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Add a user to an Organization
Update 09/03/2026
This guide explains how to add a user to an Organization within the Infomaniak Manager. This will allow you to grant the user access to certain Infomaniak products, as needed.
Introduction
- Since you opened your account with Infomaniak, you have been part of at least one Organisation.
- If you were the only user and it wasn't an invitation, an Organisation was created in your name, and you automatically become its legal representative.
- Otherwise, you belong to the Organisation that invited you (to join its kSuite, to manage a product, etc.).
- You can define whether a user…
- … belongs to your Organisation and whether they should become:
- Legal representative
- Administrator
- Collaborator
- … is external to your Organisation (limited rights):
- External users are not included in calendar and address book sharing for the entire Organisation.
- … belongs to your Organisation and whether they should become:
Invite the new user
Prerequisites
- If you cannot find the expected list of users, first switch to the desired Organization using this link.
- You must be an Administrator or Legal Representative within the Organization.
- Learn about the different permissions (e.g., access rights to products) and administrative contact preferencesof a user within an Organization.
To add, and if necessary, create the new user for your Organization:
- Click here to access user management in the Infomaniak Manager (need help?).
- Click on the Add user button:

- Follow the wizard to complete the process:
- If the added user does not yet have an Infomaniak user account, they will be prompted to create one.
- If the added user already has an Infomaniak account, they will be prompted and will then be able to switch from their original Organization to the new one.
Link to this FAQ: https://faq.infomaniak.com/1404
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