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This guide explains how to import external data (files, folders, etc.) into your kDrive using the WebDAV protocol.
Importing External Data via WebDAV
To access the import tool, where the data needs to be imported:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon at the top right of the interface (or navigate through the left side menu, for example)
- Choose kDrive (Collaborative Tools universe)
- Click on the name of the relevant object in the displayed table
- Click on the icon at the top right of the interface
- Click on the KDRIVE tab
- Click on Import External Data:
- Click the blue Start button
- Click on WebDAV
- Fill in the requested information based on the source (especially the WebDAV address you have - obtained from the source)
- Choose the destination kDrive and the desired location to receive the imported data
- Click on Start
Example: Copying data from an external kDrive to the organization
To import a kDrive that is outside your organization where your destination kDrive is located, enter the following information at point 10 above (your credentials will only be used to import your data; they will be immediately deleted at the end of the process):
- User: Infomaniak user account email address
- Password: Infomaniak user account password
- if two-step validation is not activated, use your Infomaniak account password
- if two-step validation is activated, generate an application password here: https://manager.infomaniak.com/v3/profile/application-password
- Entry Point: direct access to the kDrive (read the prerequisites (click here) regarding the login URL)
It is entirely possible to choose a subfolder as the source folder by combining the kDrive ID and the desired folder, for example, https://IDkDrive.connect.kdrive.infomaniak.com/My/Subfolder or https://IDkDrive.connect.kdrive.infomaniak.com/MykDrive/My/Subfolder .
This guide provides instructions for connecting to kDrive via WebDAV if, for example, you want to:
- use the WebDAV application of your choice instead of the official kDrive application
- use kDrive as a synchronization base for a tool that allows this via WebDAV (e.g., Joplin)
- access kDrive from the file manager of your operating system
This access option is only available for paid versions of kDrive.
kDrive ID
To find out your kDrive identifier (IDkDrive):
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
- Choose kDrive (universe Collaborative Tools)
- Click on the name of the relevant object in the displayed table
- The kDrive tree structure will appear in the left side menu
- The address displayed at the top in your browser contains a number: kdrive.infomaniak.com/app/drive/123456
This number (in the example 123456) is your kDrive identifier (IDkDrive).
So, you'll need to write https://IDkDrive.connect.kdrive.infomaniak.com every time it's necessary (https://123456.connect.kdrive.infomaniak.com
, for example, as WebDAV address).
Connect to kDrive via WebDAV
on Windows
To do this:
- Open File Explorer from the taskbar or the Start menu
- Select This PC from the left pane
- In the Computer tab, select Add a network location
- Click Next
- Click on Choose a custom network location
- Press Next
- Enter the server address: https://IDkDrive.connect.kdrive.infomaniak.com
- Press Next
- For account settings, use the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com (read the kDrive ID chapter above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2FA)
- If desired, check the box to remember login information
- Enter a name for this connection or leave the default indication
- Click Finish
- Two folders will appear, one containing deleted files & folders, and the other with the name of your kDrive containing your data
on macOS
For an Apple computer, follow their instructions (https://support.apple.com/fr-ch/guide/mac-help/mchlp1546/mac) specifying the URL https://IDkDrive.connect.kdrive.infomaniak.com (read the kDrive ID chapter above).
on Linux (Gnome)
To do this:
- Open Files
- In the sidebar, click on Other locations
- In the Connect to Server field, enter
davs://IDkDrive.connect.kdrive.infomaniak.com
- Click Connect
- For account settings, use the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com (read the kDrive ID chapter above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2FA)
- Click Connect
with Windows software
Use the RaiDrive software for quick access to your hosted data. Fill in the fields as shown in the image below:
with Windows / macOS software
Use the Cyberduck software for quick access to your hosted data:
- Open Cyberduck
- In the software menu, go to Bookmark then New Bookmark
- Choose the WebDAV (https) protocol
- Enter the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com (read the kDrive ID chapter above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2FA)
- Download folder: the folder where downloaded files will be stored
Direct WebDAV connection URL to folder
A very simple trick to allow a direct connection via WebDAV to the folder of your choice is to use the following URL:
https://IDkDrive.connect.kdrive.infomaniak.com/Folder-Name
This guide explains how to store the Joplin database on your Infomaniak kDrive and connect your various devices to it via the WebDAV protocol. This way, you keep your notes safe on a storage medium located in Switzerland.
