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Getting Started Guide: Ticketing your online ticketing solution
Thank you for choosing Infomaniak's ticketing service, which allows you to manage your entire online ticketing: event creation, online posting, ticket control, sales tracking, and customer management. These guides help you quickly use the essential features.
Setup and management of ticketing
- Create a ticketing system
- Configure an event
- Manage multi-performance events
- Associate a seating plan
- Use access passes
- Configure promotions
- Issue gift certificates
- Define payment methods
- Create customer forms
Online posting and marketing
- Online posting checklist
- Manage online stores
- Configure pre-event automatic emails
- Referencing on leprogramme.ch
- Connect ticketing to Zapier
- Use the ticketing API
Advanced event management
Ticket sales and control
Direct and reseller sales
Sales and control equipment
- Order rental equipment
- Available ticket formats
- Use sales packs
- Guide to using Badge printers
- Configure control tools
- Manage user profiles
Support and customer request management
- Checks in case of payment card error
- Exchange tickets at the box office
- Activate online exchange for visitors
- Process a refund
- Offer cancellation insurance
- Cancel an order or tickets
Track sales and customers
Why ticket-net.ch?
If the mention ticket-net.ch appears on your bank statements, it simply corresponds to the purchase of a concert, show, or other cultural event ticket. It identifies the ticketing service used for the transaction. Many organizers/partners rely on the Infomaniak Ticketing / Infomaniak Events solution, which is why this reference may appear when your card or bank account is debited.
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