1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manage kChat conversations
This guide details the principle of conversations in kChat, organized within Discussion Channels that are private and public, and direct discussions between users.
Start a conversation
To write to a user in your Organization, click on their name in the member list on the left side of your kChat interface:
You can also click on the + to the right of Personal Messages to select up to 7 members and thus create a group conversation:
Write and send your message by pressing the send button:
If necessary, you can attach files up to 100 MB. You can also use “reactions”.
Schedule a send
To schedule a message to be sent at a later date and time, simply click on the chevron to the right of the send button and then choose the time at which the message should be sent:
Mention another user
To mention one of the Organization's members (or an entire work team) in a message, type the at symbol @
to display the people or channels to mention:
Note, depending on the type of channel involved, mentioning a user displays a message allowing you to add them to the discussion (or notify them); otherwise, they will not see the mention.
Request a read receipt
To have users acknowledge receipt of your message and thus indicate that they have read the message, activate a read receipt before sending the message on the channel, by clicking on the icon (!)
then activating the toggle switch:
Once the message is sent, the result will be as follows:
Edit or delete a message
To edit a message (which will then display an edited message note), click on the action menu to the right of the message you want to edit. In the same place, you can also delete your message, which will then disappear from the conversation for all users:
Organize conversations in kChat
The sorting type for the elements you manage on the left side of the screen is very important.
Imagine opening kChat after several days of absence; the unread conversations will be displayed one below the other. After reading them, you might want to find some information you have read among them. For example, sorting by recent activity (see below for other possibilities) allows you to find the latest conversations that concerned you.
This sorting option is available for all items: discussion channels, categories, direct messages, etc.
Search for a conversation
The search for items (word, participant, file) is at the top of the window:
Once results are found, they appear on the right side of the window.
Discussion thread
No matter the channel or private chat with another user, you can start a discussion thread from another simply by choosing Reply on the desired message.
A discussion thread will open on your right, allowing each user of the channel to contribute to this specific thread without disrupting any new topics in the ongoing channel:
These discussion threads are then centralized to be read and reread in the Discussion Threads section of the left sidebar.