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Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Create a signature template for your email

    Create a signature template for your email

    This guide explains how to create a template for the signature tool for all your email on the Web app Mail Infomaniak (online service mail.infomaniak.com).

     

    Introduction

    • A template allows you to create the neutral base of a tool that can then be used by several users of the same Infomaniak Mail service, or even customized according to the person who will use it.
    • In the case of a signature template, the creator of the template creates the style of the signature, also chooses the element(s) that must be present, and it is up to the end user, from their Mail, to complete certain details of their signature.
    • You can also hide a model so that it is no longer used.

     

    Create a signature template

    To create a model:

    1. Click here to access the management of your product on the Infomaniak Manager (need help?).
    2. Click directly on the name assigned to the product in question.
    3. Click on Global Configuration in the left sidebar.
    4. Click on the Signature tab.
    5. Click on Add a signature template:‍
    6. Select the model type.
    7. Click the blue Continue button:
    8. Depending on the model, define the fields, social information, image content, etc., and whether the content will be automatically completed based on the user or if the information should be set right away.
    9. Click the blue Continue button:
    10. Give a name to the model.
    11. Decide whether this model should be applied to users with existing addresses on the Mail Service.
    12. Click the blue Finish button or save as a draft according to the choice at point 11:

     

    Available fields and variables (see point 8 above)

    In addition to drafting a unique signature template, you have the option to insert, where necessary, information that will be adapted from the information automatically retrieved from the user but also manually completed by them:
    sign

    • Name
    • First name
    • Phone number
    • Job title etc.

    Thus, users who will have access to this signature template will be able to simply enter one or the other of these pieces of information in boxes located below the signature editing window, without worrying about the graphic design of the signature itself.

     

    Apply the signatures to users from this model

    Click on the action menu ⋮ located to the right of the signature template:

    You can edit the signature, duplicate it to create a different signature for certain people based on this model, and delete it.

    Another option allows you to create signatures for the different users using the domain's email addresses:

    • They will be notified by email that a new signature is available.
    • For shared email addresses (e.g., contact@domaine.com), if you want a generic signature that uses this template, without it being associated with a specific user, you must configure it yourself from the Infomaniak Web Mail app (online service mail.infomaniak.com) or the Mail Service.

    Mail Service users will then be able to…

    • … use the new signature created from this template
    • … add their personal information

     

    Activate a template on an existing email address

    It is necessary to have an existing template to activate it on one or several email addresses:

    1. Click here to access the management of your product on the Infomaniak Manager (need help?).
    2. Click directly on the name assigned to the product in question.
    3. Click on the boxes to select one or more email addresses in the table that appears.
    4. Click on the action menu ⋮ then on Apply a signature template.
    5. Select the model of your choice.
    6. Click on the Activate button:


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