This guide explains how to add a completely external user to kChat.

Preamble

• If you are the administrator of the Organization on which my kSuite (and therefore kChat) is located with full rights granted for kChat, you can invite a completely external user to your Organization who will not be counted as a user.
• The latter will, however, be invited to create an Infomaniak account if they do not already have one.
• To add a kChat user and give them more rights, refer to this other guide.

Invite a user to chat in a private channel

To send an invitation by email from kChat:

1. Click here to access the kChat Web app (online service ksuite.infomaniak.com/kchat) or open the kChat desktop app (desktop application on macOS / Windows / Linux).
2. Click the button to Invite members:
   
3. Click the link to invite a new user:
   
4. Specify the email address(es) of the person(s) to invite.
5. Specify the channel(s) to which these people will have access.
6. Click the blue button to send the invitation:
   
7. The invited person receives an email with a link leading to the kChat interface and the channel shared with them:
   
8. Obviously, there is a registration phase if the user does not yet have an Infomaniak account and during this time, the invited user is indeed listed on the kChat channel in question:
   
   • Note that it will not be listed as pending within my kSuite or elsewhere as it is a restricted and external user; and as long as it has not completed its registration, the quota remains at 0/100 external users:
     
9. Once registration is complete, the user can access kChat:
   
   • From the administrator account, once the external user's registration is complete, you get the mention of 1 external user on your my kSuite dashboard:
     
   • And you have the indication on kChat that the user is accessing your private channel:
     

Permissions of the invited user

Guests can…

• … pin messages to channels
• … use "slash commands" (except for restricted commands such as inviting members, renaming channels, modifying headers, etc.)
• … add a channel to favorites
• … mute a channel
• … update their profile
• … use authentication methods different from those of other users
• … use the kChat app: the guest can open the app (Web, mobile, or desktop) whether they are already a member of a kChat or not; this operating principle is different with my kSuite+, for example.

Guests cannot…

• … discover public channels
• … join open teams
• … create direct messages or group messages with members who are not part of the same channel
• … invite people