Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
This guide explains how to manage the logo, header, and footer in Infomaniak Site Creator.
Add a Website Logo
Open Site Creator:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example)
- choose Hosting (universe Web & Domain)
- click on the name of the relevant object in the displayed table
- click on Site Creator in the left sidebar menu
- click on Customize my site
Once in Site Creator:
- click on the Settings button and then Logo in the left sidebar
- upload an image and choose whether the site name should also be displayed next to it
Logo Settings
- click on the Design button in the left sidebar
- click on Menu Designer and then Title/logo to adjust spacing and colors
Centered Logo Display
In the same place as above, enable the option to display the logo on a separate line which will center the site logo:
Hide Logo (+ header and footer)
To create a page without a logo that will have neither a header (thus no menu displayed) nor a footer, it must be set as Homepage (i.e., "Landing page"; note that this does not change the order of pages) using a button located here:
- click on the Settings button in the left sidebar
- click on Page List
- hover over a page in the existing tree structure and click on the gear icon that appears on hover
- enable the option at the bottom "Homepage" to hide headers and footers:
This guide details how to get started with Swiss Backup, the backup solution in an independent Swiss cloud.
2 Swiss Backup Variants
We offer two backup modes based on what you want to backup:
- CLOUD backups - allows you to backup and synchronize files using the following protocols:
- Swift (recommended)
- FTP / SFTP
- S3
- Synology NAS system
- ACRONIS backups - an ideal solution for backing up:
- Windows / macOS workstations
- Android / iOS (iPhone) mobile devices
- Windows / Linux servers
- Websites
- VMware, Hyper-x, Virtuozzo virtual machines...
- Microsoft 365 / Google Workspace spaces...
You may have already made your choice when ordering a Swiss Backup storage space, but it is entirely possible to modify the offer at any time.
Getting Started Guides
Cloud Backup (click here)
Acronis Backup (click here)
This guide details the "X-Frame-Options" header, which can be used to protect against, among other things, clickjacking attacks. Note that the "X-Frame-Options" header may not be supported by all web browsers. It is advisable to combine it with other methods to enhance the security of your website.
Possible Values for the Header
The "X-Frame-Options" header can be set to prevent a website from being loaded in a frame or iframe. There are three possible values for this header:
- "DENY": the website cannot be loaded in a frame or iframe
- "SAMEORIGIN": the website can be loaded in a frame or iframe only if the source of the frame or iframe belongs to the same domain as the website
- "ALLOW-FROM uri": the website can be loaded in a frame or iframe only from the specified URI
Header set X-Frame-Options "DENY"
header('X-Frame-Options: DENY');
Replace "DENY" with the desired value for this header.
This guide explains how to view folders in your Infomaniak mailbox using email software with the IMAP protocol.
Default Folders
The various generic folders are created by Mail (Infomaniak webmail) during the very first connection to the interface. Therefore, some IMAP software may not display folders if no connection has been made to Mail previously.
Even if they are present in Mail, some folders may not appear in your email software configured with IMAP.
Force IMAP Folder Synchronization
In your usual email software, look for the term "IMAP folders" and/or "subscribe," "subscription," etc. Otherwise, check in a possible TOOLS menu...
Configuration in Microsoft Outlook
In some cases, after configuring an Infomaniak address in the Outlook email software, certain folders may not appear. In this case, it is necessary to check the synchronization with the subscribed folders in Outlook:
- Start the Outlook software on your computer.
- Right-click the Inbox folder from your Infomaniak email address.
- Select: IMAP Folders
- Uncheck the option: When displaying the hierarchy in Outlook, only show subscribed folders
- Click Apply.
More information: search engines
Configuration in Thunderbird
In some cases, after configuring an Infomaniak address in the Thunderbird email software, certain folders may not appear. In this case, it is necessary to manually select these folders from the Thunderbird subscription menu:
- Start the Thunderbird software on your computer.
- Right-click the relevant Infomaniak address and select the Subscribe menu.
- Check the missing folders.
- Click OK to confirm your selection.
Modify Synced Folders
Read this guide (click here) to change the location of certain generic folders.
