Knowledge base

This guide gives instructions for connecting in WebDAV to a kDrive. This allows you to access your kDrive from your operating system's file manager or through your WebDav application of choice if you don't want to use the kDrive application .

Prerequisites

• Have a kDrive
• Find out your kDrive ID . You can obtain this information in the URL of your kdrive.infomaniak.com/app/drive/ IDkDrive /file The preferred WebDav connection URL everywhere will then be https:// IDkDrive .connect.kdrive.infomaniak.com

Connect to a kDrive in WebDav with Windows 10

1. Open File Explorer from Taskbar or Start Menu
2. Select This PC in the left pane
3. On the Computer tab , select Add network location
   
   
   
   
   
   
4. Press Next
5. Click on Choose a custom network location
   
   
   
   
   
   
   
6. Press Next
7. Enter the server address https://connect.kdrive.infomaniak.com
   
   
   
   
   
   
8. Press Next
9. Enter the Infomaniak information: enter your login email then the password
   
   1. if two-step verification  is not  activated, use your Infomaniak account password
   1. if two-step verification is enabled, generate an application password here:  https://manager.infomaniak.com/v3/profile/application-password
10. If desired, click on the box to remember the login information
    
    
    
     
11. Enter a name for this connection or leave the default
12. Click Finish
13. Two folders will appear, one containing deleted files & folders, the other with the name of your kDrive and containing your data
    

You can also use the RaiDrive software for quick access to your hosted data. Complete the fields as shown in the image below. The address to use is the one indicated in point 7 above.

Connect to a kDrive in WebDav with MacOS

For an Apple computer, follow their instructions ( https://support.apple.com/fr-ch/guide/mac-help/mchlp1546/mac ) specifying the HTTPS URL: https://connect.kdrive .infomaniak.com

Connect to a kDrive in WebDav with Linux (Gnome)

1. Open Files
2. In the sidebar, click  Alternate Location
   
   
   
3. In the Connect to server field , enterdavs://connect.kdrive.infomaniak.com
4. Click on Connect
5. On the popup, enter the Infomaniak information: enter your login email then the password
   
   1. if two-step verification  is not  activated, use your Infomaniak account password
   1. if two-step verification is enabled, generate an application password here:  https://manager.infomaniak.com/v3/profile/application-password
   
   
    
   
   
6. Click on Login

Connect to a kDrive in WebDav with Cyberduck

1. Install free software Cyber duck
2. Open Cyberduck
3. In the software menu, go to Bookmark then New bookmark
4. Choose the WebDAV protocol (https)
5. Fill in the following information:
   1. Server: connect.kdrive.infomaniak.com (port 443)
   2. Username and Password: enter your login email then the password
      1. if two-step verification  is not  activated, use your Infomaniak account password
   1. if two-step verification is enabled, generate an application password here:  https://manager.infomaniak.com/v3/profile/application-password
   3. Download folder: the folder where downloaded files will be stored

Direct folder connection and kDrive ID

A very simple trick to allow a direct connection via WebDAV to the folder of your choice is to use the following URL: https://connect.kdrive.infomaniak.com/MyDrive/Documents

You can also use https://connect.kdrive.infomaniak.com/DriveName to "map" your kDrive instead of the "home" folder.

Some applications (especially mobile ones) require a specific connection for which you need your kDrive ID. You can obtain this information in the URL of your drive: kdrive.infomaniak.com/app/drive/IDkDrive/file

The connection URL will then be https://IDkDrive.connect.kdrive.infomaniak.com

Learn more

• Getting Started Guide: kDrive
• Synchronize a kDrive with a Synology NAS
• Synchronize a kDrive with a Qnap NAS

This guide explains how to retrieve data from a cloud using the WebDAV protocol

Requirements for recovering the ownCloud/Nextcloud WebDAV address

To recover the WebDAV address you will need to copy the content of your external cloud:

• log in to the ownCloud or Nextcloud instance
• click on the File page
• click on Settings
• copy the WebDAV address shown

Copy the data from an external cloud into kDrive

1. Log in to your Drive (https://kdrive.infomaniak.com/)
2. Go to Import external data from the menu on the left
3. Click on the Start now button or New import in the top right
   
4. Select the WebDAV protocol
5. Enter the login credentials for the external cloud to authorise data recovery
6. Enter the WebDAV address you have recovered in the Point of entry field
7. Select the destination folder
8. Click on Start
9. Wait while the data is being imported

Copy the data from another kDrive

To import another kDrive, you will need to enter the following information:

• User: email address for the Infomaniak account
• Password: password for the Infomaniak account
  • If two-factor authentication has not been enabled, use the password for your Infomaniak account
  • If two-factor authentication has been enabled, create an application password here: https://manager.infomaniak.com/v3/profile/application-password
• Point of entry: direct access to the kDrive

It is perfectly possible to select a sub-folder as a source folder, thus combining the kDrive ID and the required folder, by putting, for example, https://123456.connect.kdrive.infomaniak.com/My/Subfolder or https://connect.kdrive.infomaniak.com/MykDrive/My/Subfolder

Find out more

• The guide for getting started with Infomaniak Drive
• Synchronise a Drive with a computer or a mobile device
• Automatically import photos from a mobile device into a Drive

This guide explains the different ways you can access kDrive from your computer. Some features aren’t available in the free version, would you like to take advantage of the full range of services?

How to access kDrive

There are three ways to check, add and edit files on kDrive from your computer:

• Via your Internet browser
• Via the kDrive app
• By setting up a connection via WebDav (kDrive paid service only)

Access kDrive via your Internet browser

1. Open a page in your Internet browser
2. Go to drive.infomaniak.com or, from your Infomaniak Mail space, click on the icon and then select kDrive

Access kDrive via the app

Download the app from your kDrive:

1. Open a page in your Internet browser
2. Go to drive.infomaniak.com or, from your Infomaniak Mail space, click on the icon and then select kDrive
3. From the left-hand side panel, select Get apps and follow the download and installation process for the kDrive app

Launch the app:

1. Left click the kDrive app icon in your computer’s notification area (top right for macOS and bottom right for Windows)
2. In the menu that pops up, click on the icon to access local files or the icon to access files online

Access kDrive via WebDav

This allows you to access kDrive from your operating system’s file manager or via the WebDav app of your choice.

Find out more

• Free Email/kDrive: start-up guide
• Check and free up used storage space on your Drive

Thank you for choosing Infomaniak for sending and receiving emails as well as for backing up and sharing your data!

These guides will help you use Infomaniak Mail, configure an email address on a phone or computer, use kDrive or change service – and much more!

To get started

• List of the main features of an @ik.me address
• List of tools that are accessible with an @ik.me address

Free Email

What would you like to do?

• Discover your Infomaniak Mail mail box (Send/receive, sent messages, drafts, compose an email)
• Import folders/emails from another address
• Redirect your emails from Gmail, Outlook, Yahoo to your Infomaniak address
• Configure your email address on your phone and computer
• Access your email address settings
• Change the password for your email address
• Add a signature to your emails
• Set up an automatic reply
• Import your calendars
• Import your contacts

Going further:

• Unlock the limitations of Free Email
• Migrate your @ik.me emails to another Infomaniak email address
• Personalise your Infomaniak mail box
• Create automatic sorting filters/rules
• List of keyboard shortcuts
• Daily email sending limit
• Check your email storage volume and free up space
• Create an email address with a personalised domain name

Free kDrive

What would you like to do?

• Add or import files/folders to a Drive
• Synchronise your files with your devices
• Share files with contacts
• How to check and free up storage on kDrive
• How to connect to WebDav from kDrive (paid service)

Going further:

• Unlock the limitations of free kDrive
• Import a Dropbox, OneDrive or Google Drive account to kDrive (Solo, Team or Pro service recommended)

Find out more

• What happens if I delete my account?
• Create a videoconference with kMeet
• Share sensitive information with kPaste
• Transfer large files with SwissTransfer

Do you have a problem?

This guide explains how to retrieve data from an external Cloud (Dropbox, Google Drive, OneDrive, OwnCloud, NextCloud, etc.) into the kDrive account of your choice.

Important

• Be sure to check your imported data immediately after the operation.
• Warning: only data that really belongs to you will be imported. Data shared to you will not be imported.
• Documents such as Gdocs, Sheets, Slides, etc. (Google documents) are only imported from the Google Drive platform and are converted into a standard format such as Microsoft .doc. 
• From another platform (Dropbox for example), the files mentioned above will not be imported .

Copy data from an external cloud to kDrive

1. connect to your Drive ( https://kdrive.infomaniak.com/ )
2. go to Import external data from the left side menu
3. click the Start Now button
4. choose the Cloud to import into kDrive (Dropbox, Google Drive, OneDrive, Hubic) and click on Start
5. enter external cloud credentials to authorize data recovery
6. if necessary, choose the account to import
7. complete the wizard
8. wait while importing data

Copy data using WebDav protocol

To import a cloud using the WebDav protocol, please follow  this guide .

And iCloud Drive?

Apple does not offer an API like its competitors, the solution to repatriate documents from an iCloud Drive is to install our MacOS application in order to synchronize the iCloud folder which must be in your library.

This guide explains how to synchronize kDrive with a Synology NAS (or vice versa).

Prerequisites

• Have an Infomaniak Drive
• Have a Synology NAS accessible via Internet (find out more)
• Find out your kDrive ID . You can obtain this information in the URL of your kdrive.infomaniak.com/app/drive/ IDkDrive /file The preferred WebDav connection URL everywhere will then be https:// IDkDrive .connect.kdrive.infomaniak.com

Synchronizing kDrive and Synology via Cloud Sync

1. Log in with the Synology DiskStation Manager (DSM)
2. If necessary, download and install the Cloud Sync app from the Package center
3. Open Cloud Sync
4. Click the + at the bottom left to add a Cloud
5. Select WebDav at the bottom of the list of available Clouds
   
   
6. Use the following information for the account settings:
   
   • Server address: https://connect.kdrive.infomaniak.com
   • User name: the same as your Infomaniak account
   • Password: the same as your Infomaniak account or an application password (two-factor authentication)
   
   Some applications (especially mobile ones) require a specific connection for which you need your kDrive ID. You can obtain this information in the URL of your drive: kdrive.infomaniak.com/app/drive/IDkDrive/file
   The connection URL will then be https://IDkDrive.connect.kdrive.infomaniak.com
7. Select the local folder, the destination and the type of synchronization required
   
   
   
   
   • Bidirectional: modifications will be propagated in both directions
   • Download remote modifications only: perfect for backing up a kDrive on your NAS
   • Download local modifications only: perfect for backing up your NAS data to a kDrive

Find out more

• Synchronizing a kDrive with a QNAP NAS
  
• Getting started guide: kDrive

This guide explains how to synchronize kDrive with a Qnap NAS (or vice versa).

Prerequisites

• Have a kDrive
• Have a Qnap NAS accessible via Internet

Synchronizing kDrive and Qnap via HBS 3

1. Log in to the Qnap NAS (QTS) administration interface
2. If necessary, download and install the HBS 3 Hybrid Backup Sync app
3. Open HBS 3
   
4. Go to Sync in the menu to the left
5. Create a synchronization task (Two-way Sync Job)
6. Select WebDav in the list of Cloud providers
   
   
    
7. Use the following information for the account settings:
   
   • Server address: https://connect.kdrive.infomaniak.com
   • User name: the same as for your Infomaniak account
   • Password: the same as for your Infomaniak account or an application password (two-factor authentication)
8. Select the local and destination file
   
   
9. Customize the frequency of the task
10. Close the wizard

Find out more

• Synchronizing a kDrive with a Synology NAS
  
• Getting started guide: kDrive