Joplin is a free and open-source note-taking tool that allows you to organize all your notes into folders and access them from any device (computer, tablet, smartphone).
Prerequisites
- Have a paid kDrive subscription
- Know your kDrive identifier (IDkDrive):
- Log in to your kDrive (https://kdrive.infomaniak.com/)
- The address displayed at the top of your browser contains a number: kdrive.infomaniak.com/app/drive/123456/
- This number (in the example 123456) is your kDrive identifier (IDkDrive)
- Therefore, you will need to write https://IDkDrive.connect.kdrive.infomaniak.com whenever necessary (
https://123456.connect.kdrive.infomaniak.com
for example, as the WebDAV address)
- Joplin will store several of its configuration files, so as not to clutter your kDrive directories, it is recommended to create a dedicated folder in your personal tree, with a simple folder name like "joplin" for example, and then specify it at the end of the WebDAV link in point 7 below.
Configure Joplin to use kDrive via WebDAV
The example below is essentially the same for all versions of Joplin:
- Open the Joplin application
- Press the menu in the top left corner
- Press Configuration
- Press Synchronization
- Press the menu to select a target
- Choose the WebDAV mode
- For the account settings, use the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com/joplin (or /folder-name - read the prerequisites above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2fa)
- Press the synchronization test and wait for the connection confirmation below:
- Press the top left corner to return to the previous menu and press Synchronize to create the files on kDrive
- Return to notes to start working
This guide details the different ways to access kDrive once the free kDrive offer has been subscribed.
There are three ways to view, add, and modify files on kDrive from a computer:
- from a web browser
- using the kDrive application available on computer and smartphone
- by setting up a WebDAV connection (kDrive paid offers only)
1. from a web browser
To access the current kDrive offer:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface
- choose kDrive
2. from the kDrive application
To access kDrive:
- obtain and install kDrive for your computer
- open the application
- left-click on the icon of the kDrive app from the notification area of your computer (top right on macOS and bottom right on Windows)
- in the displayed menu, click on the icon to access local files or on the icon to access online files
3. via WebDAV
This allows you to access kDrive from the file manager of your operating system or via the WebDAV application of your choice.
File eXchange Protocol (FXP) is a file transfer protocol derived from FTP that allows transferring data from one server to another server from a client, without routing the data through the client.
CrossFTP is a free, cross-platform software that enables FXP (as well as FTP, SFTP, WebDav, S3, OpenStack Swift) functionality.
Thank you for choosing kDrive, an independent and privacy-respecting solution for collaborating, sharing, and accessing your data from all your devices. Your data is encrypted, permanently backed up, and exclusively hosted in Switzerland.
Collaborative Storage on a 100% Swiss Made Cloud
- Discover kDrive in video (the interface has evolved since then)
Getting Started
- Synchronize kDrive between different devices
- Manage kDrive Lite Sync option (macOS)
- Manage kDrive Lite Sync option (Windows)
- Install kDrive on Linux
- kDrive folders (personal, common, shared)
- Choose kDrive folders to synchronize
- Edit a file on kDrive (Word, Excel, PowerPoint)
- kDrive subscription via Apple iOS
- Manage kDrive storage space
- Search for data on kDrive
Sharing Your Data
- Manage kDrive drop boxes
- Customize kDrive shares and drop boxes
- Share data from kDrive (Web interface)
- Share data by email from kDrive (Web interface)
Filling Your kDrive
- Import external data to kDrive
- Import data to kDrive (iOS)
- Import data to kDrive without kDrive app
- Import data to kDrive via WebDAV
- Import photos to kDrive (iOS / Android)
- Transfer data from an external Cloud to kDrive
- Connect to kDrive via WebDAV
- Access kDrive files locally and online
- Scan documents with kDrive (iOS / Android)
With Others
- Manage kDrive data of a removed user
- Manage kDrive user rights
- Manage kDrive users
- Manage multiple kDrive (iOS / Android)
- Manage multiple kDrive (macOS / Windows)
Advanced Usage with kDrive
- Manage kDrive categories to classify data
- Synchronize Joplin notes via WebDAV with kDrive
- Sync Qnap with kDrive
- Sync Synology with kDrive
- Record a kMeet meeting on kDrive
- Export email attachments from Mail
- Export an email to kDrive
- Add an attachment to an event in Calendar
For Power Users
Troubleshooting
- Resolve a kDrive blockage (antivirus, firewalls, etc.)
- Resolve a kDrive sync conflict
- Resolve a kDrive synchronization issue
- Resolve a kDrive issue on smartphone (don't kill my app)
- Resolve a Lite Sync plugin error on macOS
- Clear browser cache
- kDrive application version (macOS / Windows / Linux)
- Restore a kDrive file to its previous version
- Restore a deleted kDrive file
- Force kDrive to synchronize hidden and excluded files
- Allow access to your products / Complete a support request
- Display kDrive debug info
Learn More About kDrive
Have a question or feedback?
- Contact Infomaniak support
- Feel free to share your suggestions
This guide provides instructions for synchronizing kDrive with a Qnap NAS (or vice versa) via the WebDAV protocol found in the HBS 3 Hybrid Backup Sync application.
Prerequisites
- Have a Qnap NAS accessible from the Internet
- Have a paid kDrive subscription
- Know your kDrive identifier (IDkDrive):
- Log in to your kDrive (https://kdrive.infomaniak.com/)
- The address displayed at the top in your browser contains a number: kdrive.infomaniak.com/app/drive/123456/
- This number (in the example 123456) is your kDrive identifier (IDkDrive)
- So, you will need to write https://IDkDrive.connect.kdrive.infomaniak.com whenever necessary (
https://123456.connect.kdrive.infomaniak.com
, for example, as the WebDAV address)
Synchronize kDrive and Qnap via HBS 3
For this:
- Log in to the administration interface of the Qnap NAS (QTS)
- If necessary, download and install the HBS 3 Hybrid Backup Sync app
- Open HBS 3
- Go to Sync from the left menu
- Create a synchronization task (Two-way Sync Job)
- Choose WebDAV from the list of Cloud providers
- For account settings, use the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com (read the prerequisites above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2FA)
- Choose the local and destination folders
- Customize the task frequency
- Finish the wizard
This guide provides instructions for synchronizing kDrive with a Synology NAS (or vice versa) via the WebDAV protocol found in the Cloud Sync application.
Prerequisites
- Having a NAS accessible from the Internet (Synology Infomaniak for example)
- Having a paid kDrive subscription
- Knowing your kDrive identifier (IDkDrive):
- Log in to your kDrive (https://kdrive.infomaniak.com/)
- The address displayed at the top in your browser contains a number: kdrive.infomaniak.com/app/drive/123456/
- This number (in the example 123456) is your kDrive identifier (IDkDrive)
- Therefore, you will need to write https://IDkDrive.connect.kdrive.infomaniak.com whenever necessary (
https://123456.connect.kdrive.infomaniak.com
for example as the WebDAV address)
Synchronize kDrive and Synology via Cloud Sync
For this:
- Log in to the Synology DiskStation Manager (DSM)
- If necessary, download and install the Cloud Sync app from the Package Center
- Open Cloud Sync
- Click on the + in the bottom left to add a Cloud
- Choose WebDAV at the bottom of the list of available Clouds
- For the account settings, use the following information:
- Server address: https://IDkDrive.connect.kdrive.infomaniak.com (read the prerequisites above)
- Username: your Infomaniak account username
- Password: your Infomaniak account password or an application password (in case of 2FA)
- Choose the local folder, destination folder, and desired synchronization type
- Bidirectional: changes made will be reflected in both directions
- Download only remote changes: ideal for backing up a kDrive on your NAS
- Download only local changes: ideal for backing up data from your NAS to a kDrive
Thank you for choosing Infomaniak for sending and receiving your emails, as well as for backing up and sharing your data!
These guides will help you use Infomaniak Mail, set up an address on a phone or computer, use kDrive, or switch to a different plan, and much more!
Free Email @ik.me (+ etik.com, etc.)
What would you like to do?
- Discover your Infomaniak Mailbox (send/receive, compose an email, etc.)
- Import folders/emails from another address
- Redirect your emails from Gmail, Outlook, Yahoo to Infomaniak
- Set up your email address on your phone and computer
- Access the settings of your email address
- Change the password of your email address
- Add a signature to your emails
- Activate an automatic responder
- Import your calendars
- Import your contacts
To go further:
- Unlock the limits of free email
- Migrate your emails to another Infomaniak email address
- Customize your Infomaniak Mailbox
- Use keyboard shortcuts
- Daily email sending limit
- Check email storage volume and free up space
- Create an email address with a custom domain name
Free kDrive
What would you like to do?
- Add or import files/folders to a Drive
- Sync your files with your devices
- Share files with contacts
- Check and free up storage on kDrive
- Connect via WebDav from kDrive (paid offer)
To go further:
- Unlock the limits of free kDrive
- Import a Dropbox, OneDrive, or Google Drive account into kDrive (Solo, Team, or Pro offer recommended)
Learn More
- What happens when the account is deleted?
- Create a video conference with kMeet
- Share sensitive information with kPaste
- Transfer large files with SwissTransfer
Having a problem?
Requests related to Free Infomaniak products are processed with limited priority. To benefit from our telephone and chat support, we invite you to subscribe to one of our Domains, Web Hosting, Backup & Storage, Marketing, Event, or Multimedia offers!
This guide explains how to create, save, and edit a file online from Infomaniak's kDrive using Docs, Grids, or Points.
kDrive natively integrates the Docs, Grids, and Points applications, allowing you to create, edit, and collaborate online on Word .docx, Excel .xlsx, and PowerPoint .ppsx documents.
Your files are never analyzed and are exclusively stored in Switzerland. Learn more: https://news.infomaniak.com/collaboration-en-ligne/
Prerequisites
- Own a kDrive
- Know your kDrive identifier (IDkDrive):
- Log in to your kDrive (https://kdrive.infomaniak.com/)
- The address displayed at the top of your browser contains a number: kdrive.infomaniak.com/app/drive/123456/
- This number (in the example 123456) is your kDrive identifier (IDkDrive)
- So you will need to write https://IDkDrive.connect.kdrive.infomaniak.com whenever necessary (https://123456.connect.kdrive.infomaniak.com, for example, as the WebDav address)
Create a document, spreadsheet, or presentation
To access kDrive and create the document:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
- Choose kDrive (Collaborative Tools universe)
- Click on the name of the relevant object in the displayed table
- The kDrive tree structure appears in the left sidebar
- Open the folder in which to create an Office document
- Click on the New button in the top left
- Choose the type of document to create (document, spreadsheet, presentation, text)
- Give the file a name
Save a file
When working online on your Word, Excel, or PowerPoint files, they are automatically saved every time you make changes.
In case of doubt, you can manually save a document:
- Click on File then Save (if "Save" is disabled, the file has already been saved). If needed, you can download a copy of your file in the format of your choice by clicking on Download as...
Edit a Word, Excel, and PowerPoint document
To go further in editing documents from your kDrive on a mobile device, use a recommended application to edit your Word, Excel, and PowerPoint documents on a smartphone or tablet.
Download the iOS version / Download the Android version- Download Documents for your smartphone (link above)
- Open the app on your device
- Go to the Clouds menu at the bottom of the screen
- Choose WebDav from the list of Clouds
- Enter the requested information:
- Server: https://IDkDrive.connect.kdrive.infomaniak.com (read the prerequisites above)
- Login: Infomaniak account login email
- Password:
- If two-step verification is disabled: Infomaniak account password
- With two-step verification: generate an application password
- Access your kDrive and edit Word, Excel, and PowerPoint files from the Clouds menu at the bottom of the screen
Documents with a password
When working online on your Word, Excel, or PowerPoint files, these can be previously protected with a password. Therefore, the password will be required to open the file in the Infomaniak interface, but it will disappear when saving your document within kDrive.
Indeed, it is not possible to set a password when saving a document on kDrive, nor to retain the existing password.