This guide provides a checklist of important points to verify before launching a ticket sale (as part of the Infomaniak ticketing system) to best promote your events to the public.

Go through the checklist

Here is a list of the most important elements to check before publishing a ticketing system for your event.

1. Has a bank account been added in the Accounting > Infomaniak Payments menu?
2. Has the integration link been retrieved and integrated?
   • Note: the integration link has its own settings that allow you to show/hide events in the "Content" submenu.
   • Make sure that the events you are interested in are set to "Active" (only if the "manually choose the items to display" setting is enabled).
3. Are the Prices, Zones, and Events set to Visible mode? To check:
   1. Event: Settings > Event > green/orange/red text with an eye symbol below the event.
   2. Zone: Settings > Event > Pricing > eye symbol to the right of each zone.
   3. Prices: as with the zones, but open the zones to view the prices they contain.
4. Are the desired payment methods (Sales > Payment methods) enabled?
5. Is the organizer's information up to date (Settings > Ticketing settings > Organizer contact information)?
   • An email address is required, and a reachable phone number is strongly recommended.
   • Is the VAT defined correctly?
6. Are the passes/subscriptions okay? (Schedule > Passes)
   1. Do they include all the events they provide access to?
   2. Are their capacities and prices correct?
   3. Are they visible in the store? (eye symbol to the left of each pass in the list)
7. In the Settings > Ticketing Settings menu:
   1. Disable test/demo mode.
   2. Enable ticketing.

Also, refer to the getting started guide to gain a better understanding of the possibilities offered by your ticketing tool.