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Getting Started Guide: Ticketing your online ticketing solution
Thank you for choosing the Infomaniak ticketing service, which allows you to manage every aspect of your online ticketing: event management, online ticketing, ticket control, and tracking of your sales and customers. These guides allow you to quickly use the essential functions.
Setting up and managing ticketing
- Set up your ticketing
- Create and manage an event
- Create events with multiple shows
- Assign a seating plan to an event
- How to use passes
- Manage promotional offers
- Create gift vouchers
- Manage payment methods
- Create registration forms for customers
Online ticketing, marketing
- Pre-publication checklist
- Manage online ticket shops
- Automatic email sending 2 days before the event
- List an event on theprogramme.ch
- Connecting the ticketing system to Zapier
- Ticketing API
Advanced event and pass management
Ticket sales and control
Direct sales and reseller sales
- Direct sale from the ticket office
- Grant access to resellers who can sell directly from the ticket booth
- Import tickets from third-party resellers
Sales and control equipment
- Order rental equipment for on-site sales and access control
- Ticket formats available for on-site sales
- Setting up and using sales packs: show and cinema tickets
- User guide for Badge printers
- Set up ticket control tools
- Manage profiles
Customer support requests
- The client cannot pay with their credit card: checks to be performed
- Exchange tickets at the counter
- Enable ticket exchange at the ticket office for visitors
- Customer refunds
- Cancellation insurance
- Cancel orders or tickets
Tracking sales and customers
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