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Add a user to an Organization
This guide explains how to add a user to an Organization present in the Manager Infomaniak. You will thus be able to authorize this user to access, according to your needs, some of your Infomaniak products.
Preamble
- Since you opened your account with Infomaniak, you are part of at least one Organization.
- If you were alone and it was not an invitation, an Organization was created in your name and you automatically become the legal manager.
- Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
- You can define if a user…
- … is part of your Organization and if they should become:
- Legal manager
- Administrator
- Collaborator
- … is external to your Organization (limited rights):
- External users are not included in the sharing of calendars and address books for the entire Organization.
- … is part of your Organization and if they should become:
Invite the new user
Prerequisites
- Be Administrator or Legal manager within the Organization.
- Note, it is only possible to assign the role of legal manager if you have this role yourself in the Organization.
- Be aware of the different permissions (access rights to products, for example) and administrative contact preferences of a user within an Organization.
To add, and if necessary, create the new user of your Organization:
- Click here to access user management on the Infomaniak Manager (need help?).
- Click on the Add a user button:

- Follow the assistant to complete the procedure:
- If the added user does not yet have a user account with Infomaniak, they will be invited to create one.
- If the added user already has an Infomaniak account, they will be invited and then they will be able to switch from their original Organization to the new one.
Link to this FAQ: