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Update ticket control readers (scanners
After every update of the soft ticketing, you must download and install this update on each scanner.
When you switch the scanner on, a message comes up to remind that a new update is available. You need to confirm, then follow the video link here by downloading andinstalling the update.
If you refuse the downloading by clicking on "No", you can always update it later using this path:
Quit application - Click on "Start" - Then "UpdateEticket", "Download" and as soon as the downloading is over, click on "Ok" then "Install". The update is successfull.
Link to this FAQ: