This guide provides a checklist of important points to verify before going live with a ticket sale (within the framework of the Infomaniak ticketing system) to best promote your events to the public.

Browse the checklist

Here is the list of the most important elements to check before going live with ticketing for your event.

1. Has a bank account been added in the menu Accounting > Infomaniak Receipts?
2. The integration link has been retrieved and integrated?
   • Warning: the integration link has its own settings allowing to display/hide events in the “Content” sub-menu.
   • Ensure that the relevant events are set to "Active" (only if the parameter "manually choose the elements to display" is activated).
3. Are the Prices, Zones, Events set to Visible? To check this:
   1. Event: Settings > Event > green/orange/red text with eye symbol below the event.
   2. Zone: Settings > Event > Pricing > eye symbol to the right of each zone.
   3. Prices: same as zones, but open the zones to see the prices they contain.
4. Are the desired payment methods (Sales > Payment Methods) activated?
5. Is the organizer's information up to date (Settings > Ticketing Settings > organizer contact information) ?
   • An email is mandatory, and a reachable phone number is strongly advised.
   • Is the VAT set correctly?
6. Are the passes/subscriptions ok? (Programming > Pass)
   1. Do they include all the events they grant access to?
   2. Are their capacities and prices ok?
   3. Are they visible in the shop? (eye symbol to the left of each pass in the list)
7. In the menu Settings > Ticketing Settings :
   1. Deactivate test/demo mode.
   2. Activate ticketing.

Also, familiarize yourself with the startup guide to get a better overview of the possibilities offered by your ticketing tool.