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Getting Started Guide: Ticketing your online ticketing solution
Thank you for choosing the Infomaniak ticketing service, which allows you to manage all of your online ticketing: event creation, online publication, ticket control, sales tracking, and customer management. These guides help you quickly use the essential features.
Setting up and managing ticketing
- Create a ticketing system
- Configure an event
- Manage events with multiple performances
- Associate a seating plan
- Use access passes
- Configure promotions
- Issue gift vouchers
- Define payment methods
- Create customer forms
Online publication and marketing
- Online publication checklist
- Manage online stores
- Configure automatic emails before the event
- Referencing on leprogramme.ch
- Connect the ticketing system to Zapier
- Use the ticketing API
Advanced event management
Ticket sales and control
Direct and reseller sales
Sales and control materials
- Order rental materials
- Available ticket formats
- Use sales packs
- Badge printer user guide
- Configure control tools
- Manage user profiles
Support and customer request management
- Checks during payment card errors
- Exchange tickets at the box office
- Activate online exchange for visitors
- Process a refund
- Offer cancellation insurance
- Cancel an order or tickets
Track sales and customers
Why ticket-net.ch?
If the ticket-net.ch entry appears on your bank statements, it simply corresponds to the purchase of a concert, show, or other cultural event ticket. It identifies the ticket office used for the transaction. Many organizers/partners rely on the Infomaniak Ticketing / Infomaniak Events solution, which explains why this reference may appear when your card or bank account is debited.
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