Enable the anti-spam and / or advertising filter

Thank you for choosing Infomaniak to manage the sending and reception of your emails! This guide explains how to enable the anti-spam and / or advertising filtering for an email address managed by Infomaniak.

Enabled the filter via Email Service

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to Email Service
3. Click on the Email Service/domain name concerned
4. On the Email Service dashboard, click on the email address concerned
5. Click on the Filters and rules tab or on Filters and rules
   
   via the left-hand side menu
6. The Infomaniak spam filter is enabled by default, click on the / icon to enable or disable these filters

Enable the filter via Mail

1. Open Mail (mail.infomaniak.com)
2. Click on the at the top right
3. Select the Email address menu
4. In Actions on my address, click on the Security icon
5. Enable the spam and/or advertising filter

If you don't have access...

• Check that you have a valid access to Mail with which the email address is associated
• Do you have the permission to manage this setting? If you were invited to Mail to manage your email address, the Email Service administrator may have withdrawn this right when sending the invitation (find out more (click here)

Enhance the effectiveness of the anti-spam filter

1. Open Mail (mail.infomaniak.com)
2. If necessary, link an email address to Mail
3. Open the unwanted message
4. Click on the Spam
   button

Customise the filter

You can refine the filtering process using the Filters tool or the block/authorise lists.