1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manage the Organization Directory
This guide details the management of the Organization Directory, that is, a “special” address book present in the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).
Preamble
- The Organization Directory is "automatically created" by the different users who make up one of the Organizations to which your user is attached.
- This address book is automatically synchronized with all internal users of your Organization.
- It is not possible to export it.
Access the directory
If your login matches and belongs to multiple Organizations, you can access the different directories of your Organizations:
- Click here to access the Infomaniak Web app Contacts (online service ksuite.infomaniak.com/contacts).
- Click on the chevron ‍ to the left of the name of the Organization concerned.
- Click on Directory of {Organization name}:
- The Organization's contacts are displayed on the right.
Modify the details of a directory contact
You can do a lot of things (copy, export the card, view email exchanges, add to favorites, etc.) by clicking on the card of a contact in the Organization Directory address book, but you will not be able to modify the details on behalf of the person concerned:
To modify the main information, the person concerned (the one for whom a change must be made) must log in to their profile and modify it:
A. First and last name
To modify the first and last name visible in the directory, the user concerned (here user2@example-domain.ch
) must log in to their account and modify their details:
B. Email address
To modify the email address visible in the directory, the user concerned (here user2@example-domain.ch
) must log in to their account and modify their details:
C. Phone number
To modify the phone number visible in the directory, the user concerned (here user2@example-domain.ch
) must log in to their account and modify their details: