Knowledge base

When one of your products expires, we send you several emails to renew your product. The final invoices may only be printed after being paid.

If you need to print a Pro Forma invoice before you pay it, you must use one of these payment methods: BVR or IBAN. To avoid losing a domain name or having a product blocked, we recommend that you pay your invoices well in advance.

Actions to take in order to print an invoice

1. pay for products to be renewed or pay open invoices (help)
2. open the Manager (manager.infomaniak.com)
3. in the lft side menu, click on Accounts > Invoice history
4. click on the invoice to display
5. click on Download at the bottom

To print an invoice before paying it

1. open the Manager (manager.infomaniak.com)
2. in the left side menu, click on Accounts > To be paid
3. select the products concerned and click on Next
4. choose the method of payment IBAN, etc.
5. it is then possible to download a Pro Forma invoice