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Resolve an incoming spam issue
This guide explains how…
- … to enable filtering of incoming mail
- … to automatically sort advertising messages
- … to report certain fraudulent messages
… in order to reduce unwanted or too many messages on an email address managed by Infomaniak.
Solutions to exclude, sort, filter incoming emails
Automatic filtering methods
- Refer to this guide to use the <Spam> folder by activating the spam filter (it is possible to deactivate it).
- Refer to this other guide to use the <Promotions> and <Social Networks> folders by activating the advertising & social networks filter.
Manual methods
- Refer to this guide to report an incoming message not detected as spam (advertising / unsolicited contact).
- Refer to this guide to report an incoming message not detected as phishing (fraud / misleading fake email).
- Refer to this guide to block or allow specific email addresses or even entire domains.
- Refer to this guide to define your own sorting and classification filters ("Sieve language") for incoming mail…
- … which will allow you, among other things, to filter messages addressed to a temporary alias that you can create to protect yourself when registering on the Internet, for example.
If you are facing a wave of spam or unusual messages, refer to this other guide to perform some checks.
If your own sends are often wrongly classified as spam, refer to this other guide to perform some checks.
To sort and clean up a mailbox that has been invaded by messages, refer to this other guide.
Link to this FAQ: