Manually pay/renew a product

This guide explains how to manually pay your Infomaniak invoices and which payment methods are accepted. Would you like to automatically renew certain products?

How to pay or renew a product?

To renew a product before or at its due date:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on Accounting in the left sidebar
3. Click on Due
4. Click on the date filter (next 2 months) to Show All
   
   
   
5. Select the invoices to pay
6. Click on the Pay my selection
   
   button
7. Choose a payment method and complete the procedure (choose IBAN to get a Pro Forma invoice before payment)

How to pay a pending order?

To settle your order:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on Accounting in the left sidebar
3. Click on Orders
4. Click on the order to pay
5. Click on Pay the order
6. Choose a payment method and complete the procedure

Accepted payment methods

To pay for a new order, renewal, or change of plan, you can use:

• Visa, MasterCard, Carte Bleue credit cards
• PostFinance card (if the currency is in CHF)
• IBAN transfer (any bank fees are at your expense)
• PayPal
• Prepaid account (you can use the available balance and pay the rest of an invoice by another payment method)

To top up a prepaid account, you can use:

• Visa, MasterCard, Carte Bleue credit cards
• PostFinance card (if the currency is in CHF)
• IBAN transfer (any bank fees are at your expense)

Generate or print a PDF invoice

Read this guide about invoices.