Error: "The web host domain.xyz does not exist"

If you get the error message The web host does not exist when visiting your website address, it is very possible that your domain name is pointing to the wrong IP address. Check your domain name's DNS zone and particularly its A records and correct them if necessary, indicating your hosting's IP address there,

The simplest way to be able to realign your website is to use our Diagnostic DNS tool to correct the directing automatically (help) by firstly regrouping products in the same client account where necessary (help).