This guide explains how to connect the desktop apps Contacts and Calendar (desktop applications on macOS) with the contacts & calendars hosted at Infomaniak.

Preamble

• Infomaniak contacts & calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform double validation (2FA) during login.
  • In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
  • But don't worry, creating such a password is offered by following the configuration assistant.
  • It is recommended to configure your macOS computer automatically via .mobileconfig configuration profiles compatible with Apple.
• The tools are compatible with any application supporting CardDAV/CalDAV.
  • For additional help, contact the support of the software used or a Partner — also discover the role of the host.

Manual configuration (contacts & calendars)

To configure the two accounts on macOS:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
2. Choose synchronization on this device.
3. Choose to synchronize the contacts & calendars.
4. Click on Manual synchronization:
   
5. Follow the assistant's procedure, allowing you to:
   • to add a new account within the 2 applications, for example Calendar:
     
   • to obtain the connection information, similar to this:
     • Username‍: enter the username indicated by the synchronization assistant in uppercase (for example AB12345)…
     • Password: application password if double authentication is enabled or ‍the one of your Infomaniak user account if you haven't enabled 2FA…
     • Server address: sync.infomaniak.com
       

Contacts Features

Display shared address books

The Sync server applies a restriction to the Contacts application on macOS because this application does not support multiple address books for the same account. Synchronization therefore only returns the default address book. You need to use another CardDAV software (e.g., Thunderbird) to access all address books.

Contact list/group/folder

In the **Contacts** application on macOS, you can add lists (or groups) of contacts, but the information indicating which contacts belong to which list will not be synchronized with **contacts.infomaniak.com**:

Therefore, if you want to remove these lists, you must press the DEL key on your keyboard after selecting the list to delete (this does not delete the contacts).

Conversely, a folder (or group) that you can configure on **contacts.infomaniak.com** from the editing of a contact card (see below) is not synchronized with the **Contacts** application on macOS:

Calendar Features

Display shared calendars

By default, only your personal calendars are displayed in the Calendar application. Here is an example of synchronization between multiple calendars from several Organizations (to which the user account specified in the macOS application is linked).

Calendar Infomaniak:

macOS:

To display calendars shared by another user:

1. Open the **Calendar** application.
2. Open the Calendar menu.
3. Click on Preferences.
4. Go to the Accounts tab.
5. Go to the Delegation tab:
   
6. Check the shared calendars to display.

Delete a CardDAV or CalDAV account

Familiarize yourself with the chapter "Stop using an account" by changing the system version at the top of the page* if necessary.

*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces significant changes with each new system version, for example, a path on iOS 15:

becomes this on iOS 16: