.com/calendar).
2. Click on the More button at the top left of the interface to create a New event.
3. Click in the Search for a room or location field to display the available rooms during the time slot (the 3 last booked from the most recent to the least recent).
4. The equipment available in each room is displayed on the right.
5. Click on Save to publish the event and its room in the calendar:
   
6. You will find all the information about the chosen location and the equipment available on the event page in the calendar:
   

Overview of rooms and their occupancy

It is possible to have an overview on a calendar of each room to see its occupancy. Indeed, when a room is created, a calendar associated with it is created in the Organization's calendars:

Your dedicated kSuite space (ksuite.infomaniak.com) also displays a view of the availability of your rooms in real time, with the possibility of booking one in a few clicks, which will save you time in organizing your meetings:

The kSuite offer from Infomaniak facilitates the creation and subsequent use of various Infomaniak products (kDrive, Service Mail, kChat...) organized around a domain name.

Migrate to kSuite

If you subscribe to kSuite, you get distinct products from your existing products.

But if you already have a kDrive or a Service Mail, you can upgrade your products to kSuite:

• Refer to this guide to upgrade a kDrive to a kSuite…
• Refer to this guide to upgrade a Service Mail to a kSuite…

To help you identify the most suitable kSuite offer for your needs, refer to this guide.

What about the reverse?

You cannot separate kSuite products into distinct products from the offer.

If you wish to cancel a product among those in your kSuite, you must cancel kSuite in its entirety, having previously saved the information to keep, then reorder the corresponding products to this information.

This guide explains how to have multiple domain names linked to an existing kSuite, by adding additional domain names to it.

Prerequisites

• Own the new domain name (if necessary you will need to create it in advance).
• Be aware of the instructions in this other guide by applying the instructions corresponding to your situation (this is so that the domain name works when it is linked to your kSuite).

Add a domain name to kSuite

Once the new domain name is ready to be used alongside the old one, you need to add it to kSuite:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the Settings icon ‍‍ at the top right.
3. Click on kSuite in the left sidebar menu.
4. Click on Domains:
   
5. Click the blue button Add a domain alias:
   
6. Click the blue button Add a linked domain:
   

You can also consider a reversal of the additional domain name linked to kSuite, with its main domain, in order to change the domain name of your kSuite.

This guide explains how to print a calendar / agenda from the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).

Print the content of a calendar / agenda

If you use only the print function of your browser with Calendar, you will print the interface and not necessarily the content of the calendar. To print the list of your schedule (regardless of the usual display mode selected):

1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
2. Click on the printer icon located at the top right:
   

This guide explains how to add or remove contacts from the address books of the Web app Contacts Infomaniak (online service ksuite.infomaniak.com/contacts).

Add a new contact

To add a new contact card to an address book:

1. Click here to access the Web app Contacts Infomaniak (online service ksuite.infomaniak.com/contacts).
2. Click on New contact at the top left.
3. Choose the existing address book to which to add the contact.
4. Fill in the main information (or additional information via the link at the bottom right).
5. Validate with the Save button:
   

Add from frequently used contacts

You can complete an address book from the frequent contacts suggested by the app (based on your use of the Web Mail app). The name/surname/email will be pre-filled if available:

1. Click here to access the Web app Contacts Infomaniak (online service ksuite.infomaniak.com/contacts).
2. Click on Suggested contacts in the left sidebar menu.
3. Click on the action menu ⋮ to the right of the contact concerned…
4. … or on the action menu ⋮ in the right sidebar.
5. Click on Add to add the contact to an existing address book:
   
6. Complete the contact information if necessary, then click on Save.

To add all suggested contacts at once:

1. Click at the top of the column to select all contacts.
2. Click on the icon that appears at the top of the table.
3. Choose the existing address book to which to add the contacts.
4. Click on the button to save all selected contacts:
   

Delete one or more contacts

To remove a contact from your lists:

1. Click here to access the Web app Contacts Infomaniak (online service ksuite.infomaniak.com/contacts).
2. Select the address book from which to delete your contacts:
   
3. Select the contact(s) to delete.
4. The Trash icon appears at the top of the column, allowing you to delete the selected contacts:
   
   • Note that displaying all contacts does not always allow deletion, especially if some of them are contacts from Organizations for which you are not an administrator.

This guide explains how to use the task manager available on the Web app Calendar Infomaniak (online service ksuite.infomaniak.com/calendar/tasks).

Manage your tasks to be done

To add a task to the task manager:

1. Click here to access the Web app Tasks (online service ksuite.infomaniak.com/calendar/tasks)…
   • … also accessible from your calendar by clicking on the Tasks icon in the right sidebar:
     

Once the manager is open, you can Create a task at the top left, linked to the calendar specified to the right of the button.

If you add a due date to your task, it will appear on the corresponding agenda:

You can also filter and sort your displayed tasks using the button located at the top right of the manager, next to the cross that allows you to close it:

To synchronize tasks with an Android device, refer to this other guide.

This guide explains how to record and export your contacts from the address books of the Web app Contacts Infomaniak (online service contacts.infomaniak.com).

Preamble

• It is not possible to export an Organization directory.
• The format obtained during the export is the VCard type (.vcf).

Export contacts

To choose the contacts or the address book to export:

1. Click here to access the Web app Contacts Infomaniak (online service contacts.infomaniak.com).
2. Click on the chevron to expand the Advanced Actions section.
3. Click on Export.
4. Click on the address book to export.
5. Click on the Export button:
   
6. Choose the location on your device where to save the file with your contacts.

This guide concerns kSuite and the possibility for users to set a status as well as manage the display of presence or absence.

Preamble

• Once defined, your custom status is visible to users of the Organization on various pages related to kSuite:
  • home page ksuite.infomaniak.com
    
  • Mail
    
  • Agenda
    
  • Contacts
    
  • kDrive
    
  • Euria
    
  • Chk
    
  • kPaste
    
  • kMeet
    
• A presence status different from the default status, such as "Do not disturb", can affect certain notifications.

Update the kSuite profile status

To do this:

1. Click here to access the kSuite interface.
2. Click on the badge with your initials/avatar in the top right corner.
3. Click on Online to choose another status if necessary (away or do not disturb)…
4. … or click on Set a custom status to enter a custom status or choose one from the suggestions:
   
5. Indicate an expiration date if necessary and save:
   

This guide explains how to obtain and install an application on a computer from certain Infomaniak interfaces such as kSuite or those that allow you to manage your calendars/agendas or your address books.

Install a progressive web app (PWA)

A Progressive Web App (PWA) is an application designed for the Web and offers an experience similar to that of a mobile application. PWAs are fast and offer many features available on mobile devices. For example, they can work offline and send notifications.

Download the Infomaniak Calendar app (PWA)

1. Click here to access the Infomaniak Calendar Web app (online service ksuite.infomaniak.com/calendar).

2. Click on the icon specific to and dedicated to PWAs in the browser's address bar:

On some devices, you need to choose the “Add to Home Screen” option to be able to “create” the standalone application.

Remove the Infomaniak Calendar app

1. Open the previously created application.
2. Click on the action menu ⋮ .

3. Click on Uninstall:

This guide explains how to invite an external user to your Organization on kChat who will be counted as a kSuite user.

Preamble

• Refer to this other guide to grant access to one or more kChat channels to an external user who can then interact with your team without being counted as a kSuite user and without having any special rights in the Organization (of which they will not be a part).
• You can also invite a work team in full from kChat.
• Refer to this other guide if you wish to manage the channels to which new members will automatically belong.

Invite to use kSuite

Prerequisites

•  Be an administrator of the Organization where kSuite is located with full rights granted for kChat.

Once invited, the user can confirm their membership and will access kChat with the limited permissions you have granted them:

1. Click here to access the management of kChat on the Infomaniak Manager (need help?).
2. Click on Add a user:
   
3. Click on Create a kSuite user.
4. Click on Next:
   
5. Enter the user's first and last name, and define their role as a basic user:
   
   • Legal representative
     • Legal responsibility of the organization
     • Can manage all products and users
     • Can manage accounting and orders for new products
   • Administrator
     • Can manage all products and users
     • Can manage accounting and orders for new products
   • User
     • Can manage the products you authorize
     • Can manage accounting if you authorize it
6. Do not create an email address for the user and indicate their existing email address to which to send the invitation:
   • You can force this future user to log in with this email address or allow them to specify another email address (useful if they already have a user account with Infomaniak with another login identifier).
   • Add the user to your kSuite with the toggle switch.
7. Click on the Invite button:
   

The invitation is pending until the invited user's final registration (read more below). The Organization's user dashboard clearly indicates this status:

Accept the invitation

In order to access the Organization holding kChat:

1. The invited user receives the invitation to their email address and clicks on the Accept the invitation:
   
2. They specify their contact details as well as the email address / password they wish to use and complete the registration:
   
3. Once the registration is complete, the newly registered user can log in to their Manager and access kChat to which they have been invited.
4. Existing users are automatically notified of the arrival of the new participant and can now converse with them; as soon as they are added, the new user receives a message from kChat.bot welcoming them:
   

Access to kSuite, and not access to the management of kSuite!

It is important to differentiate the use of the kChat app (within kSuite) and the management of kSuite itself.

In the invitation example above, the new user has been invited to join kChat, they are counted as a kSuite user when an administrator accesses the management of their kSuite users:

However, this new user will not be able to directly manage the kSuite to which they have been invited since their role (defined in the first point 5 above) does not authorize them to do so.

This is why this user will not see any active link in the Collaborative Tools → kSuite section of their Infomaniak anager. They will need to switch to the Infomaniak applications using the menu ‍ at the top right:

Note that if necessary, this user can order their own kSuite without any link to the kSuite to which they have been invited.