This guide explains how record and Export a Web app calendar / calendar Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments) in format .ics.

Export Calendar

To export the calendar in format .ics:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on Advanced actions in the left side menu.
3. Click on Export in the left side menu.
4. Select the calendar(s) to export.
5. Click on Export:
   
6. Save the file on your computer.

Be aware of this other guideif you are looking for information about import events on the Infomaniak calendar.

This guide explains how to connect the desktop apps Contacts and Calendar (desktop applications on macOS) with the contacts & calendars hosted at Infomaniak.

Preamble

• Your macOS computer will be automatically configured using .mobileconfig configuration profiles compatible with Apple, unlike a manual configuration.
• Infomaniak contacts & calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform double validation (2FA) during login.
  • In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
  • But don't worry, creating such a password is offered by following the configuration assistant (point 4 below).
• It is possible to delete a configuration profile once installed (scroll to the bottom of this page for explanations).
• The Infomaniak tools are compatible with any application supporting CardDAV/CalDAV.
  • For additional help, contact the support of the software used or a Partner — also discover the role of the host.

Install a configuration profile

For this:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
2. Choose to install the profile on this device.
3. Choose to synchronize the contacts & calendars.
4. Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection of your user account):
   
5. Copy the generated application password (it will be requested during the installation of the Apple profile).
6. Download the Apple profile:
   
7. Open the System Settings of the computer.
8. Click on General in the sidebar, then click on Device Management (for macOS Sequoia 15 version). If you have a lower version or cannot find the profile, refer to the official documentation by changing the system version at the top of the page if necessary:
   
9. Click on +:
   
10. Locate and then open the previously downloaded file:
    
11. Click on Continue:
    
12. Enter the application password twice (contacts + calendars).

If your macOS applications Contacts and Calendar were already open, you need to restart them. You will then see the information added by the synchronization.

Contact Features

Display shared address books

The Sync server applies a restriction to the macOS Contacts application because this application does not support multiple address books for the same account. Synchronization therefore only returns the default address book. You need to use another CardDAV software (e.g., Thunderbird) to access all address books.

Contact list/group/folder

In the macOS Contacts app, you can add contact lists (or groups), but the information about which contacts belong to which list will not be synchronized with contacts.infomaniak.com:

Therefore, if you want to remove these lists, you must press the DEL key on your keyboard after selecting the list to delete (this does not delete the contacts).

On the other hand, a folder (or group) that you can configure on **contacts.infomaniak.com** from the editing of a contact card (see below) is not synchronized with the **Contacts** application on macOS:

Calendar Features

Display shared calendars

By default, only your personal calendars are displayed in the Calendar application. Here is an example of synchronization between multiple calendars from multiple Organizations (to which the user account specified in the macOS application is linked).

Calendar Infomaniak:

macOS:

To display calendars shared by another user:

1. Open the Calendar application.
2. Open the Calendar menu.
3. Click on Preferences.
4. Go to the Accounts tab.
5. Go to the Delegation tab:
   
6. Check the shared calendars to display.

Delete a CardDAV or CalDAV account

Refer to the chapter "Stop using an account" by changing the system version at the top of the page* if necessary.

Delete an Apple profile

Refer to the official documentation by changing the system version at the top of the page* if necessary.

*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces significant changes with each new system version, for example, a path on iOS 15:

becomes this on iOS 16:

This guide explains what the "External" email label means, which appears on the Web app Mail (online service at mail.infomaniak.com) and the mobile app Infomaniak Mail (application for iOS/Android smartphone or tablet) when reading certain messages:

 

External email notice

The "External" label appears in the following cases:

• The sender's domain name (or alias) does not match that of the email address configured in Mail.
• The sender is not part of the contacts (including suggested contacts).
• The email comes from an address hosted outside the Organization.

It will display as unknown" instead of “ externalwith some free offers like my kSuite.

