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Link a Wix (or similar) offer to Infomaniak products
This guide explains how to link your Wix plan (and other services, read below) to:
- a domain name managed by Infomaniak
- your Infomaniak Mail Service
1. Associate Wix with the domain at Infomaniak
Prerequisites
- get the 2 DNS provided by Wix (in the form of ns0.wixdns.net and ns1.wixdns.net, for example)
Then, to link a site with Wix to a domain at Infomaniak:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface (or navigate using the left side menu, for example)
- choose Domains (in the Web & Domain universe)
- click on the name of the relevant object in the displayed table
- click on Connect a service in the left side menu
- click on the blue Connect button on the WIX tile
- enter the 2 Wix DNS (read prerequisites above)
- click on Next
2. Associate Wix with Infomaniak Mail
By specifying the 2 Wix DNS to your domain as mentioned above, all web & mail traffic now goes to Wix. It is necessary to inform Wix that the mail is managed by Infomaniak by making 2 essential modifications:
Specify the Infomaniak MX
For the email to function properly and for mail traffic to be directed correctly, the Infomaniak MX must be specified in your Wix account. Fortunately, a dropdown menu allows you to choose Infomaniak as the mail provider without manually specifying our MX mta-gw.infomaniak.ch
.
Specify the Infomaniak SPF using a TXT
SPF is a verification method that ensures an email is actually sent by the sender it claims to be, helping to combat spam and fraudulent emails.
It is imperative, on your Wix interface, to add the Infomaniak SPF in the form of a TXT (do not use the "SPF" section). To do this, follow the detailed steps in this guide (click here). Then wait a few hours for the addition to propagate.
We also recommend checking the presence of a DKIM if sending issues persist.
Microsoft 365, Squarespace, Shopify Users
The setup wizard mentioned in point 5 above is also available in the same place to link Microsoft Office 365, Shopify, and Squarespace services with your domain registered with Infomaniak.
Jimdo Users
Refer to their 2 guides:
- https://help.jimdo-dolphin.com/hc/fr/articles/360032117291-Comment-connecter-un-fournisseur-d-e-mail-externe-%C3%A0-mon-domaine-Jimdo-
- https://help.jimdo.com/hc/fr/articles/360000795766-Comment-utiliser-un-syst%C3%A8me-de-messagerie-externe-avec-mon-domaine-chez-Jimdo-
and when asked for an MX record, you can enter our MX mta-gw.infomaniak.ch
. Also, read above "Specify the Infomaniak SPF.