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Understand the role and rights of users in an Organization
This guide details the various roles, rights, permissions, and privileges that users can obtain within an Infomaniak Organization.
Administrative contact roles and preferences
You can define the permissions (for example, access rights to products) and administrative contact preferences when adding a user or afterwards.
Defining the roles of a new user
When you add a new user to an Organization, you must define their role and set their administrative preferences:
A & B in detail
| Role (A) | Scope of his/her possibilities within the Organization | Contact preferences (B) |
|---|---|---|
| Legal Representative | All rights + legal responsibility (if you are considering a replacement of your legal representative role) | With/without SMS/emails for invoice reminders if he is not the sole legal representative |
| Administrator | All rights | With/without SMS/emails for invoice reminders |
| Collaborator | Limited rights | With/without SMS/email billing reminders + with/without invoicing rights |
In detail
Decide whether you want to “allow the receipt (email / SMS) of billing reminders” which means all communications such as for example:
- New invoice
- Payment made to the account
- Receipt of a payment
- Order cancelled
- Automatic renewal scheduled
- Renewal completed
- PayPal transfer in your favor
- etc.
C in detail
Decide whether you want to “allow the reception (email) of product-related events” i.e. notifications such as:
- Activation of services related to an order
- Warnings related to storage space saturation
- Termination of a product
- Blocking or reactivating a product
- New user
- Free period soon expiring
- etc.
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