Enable or disable the mention

You can activate or deactivate the mention, the effect is immediate for incoming emails and in the case of a response to an external email. To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Global Configuration in the left sidebar
4. Click on the Security tab.
5. Turn the toggle switch on or off:
   

This guide explains how to connect the mobile apps Contacts and Calendar iOS (iPhone, iPad, etc.) with the contacts & calendars hosted at Infomaniak.

Preamble

• Your iOS device will be automatically configured using configuration profiles .mobileconfig compatible with Apple, unlike a manual configuration.
• The Contacts & Calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform two-factor authentication (2FA) during login.
  • In this case, an application password is required to establish synchronization between your device and the Infomaniak tools.
  • But don't worry, creating such a password is offered by following the configuration assistant (point 4 below).
• It is possible to delete a configuration profile once installed (scroll to the bottom of this page for explanations).
• The tools are compatible with any application supporting CardDAV/CalDAV.
  • For additional help, contact the support of the software used or a Partner — also discover the role of the host.

Install a configuration profile

For this:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
2. Choose to install the profile on this device:
   
3. Choose to synchronize the contacts & calendars:
   
4. Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection of your user account):
   
5. Copy the generated application password (it will be requested during the installation of the Apple profile).
6. Download the Apple profile:
   
7. Allow the download on the device:
   
8. Open the settings of the iOS device:
   
9. Tap on the recently downloaded profile:
   
10. Press Install:
    
11. Unlock your iOS device:
    
12. Press Install:
    
13. Enter (or paste) the application password twice consecutively (contacts + calendars).
14. Tap on Finish:
    

If your iOS **Contacts** and **Calendar** applications were already open, you need to restart them. You will then see the information added by the synchronization.

Contact Features

If you add new contacts from the iPhone after a synchronization, they will be added locally, in the iPhone's address book ("On My iPhone") instead of going to the synchronized address book. You must change this default setting in your application's settings.

Unfortunately, you cannot retrieve information about contact groups. Indeed, iOS does not really use folders or groups. Apple tags/marks each contact with one or more categories, but this is not a group membership.

Calendar specifics

By default, only your personal calendar is displayed in the Calendar application. To display calendars shared by another user:

1. Open the Calendar app.
2. Tap Calendar at the bottom of the screen.
3. Check the shared calendars to display.

Also, refer to Apple's documentation on this topic.

To manage notifications regarding activated or deactivated calendars, click on the ⓘ on the right:

Delete an Apple profile

Refer to the official documentation by changing the system version at the top of the page* if necessary.

 

*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces significant changes with each new system version, for example, a path on iOS 15:

becomes this on iOS 16:

This guide explains how to synchronize tasks with kSync, the Infomaniak mobile app used to link your calendars & contacts stored on mail.infomaniak.com and data on your Android devices.

Prerequisites

• Install and download the free app jtx Board.

Synchronize Tasks

In order to synchronize the data between the tasks of Calendar Infomaniak and your Android devices, jtx Board will use kSync sync at regular intervals the tasks based on one or more Infomaniak calendars.

1. Here is a task present on Infomaniak:
   
2. After syncing it appears on jtx Board:
   
3. Example of validation of the task when it is executed and then adding a second task from the application:
   
4. Result on Infomaniak:
   

To go further it may be necessary to purchase the Pro version of the jtx Board app.

Recommended settings

It is recommended to improve the readability of your tasks in the application to disable these 2 settings in the settings of the jtx Board application:

then delete "local" from the list of locations in order to keep only the ability to register in your synchronised account(s).

This guide explains how to define by default a calendar/agenda rather than another on the web app Calendar Infomaniak (online service) calendar.infomaniak.com).

Preamble

• Setting a default calendar allows e.g. d accelerate the creation of new events because you will no longer need to change the calendar in which your next event will be recorded.
• You cannot set by default that the calendars belonging to you directly.

Change the default calendar

To set one of your default calendars:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the icon Parameters ‍‍ Top right.
3. Click on Customization in the left side menu.
4. Choose the desired calendar in the field Default Calendar:
   

This guide explains how to add an attachment from kDrive to an event from a calendar / calendar on the web app Calendar Infomaniak (online service) calendar.infomaniak.com).

