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Knowledge base

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Knowledge base Understanding email password management

    Understanding email password management

    This translation is out of date. Please see the French version for the most up-to-date information.

    This guide presents the current security model, which allows you to assign a different password to each device or software accessing the same email address.

     

    Preamble

    • This model enhances security by isolating access to an email address per user and per device.
    • You can create multiple passwords for the same email address without interrupting existing connections.
    • Each password can be revoked individually, without affecting other users or devices linked to this address.
    • A password is never displayed again after its creation; simply create a new one if necessary.

     

    Manage access to your email address securely with distinct passwords

    Previously, changing the main password of an email address required updating it on all devices (IMAP/SMTP), often causing access interruptions.

    The current model offers more flexible and secure connection management: like application passwords, each user, device, or software accessing an email address has its own password. This avoids interruptions when a change or revocation occurs.

    When creating a new email address, no single password is imposed. You can then define specific passwords for each user and/or device as needed for access to this address.

    Once generated, a password is no longer visible. If lost, simply create a new password for the same device or user.

    You can add a supplementary password at any time for a new user, device, or software, without disrupting existing access to the email address.

    To temporarily grant a collaborator access to your email address, create a dedicated password and transmit it securely. Refer to this other guide for more information.

    When access is no longer needed, revoke only the concerned password: other accesses to the email address remain active. This functionality enhances security while simplifying user and device management.

    For complete protection of your email address and account, also activate two-factor authentication on your Infomaniak accesses.



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