This guide helps you understand what a client is within the context of the Partner Program.

Definition

A client is an individual or legal entity that has chosen Infomaniak as its host in order to purchase and manage products. If you do not yet own any products from Infomaniak, during the ordering process, you will be invited to create an account.

The client can add a partner who is part of the Infomaniak Partner Program and grant them full or limited access rights to their account and products. The Partner will be responsible for handling support requests for the products they manage.