Manage a mail user's rights

This guide explains how to manage and modify permissions (assigning an additional password, setting up an alias, etc. see below for the full list) for an Infomaniak user, so that they can manage more or fewer configuration items on the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).

Preamble

The email address is first created within a Mail Service and can then be used within one or more Infomaniak Mail interfaces by one or more users.
The creator (or manager) of the address may want to limit the possible actions for one or the other of the users who will use the email address.
This fine-grained permission management can be done when creating an address or afterwards, and you can also define what the default rights should be for any new address created (read Global Configuration below).

List of mail user permissions

Type / Icon	Description of the permission granted to the user
Configure a device	Manage devices (create a dedicated password)
Manage responders	Create an out-of-office message (automatic reply)
Manage signatures	Add signatures and manage reply email addresses
Manage redirections	Redirect emails to one or more other addresses
Manage aliases	Create variants of your email address (by modifying what is before the @)
Manage action history	Access logs of the email address
Manage restorations	Access backups and restorations
Manage filters	Access SPAM filters and others
Manage rules	Automatically sort and classify incoming emails
Manage folders	Customize IMAP folders
Manage security	Manage blocked and approved addresses

Manage permissions granted to a user

Attention: the password to access your Infomaniak account may be required to modify permissions.

… from the Mail Service

Click here to access the management of your product on the Infomaniak Manager (need help?).
Click directly on the name assigned to the product concerned.
Click on the email address concerned in the table that appears.
There are several ways to modify the permissions of an email address:
- When adding a user to an email address:
- Once the user has been added:
  1. Click on the action menu ⋮ located to the right of the user's name of the email address.
  2. Select ✎ Modify rights:
  3. Or click directly on the icons visible in the table:

… from the Manager (user management)

Click here to access user management on the Infomaniak Manager (need help?).
Click on the user concerned in the table that appears.
Expand the collaborative tools section by clicking on the chevron ‍.
Expand the section of email addresses accessed by the user by clicking on the chevron ‍.
Click on the action menu ⋮ located to the right of the email address concerned.
Select Modify rights:
Or click directly on the icons visible in the table:

… from the Web Mail app

Click here to access the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail).
If necessary, click on the chevron ‍ to the right of the email address currently visible on the Infomaniak Web Mail app.
Click on the action menu ⋮ to the right of the email address you wish to configure.
Click on Email address settings:
Click on the action menu ⋮ located to the right of the user's name of the email address.
Select ✎ Edit rights:
Or click directly on the icons visible in the table:

Result for the user

The user who has permissions removed will no longer see certain corresponding menus in their email address settings:

For some features, even if the menu is still accessible, it's the buttons that will be inoperative or grayed out:

Global configuration

Set default parameters

To set the default rights that will be automatically selected when the “global configuration” is applied by the administrator:

Click here to access the management of your product on the Infomaniak Manager (need help?).
Click directly on the name assigned to the product concerned.
Click on Global configuration in the left sidebar:
Then click on Filters and permissions.
At the bottom, enable or disable the rights to be granted during future email address creations:

Global configuration when creating an email address

If a new email address is created for one or more third-party users, the permissions defined in the Global configuration are automatically pre-selected during the assistant step:

It is of course possible to modify the different permissions of the different users on a case-by-case basis.

Apply the global configuration to existing addresses

To apply this global configuration to the existing email addresses of a Mail Service (which will then apply to all users concerned, listed in the Users column):

Click here to access the management of your product on the Infomaniak Manager (need help?).
Click directly on the name assigned to the product concerned.
Select the email addresses concerned by checking the boxes to the left of the line.
Click on Apply the global configuration at the bottom of the screen (by first clicking on the action menu ⋮ if necessary):

Apply the global configuration when managing the permissions granted to a user

To apply this global configuration when you edit the rights of a user on an email address (refer to the chapter “Managing permissions granted to a user” at the top of this guide), click on the button dedicated to this use:

Link to this FAQ:

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