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Manually pay/renew a product
This guide explains how to manually pay your Infomaniak invoices and which payment methods are accepted. Would you like to automatically renew certain products?
If invoices are not paid within the specified deadlines, the services concerned will be blocked and then terminated at a later time. In case of any issues, it is important to react quickly.
How to pay or renew a product?
To renew a product before or at its due date:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on Accounting in the left sidebar
- Click on Due
- Click on the date filter (next 2 months) to Show All
- Select the invoices to pay
- Click on the Pay my selection
button - Choose a payment method and complete the procedure (choose IBAN to get a Pro Forma invoice before payment)
How to pay a pending order?
To settle your order:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on Accounting in the left sidebar
- Click on Orders
- Click on the order to pay
- Click on Pay the order
- Choose a payment method and complete the procedure
Accepted payment methods
To pay for a new order, renewal, or change of plan, you can use:
- Visa, MasterCard, Carte Bleue credit cards
- PostFinance card (if the currency is in CHF)
- IBAN transfer (any bank fees are at your expense)
- PayPal
- Prepaid account (you can use the available balance and pay the rest of an invoice by another payment method)
To top up a prepaid account, you can use:
- Visa, MasterCard, Carte Bleue credit cards
- PostFinance card (if the currency is in CHF)
- IBAN transfer (any bank fees are at your expense)
Generate or print a PDF invoice
Read this guide about invoices.
Link to this FAQ: