Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Quick Start Guide: kDrive
Thank you for choosing kDrive, the independent and privacy-respecting solution for collaborating, sharing, and accessing your data from all your devices. Your data is encrypted, permanently backed up, and exclusively hosted in Switzerland.
Collaborative storage on a 100% Swiss Made cloud
- Discover kDrive in a video (the interface has evolved since then)
Getting Started
- Synchronize kDrive between different devices
- Manage Lite Sync kDrive (macOS)
- Manage Lite Sync kDrive (Windows)
- Install kDrive on Linux
- kDrive folders (personal, common, shared)
- Select kDrive folders to synchronize
- Edit a file on kDrive (Word, Excel, PowerPoint)
- kDrive subscription via Apple iOS
- Manage kDrive storage space
- Search for data on kDrive
Share Your Data
- Manage kDrive dropboxes
- Customize kDrive shares and dropboxes
- Share data from kDrive (Web interface)
- Share data by email from kDrive (Web interface)
Fill Your kDrive
- Import external data to kDrive
- Import data to kDrive (iOS)
- Import data to kDrive without kDrive app
- Import data to kDrive via WebDAV
- Import photos to kDrive (iOS / Android)
- Transfer data from an external cloud storage to kDrive
- Connect to kDrive via WebDAV
- Access kDrive files locally and online
- Scan documents with kDrive (iOS / Android)
Sharing
- Manage kDrive data of a removed user
- Manage permissions of a kDrive user
- Manage kDrive users
- Manage multiple kDrive accounts (iOS / Android)
- Manage multiple kDrive accounts (macOS / Windows)
- Copy certain data between kDrive accounts you have access to
Further with kDrive
- Manage kDrive categories to organize data
- Sync Joplin notes via WebDAV with kDrive
- Sync Qnap with kDrive
- Sync Synology with kDrive
- Record a kMeet meeting on kDrive
- Export email attachments from Mail
- Export an email to kDrive
- Add a file attachment to an event in Calendar
For Advanced Users
If You Encounter Problems
- Resolve kDrive blockages (antivirus, firewall, etc.)
- Resolve kDrive sync conflict
- Resolve kDrive synchronization problem
- Resolve kDrive issue on an Android device (don't kill my app)
- Resolve Lite Sync plugin error on macOS
- Clear browser cache
- View kDrive application version (macOS / Windows / Linux)
- Restore a kDrive file to its previous version
- Restore a deleted kDrive file
- Force kDrive to synchronize hidden and excluded files
- Authorize access to your products / Complete a help request
- View kDrive debugging information
Learn More about kDrive
Have a Question or Feedback?
- Contact Infomaniak Support
- Feel free to share your suggestions
Link to this FAQ: