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Understand the role and rights of users in an Organization
This guide details the various roles, rights, permissions, and privileges that users can obtain within an Infomaniak Organization.
Roles and administrative contact preferences
You can define the permissions (access rights to products for example) as well as the administrative contact preferences when adding a user or later.
Define the roles of a new user
When you add a new user to an Organization, you must define their role and set their administrative preferences:
A & B in detail
| Role (A) | Scope of their possibilities within the Organization | Contact preferences (B) |
|---|---|---|
| Legal representative | All rights + legal responsibility (if you are considering a replacement for your role as legal representative) | With/without SMS/emails for billing reminders if they are not the sole legal representative |
| Administrator | All rights | With/without SMS/emails for billing reminders |
| Collaborator | Limited rights | With/without SMS/email billing reminders + with/without billing rights |
B in detail
Decide whether you want to “allow the receipt (email / SMS) of billing reminders” so all communications such as for example:
- New invoice
- Payment made to the account
- Receipt of a payment
- Order cancelled
- Automatic renewal scheduled
- Renewal completed
- PayPal transfer in your favor
- etc.
C in detail
Decide whether you want to “allow the receipt (email) of product-related events” so notifications such as for example:
- Activation of services related to an order
- Storage space saturation warnings
- Product cancellation
- Product blocking or reactivation
- New user
- Free trial period about to expire
- etc.
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