Preamble

• Some software or applications also allow to add an attachment and in this case, if you synchronize the calendar with that of your solution, the attached file is possible up to size maximum of 64 kb.

Add attachment kDrive

When you Create a new event on the web app Calendar Infomaniak (online service) calendar.infomaniak.com), you can add one or more attachments (links to kDrive files):

Thanks to this link, you can access kDrive directly from the Calendar event creation window:

You can add:

• a link public (everyone can access it); this will create a public link to the kDrive file
• a link Restricted (only those with access to it)

Whether the event is recurring or not, you can add files that will be shared with those who view the event in the calendar:
‍

Those invited to the event who would view the file via a synchronised application, Outlook, Gmail and others, will see the links in the description (as is the case for the possible link kMeet e.g. if a video conferencing is planned for the event).

This guide explains how to display a calendar / calendar with the dates of the canton's holidays or country of your choice on the web app Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments).

Preamble

• These suggested calendars may be: synchronised with your mobile devices and desktop.
• The calendar of anniversaries (calendar that displays the anniversary dates of your contacts when the date is indicated on their address book card) is only visible through calendar.infomaniak.com and cannot be synchronized with CalDAV tools.
  

Show additional official calendars

To add the calendar of holidays or school holidays:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the button ‍ in the left side menu.
3. Click on Suggestion of calendars:
   
4. Choose from the calendars of national holidays (by canton or country):
   
    
5. You can also add the official calendar of national school holidays:
   

The kSuite offer does not include a web hosting service offered by Infomaniak. 

It is of course possible to subscribe to a Web Hosting from the same user account and/or the same organization and build your website with the tool of your choice such as WordPress or Site Creator.

This guide explains how to manage a calendar and its events within the mobile app Google Agenda (app for iOS/Android smartphone or tablet) and/or the web app Calendar Infomaniak (online service calendar.infomaniak.com) while keeping all data fully synchronized thanks to the mobile app Infomaniak kSync (app for Android smartphone or tablet).

Preamble

• Refer to this other guide if you only want to display an Infomaniak calendar as read-only on Google Agenda (web & mobile app).
  • The reverse is also possible if you only want to display a Google calendar as read-only on the web app Calendar Infomaniak (online service calendar.infomaniak.com).
• The procedure below allows you to edit the calendar events on both sides but only on the mobile version of the Google Agenda app.

Synchronize the Infomaniak calendar and the mobile device

Prerequisites

1. Download the Android mobile app Google Agenda.
2. Download the mobile app Infomaniak kSync (application for smartphone or tablet Android) from the Google Play Store.
   • The kSync application is also available on F-droid.
3. Install kSync.

Then:

1. Open kSync on your Android device, a step-by-step assistant will help you configure the application according to your needs.
2. Allow kSync to access the required elements on the device, primarily the calendar:
   
3. Allow the app to run in the background for better synchronization (uses more battery).
4. Log in to your Infomaniak user account:
   
5. Activate the calendar to synchronize from the CALDAV tab:
   
   • Learn more about configuring kSync

At this point, it is the native application of your Android device (Samsung Calendar for example on Samsung-branded devices) that will be synchronized and display the events of your Infomaniak calendar (sometimes you need to activate the account on the application in question):

An event added and/or modified on either of the interfaces will be automatically synchronized everywhere:

Enable the calendar on Google Calendar

To find your Infomaniak calendar on Google Agenda and be able to edit its events:

1. Open Google Calendar on your Android device.
2. Press the three horizontal line menu button ☰ at the top left of the interface.
3. Tap on Settings at the bottom of the menu:
   
4. Tap on Manage accounts:
   
5. Enable the account corresponding to your Infomaniak calendar:
   
6. Go back to the previous page and make sure that the Infomaniak calendar appears among the accounts and change the color if necessary:
   
7. That's it, Google Agenda is synchronized with the Infomaniak calendar, any event added and/or modified on either of the interfaces will be automatically synchronized everywhere: