This guide contains essential resources to help you get started with your VPS Cloud or VPS Lite offered by Infomaniak.

Preamble

• It is not planned to support UEFI and Secure boot in the VPS Cloud / VPS Lite offer.
• It is not possible to migrate a vmdk file to work on OpenStack because KVM is used for virtualization.
• Regarding port opening, refer to this other guide.

Which VPS version to choose?

• The configurations (vCPU / RAM / disk space) vary depending on the VPS offers, starting at 1 vCPU with very competitive prices - make your choice according to your needs; upgrading from a VPS Lite to a VPS Cloud is not yet possible automatically and it is not possible to downgrade a subscribed offer.
• The same Linux distributions and Windows versions are offered (Windows is not available on the smallest configurations).
• On VPS Lite, bandwidth is limited to 500 mbit/s and guaranteed SLA + snapshots are not available.
• Refer to this other guide if you wish to migrate from VPS Lite to VPS Cloud (the migration is irreversible).

VPS Cloud / VPS Lite Linux

• How to connect to your server via an SSH key?
• Which Linux distributions are supported?
• Format and mount the data volume of the Cloud Server (important)

VPS Cloud / VPS Lite Windows

• How to connect to your Windows server?
• Which Windows versions are supported?

This guide explains how to migrate from a VPS Lite to a VPS Cloud while keeping all your data and without having to reconfigure your installation.

Perform a migration from VPS Lite to VPS Cloud

To begin the operation, access the VPS Lite:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Upgrade my offer:
   
4. Click on the Upgrade button on the modal that appears.
5. Complete the order to upgrade your VPS Lite.
6. Wait during the migration, a service interruption will be felt during the process.

This guide explains how to modify the configuration of a VPS Cloud / VPS Lite.

Change the storage size on VPS Cloud / VPS Lite

To access the VPS Cloud / VPS Lite:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ to the right of the relevant item in the displayed table.
3. Click on Modify the offer:
   
4. Make the desired adjustments and complete the procedure below:
   
5. It is necessary to extend the volume after increasing the storage volume.

This guide explains how to allow certain incoming and/or outgoing ports in the firewall of a VPS Cloud / VPS Lite server.

Access the management tool

To manage the VPS Cloud / VPS Lite firewall:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Firewall in the left sidebar:
   
    

Rule to allow ping on VPS Cloud / VPS Lite

To add a rule to the firewall:

1. Click the blue button to Add a rule.
2. Click on Manual Selection.
3. Select ICMP:
   
4. Validate at the bottom of the page.

Open the outgoing port 25 globally

The outgoing port 25 (SMTP Mail port) is blocked by default.

It is recommended to use an authenticated mail sending solution.

To open this port, contact Infomaniak support and justify your request.

This guide lists the versions of the Windows operating system that can be installed when ordering a VPS Cloud / VPS Lite.

Supported Windows Versions

When ordering your Server, you will be able to choose the version of Windows to install.

Windows Server

Possible variations with Windows Server 2025, 2022 or 2019:

• Windows Server Standard designed for low-density or non-virtualized environments
• Windows Server Datacenter ideal for datacenter-defined and highly virtualized environments

Note:

• As a Microsoft partner, Infomaniak provides VPS Cloud / VPS Lite Windows Server 2025, 2022 or 2019 containing a Microsoft Windows Server license. In case of activation failure, refer to this other guide.
• As a Microsoft partner, Infomaniak does not offer the possibility to use your own Windows Server license (or Bring Your Own License).
• If you use Microsoft software within Windows Server that requires a Mobility License, such as Microsoft SQL Server, Microsoft Sharepoint Server or Microsoft Exchange Server, you must submit the Software Assurance document via the Infomaniak contact form.

Windows 10 Professional Evaluation

Windows 10 Professionnel has all the features of Windows 10 Famille as well as professional features for encryption, remote connection, virtual machine creation, and much more.

Note:

• It will be necessary to activate Windows, Infomaniak provides only an evaluation version.

This guide allows you to “unlock” any Windows parameter blocked by the message “Some settings are hidden or managed by your organization” (such as changing the wallpaper, for example) and lift these restrictions in place by default on the server offer VPS Cloud / VPS Lite.

Reset the local group policy settings

To reset all local group policy settings to their default values:

1. Open the command prompt as an administrator.

2. Enter the following commands:

   RD /S /Q "%windir%\System32\GroupPolicyUsers"
   RD /S /Q "%windir%\System32\GroupPolicy"
   gpupdate /force

3. Restart the machine.

The Infomaniak infrastructure does not pass virtualization instructions to VPS Cloud / VPS Lite; it is therefore not possible to do nested virtualization (virtualization that would run within an already virtualized environment) as this causes issues, notably during live migrations.

This guide provides instructions to synchronize kDrive with a VPS (or vice versa) via the WebDAV protocol found in the rClone application.

Prerequisites

• Have a VPS.
• Know your kDrive identifier (kDrive ID).

Synchronize kDrive and VPS via rClone

The operation allows you to retrieve in real-time the files and folders from kDrive and to read, create or modify these files from your VPS while ensuring that they are synchronized again on the kDrive server. An rClone mount point can be created with a folder on your VPS to manipulate these kDrive files.

Refer to the rClone documentation if you are looking for information about the available options:

1. Example of rClone command:

   • rclone mount kdrive:/My_kDrive_Folder_Path /home/ubuntu/Target_Folder_Path --vfs-cache-mode full --vfs-cache-max-age 24h --vfs-cache-max-size 10G --cache-dir /home/ubuntu/rclone/cache --daemon --allow-other --dir-cache-time 1h --log-file /home/ubuntu/rclone/rclone.log --log-level INFO

   • The --daemon attribute of this command allows you to start the synchronization in the background because without it, this sync ends with each disconnection of the VPS…
2. Example of an rClone configuration file:

   • [kdrive]
     type = webdav
     url = https://***.connect.kdrive.infomaniak.com/***
     vendor = other
     user = ***
     pass = ***

   • Server address: https://IDkDrive.connect.kdrive.infomaniak.com (see the prerequisites above)
   • Username: email address to log in to the Infomaniak user account
   • Password: application password if two-factor authentication is enabled or ‍your Infomaniak user account password if you have not enabled 2FA

This guide explains how to create a PTR record on the dedicated IPs of VPS Cloud / VPS Lite.

Preamble

• A PTR (Pointer Record) is a type of DNS record used to resolve IP addresses into domain names.
• The PTR record is used to associate an IP address with a domain name or subdomain.
• This is the opposite of the A record which is used to resolve domain names into IP addresses.

Create a PTR on the VPS Cloud / VPS Lite IP

If you have a VPS Cloud / VPS Lite and you want to create a PTR record for your dedicated IP address, here are the steps to follow:

1. Make sure your domain or subdomain points to the IP address (v4 or v6) of your VPS Cloud / VPS Lite server.
   • You can do this by creating an A record for your domain or by modifying the existing record to point to the IP address of your VPS Cloud / VPS Lite.
2. Check that your domain is correctly pointing to the IP address of your VPS Cloud / VPS Lite (see 1).
3. Contact Infomaniak support to request the creation of a PTR record for your dedicated IP address.
   • Mention the IP address of your VPS Cloud / VPS Lite server (you can find this IP address in your server management dashboard or by using a command line command like "ifconfig" or "ipconfig" depending on the operating system you are using).
4. Once the PTR record is created, use an online verification tool to ensure that the PTR record points to your domain or subdomain.

You can however…

• … create a snapshot of the server (non-automated backup)
• … back up the server on Swiss Backup (automated backup)