Add a user to a customer account

This guide explains how to add a user to an Infomaniak customer account.

You will thus be able to authorize this user to access some of your Infomaniak products and services according to your needs.

Prerequisites

• Have administrator or legal representative rights to invite a new user to your customer account.

Invite new user

To add, and if necessary, create the new user to your customer account:

1. Connect to your Infomaniak space ( manager.infomaniak.com )
2. From the left side menu, click on User Management
3. In the upper right corner, click on the Add user button
4. Follow the wizard to complete the procedure:
   • If the added user does not yet have a customer account with Infomaniak, he will be asked to create one.
   • If the added user already has an Infomaniak account, he will be invited and then he can switch from his original account to the new account using the drop-down menu located at the top left of the Manager (by clicking on the chevron then on the name of the current client account in the Manager section).