This guide explains how to collect and retrieve customer information when they order tickets through the ticketing system.

Set up a contact form

To collect information from customers:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system related to the event.
3. Click on Settings in the left sidebar.
4. Click on Customer Registration in the left sidebar.
5. Enable the information to request from customers and choose the visibility:
   • Visible and mandatory
   • Visible, but optional
   • Invisible (do not ask)
     
     

Add additional fields

It is possible to add additional information to this form:

1. Click on the Add button.
2. Give a name to the field and choose the type of field.
3. Depending on the field type, complete with the options from the dropdown menus or checkboxes: