This guide explains how to create a template for the signature tool for all your email on the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).

Preamble

• A template allows you to create the neutral base of a tool that can then be used by multiple users of the same Infomaniak Mail service, or even customized according to the person who will use it.
• In the case of a signature template, the template creator creates the signature style, also chooses the element(s) that must be present, and it is up to the end user, from their Mail, to complete certain details of their signature.
• You can also hide a template so that it is no longer used.

Choose the type of signature template

To start creating a template:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Global Configuration in the left sidebar.
4. Click on the Signature tab.
5. Click on Add a signature template:
   
6. Select the type of template (details below) and click the Continue button (d) to access the template:
   
   1. Allows you to configure the signature block with the usual information; the elements are detailed further down in this guide:
      
   2. Allows you to configure the signature block with the usual information and the layout of the elements can be modified using predefined settings; the elements are detailed further down in this guide:
      
   3. Allows you to configure the signature block starting from an empty block, and the information can be inserted in the form of variables:
      
      • It is also possible in this mode to work on the HTML code directly:
        

Configure the base of the signature

Depending on the selected template:

1. Define the fields to keep and insert using the checkboxes.
2. Set the display preferences for certain information such as the order First Name - Last Name.
3. Some fields can be:
   
   • filled in by the user in their Mail app settings,
   • automatically filled in based on the information present in their Infomaniak account,
   • determined here and will therefore be fixed and common to all users.
4. Click the Continue button at the bottom of the page.
5. Give a name to the template.
6. Decide whether this model should be accessible and applied to users of existing addresses on the Mail Service.
7. Click the blue Finish button or save as a draft:
   

An email is sent to users affected by the creation of this model, inviting them to go to signature management to complete the information if necessary.

• When editing a signature model, you can decide whether or not to notify users of the changes that have occurred:
  

Complete the information used by the signature

Depending on the model used, the end user can add their personalized information on the Mail app so that the signature display is complete:

Apply signatures to users from this model

From the Signatures section of the Global Configuration, click on the action menu ⋮ located to the right of the signature model:

You can edit the signature, duplicate it to create a different signature for certain people from this model, and delete it.

Another option allows you to create signatures for the different users using the domain's email addresses:

• They will be notified by email that a new signature is available.
• For shared email addresses, if you want a generic signature that uses this model, without it being associated with a specific user, you must configure it yourself from the Infomaniak Web Mail app or the Mail Service.

Users of the Mail Service will then…

• … use the new signature created from this model
• … add their personal information

Force this model for new signatures

From the Signatures section of the Global Configuration, activate the toggle switch to no longer allow Mail Service users to create a free signature:

• The previously created model will then serve as the basis for any new signature created by the user:
  
• If the option is disabled, the choice is left to the user:
  

Activate a model on an existing email address

It is necessary to have an existing template to activate it on one or more email addresses. This can be useful when the template is created after existing addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the boxes to select one or more email addresses in the table that appears.
4. Click on the action menu ⋮ at the bottom of the page.
5. Click on Apply a signature template:
   
6. Select the template of your choice.
7. Click on the button Activate: