This guide concerns Euria, the sovereign artificial intelligence assistant, a full-fledged kSuite service, also available within a standalone app.

Introduction

• Euria's strength lies in its local infrastructure:
  • Unlike solutions based on foreign public cloud, Infomaniak's AI is hosted exclusively on its own servers in Switzerland.
  • This approach ensures strict compliance with data protection standards and guarantees that no processed information is used to train third-party models or shared outside the host's secure infrastructure.
• The use of AI at Infomaniak is based on a transparent and ethical approach; Euria uses state-of-the-art language models (LLMs) selected for their efficiency and performance, while also being optimized to minimize their energy footprint.
  • Infomaniak is committed to complete transparency regarding the algorithms used, reflecting the company's commitment to technological independence and environmental sustainability.

Discover Euria

To get started with Euria, please refer to this other guide.

Tocreate an AI project with custom instructions and a knowledge base, please refer to this other guide.

Infomaniak services also include Euria

Designed to offer a European alternative to American tech giants, the sovereign artificial intelligence assistant Euria stands out thanks to its deep integration into Infomaniak's productivity ecosystem, while guaranteeing absolute user data confidentiality:

• kChat
  • The Euria AI integrated into kChat helps save time in communications: it can rephrase sentences, generate quick responses, correct spelling, or even adjust the tone of a message. The user retains full control over the suggestions, which are only local to each session.
• Mail Infomaniak
  • Within the Mail application, Euria assists in composing emails. It can generate content from a few keywords, rephrase or structure a message, and adapt to different styles. Nothing is sent automatically, and the user can modify the text at any time.
• Site Creator
  • An AI-powered writing assistant allows Site Creator to quickly generate content suitable for different types of web pages. This service is useful for people launching a website and looking to produce clear, optimized, and relevant text.
• kDrive
  • On kDrive, artificial intelligence is used at two complementary levels to simplify document management. Euria allows you to interact with text files stored in the drive. This module can answer questions about the content of a document, summarize, translate, or extract useful information. It is particularly effective for reading reports, understanding complex texts, or quickly generating an overview of a file.

Usage limitations

Every service incorporating AI follows strict principles to guarantee reliable and responsible use:

• the protection of information is guaranteed by processing all data within infrastructures located exclusively in Switzerland, thereby ensuring complete control over digital sovereignty,
• the results generated are never used to train the models or for advertising purposes,
• and the AI is not intended to replace humans, but to assist them.

To ensure a smooth and secure experience, the use of Euria is subject to certain volume and file size limitations:

• Quota calculation (rolling window): the limits (below) are not reset at midnight but are calculated in real time over a 24-hour window; each message sent "occupies" a space in your quota and is automatically released 24 hours after it is sent.
  • If you send messages throughout the morning until you reach your limit at 11 a.m., your sending rights will gradually become available the next morning as each message reaches its 24-hour age.
• Global message quota: your daily limit is shared; each request sent to Euria is deducted from your global quota, regardless of the project or conversation in which you are interacting.
  • A conversation cannot exceed 254,000 tokens at this time.
• Transcriptions: transcription services are unlimited.
• Number of possible projects / Maximum number of conversations per project:
  • kSuite Free = 2 / 5
  • kSuite Standard = 10 / 50
  • kSuite Business = unlimited / unlimited
  • kSuite Enterprise = unlimited / unlimited
  • my kSuite = 2 / 5
  • my kSuite+ = unlimited / unlimited
• Size limit (in MB) per file for document uploading / image sending (maximum 20 files per conversation):
  • kSuite Free = 100 / 10
  • kSuite Standard = 100 / 10
  • kSuite Business = 100 / 10
  • kSuite Enterprise = 100 / 10
  • my kSuite = 20 / 10
  • my kSuite+ = 20 / 10
• Supported Documents file formats:
  • PDF: PDF
  • Spreadsheets: CSV, XLS, XLSX
  • Word processing: DOC, DOCX
  • Text & Code: JSON, MD, TXT, XML, YAML, YML
  • Presentations: PPT, PPTX
• Supported Audio file formats:
  • AAC, M4A, MP3, OGA, OGG, OPUS, WAV
• Supported Video file formats:
  • MP4
• Supported Image file formats:
  • Local (browser): BMP, JPG, JPEG, PNG, WEBP
  • Extended: TIF, TIFF
• Restriction on the use of Euria; the service is not available in these countries:
  • Afghanistan
  • Saudi Arabia
  • Argentina
  • Armenia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Belize
  • Bhutan
  • Burma (Myanmar)
  • Bolivia
  • Brunei
  • Cambodia
  • China
  • Colombia
  • North Korea
  • Costa Rica
  • United Arab Emirates
  • Ecuador
  • El Salvador
  • Georgia
  • Guatemala
  • Guyana
  • Honduras
  • India
  • Indonesia
  • Iraq
  • Iran
  • Israel
  • Jordan
  • Kazakhstan
  • Kyrgyzstan
  • Kuwait
  • Laos
  • Lebanon
  • Malaysia
  • Maldives
  • Mexico
  • Mongolia
  • Nepal
  • Nicaragua
  • Oman
  • Uzbekistan
  • Pakistan
  • Palestine
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Sri Lanka
  • Suriname
  • Syria
  • Tajikistan
  • Taiwan
  • East Timor
  • Turkmenistan
  • Uruguay
  • Venezuela
  • Yemen

Responsibilities of the parties

Data provided to the AI

• Infomaniak's AI is currently based by default on these models.
  • These include Mistral, Whisper, DeepSeek, Llama, and granite…
• By using a writing assistant, messages and requests addressed to the AI are processed exclusively in Switzerland using Infomaniak's infrastructure.
• No data is processed or shared with any third party.

Data provided by AI

• The language model generates text based on the data it has learned, without consciousness, intentions, or moral responsibility.
• It is crucial that the user is aware that the information generated by the model is not always accurate and should not be considered an unquestionable source of information.
• The user should exercise critical judgment and verify the information provided by the assistant with reliable sources when necessary.
  • For example, if a person uses the model for critical tasks such as medical, legal, or financial advice, they should take extra precautions to confirm the information provided by the model.
• In the event of inappropriate or dangerous use of this assistant, the user taking such actions shall be held responsible.