<p>Dieser Leitfaden erklärt, wie Sie Ordner in Ihrem Infomaniak-Postfach mithilfe einer E-Mail-Software mit dem IMAP-Protokoll anzeigen können.</p>
<p><br></p>
<h2>Standardordner</h2>
<p>Die verschiedenen generischen Ordner werden von <a href="https://mail.infomaniak.com/" target="_blank">Mail</a> (Infomaniak Webmail) <strong>bei der allerersten Verbindung</strong> zur Oberfläche erstellt. Daher kann es vorkommen, dass einige IMAP-Software keine Ordner anzeigen, wenn zuvor keine Verbindung zu Mail hergestellt wurde.</p>
<p>Auch wenn sie in Mail vorhanden sind, können einige Ordner möglicherweise nicht in Ihrer E-Mail-Software angezeigt werden, die mit IMAP konfiguriert ist.</p>
<h2><br></h2>
<h2>Erzwingen der IMAP-Ordnersynchronisierung</h2>
<p>In Ihrer üblichen E-Mail-Software suchen Sie nach dem Begriff "IMAP-Ordner" und/oder "abonnieren", "Abonnement" usw. Andernfalls suchen Sie in einem möglichen <a href="https://support.microsoft.com/en-gb/office/show-or-hide-imap-folders-b8474acf-e8e1-4d1a-be33-708a1ea373d1" target="_blank">TOOLS-Menü</a>...</p>
<p><br></p>
<h3>Konfiguration in Microsoft Outlook</h3>
<p>In einigen Fällen, nachdem Sie eine Infomaniak-Adresse in der Outlook-E-Mail-Software konfiguriert haben, werden bestimmte Ordner möglicherweise nicht angezeigt. In diesem Fall ist es erforderlich, die Synchronisation mit den abonnierten Ordnern in Outlook zu überprüfen:</p>
<ol>
<li>Starten Sie die Outlook-Software auf Ihrem Computer.</li>
<li>Klicken Sie mit der rechten Maustaste auf den <strong>Eingangsordner</strong> Ihrer Infomaniak-E-Mail-Adresse.</li>
<li>Wählen Sie: <strong>IMAP-Ordner</strong><br><br> <img alt="sign" src="https://faq.storage.infomaniak.com/60b88aceefc4d2.32156868png" width="250" height="545" style="width: 250px; height: 545px;"></li>
<br>
<li>Deaktivieren Sie die Option: <strong>Nur abonnierte Ordner anzeigen, wenn die Hierarchie in Outlook angezeigt wird</strong><br><br><img alt="sign" src="https://faq.storage.infomaniak.com/60b88b69b63595.63708296png" width="440" height="291" style="width: 440px; height: 291px;"></li>
<br>
<li>Klicken Sie auf <strong>Anwenden</strong>.</li>
</ol>
<p>Weitere Informationen: <a href="https://www.google.com/search?q=abonnement+imap&oq=abonnement+imap" target="_blank">Suchmaschinen</a></p>
<h2><br></h2>
<h3>Konfiguration in Thunderbird</h3>
<p>In einigen Fällen werden nach der Konfiguration einer Infomaniak-Adresse in der Thunderbird-E-Mail-Software bestimmte Ordner möglicherweise nicht angezeigt. In diesem Fall müssen Sie diese Ordner aus dem Thunderbird-<strong>Abonnementmenü</strong> manuell auswählen:</p>
<ol>
<li>Starten Sie die Thunderbird-Software auf Ihrem Computer.</li>
<li>Klicken Sie mit der rechten Maustaste auf die entsprechende Infomaniak-Adresse und wählen Sie das <strong>Abonnieren</strong>-Menü.<br><br><img alt="sign" src="https://faq.storage.infomaniak.com/60b8db9463b070.40121938png"></li>
<br>
<li>Aktivieren Sie die fehlenden Ordner.</li>
<li>Klicken Sie auf <strong>OK</strong>, um Ihre Auswahl zu bestätigen.</li>
</ol>
<h2><br></h2>
<h2>Synchronisierte Ordner bearbeiten</h2>
<h2></h2>
<p><span></span><a href="https://faq.infomaniak.com/2107" target="_blank">Lesen Sie diesen Leitfaden (hier klicken)</a>, um den Speicherort bestimmter generischer Ordner zu ändern.</p>
This guide is about setting up the icon displayed in the browser's favorites bar, the favicon, in Infomaniak's Site Creator.
The formats recommended by Microsoft for its browsers are 16 x 16, 32 x 32, and 48 x 48. Apple recommends that the favicon dimension be 180 x 180.
Set Up Site Creator Favicon
To set up a new favicon:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example)
- Choose Hosting (Web & Domain universe)
- Click on the object's name in the displayed table
- Click on Site Creator in the left sidebar menu
- Click on Customize my site
Once in Site Creator:
- Click on the Settings button in the left sidebar menu
- Click on General Settings
- Scroll down to the Favicon section:
- Choose the favicon from your hard drive
- Save the changes at the bottom of the page
- Preview the result in your browser (if necessary, in a new private browsing window, for example):
Here are the different ticket formats available for on-site sale.
Printing with Thermal Printer
- Show Format : 82 x 203.2 mm
- Cinema Format: 101.6 x 76.2 mm
Using Digital Tickets
You can also send digital tickets directly to the customer's email address. To do this, when finalizing the order, you just need to link a customer record and the option to send tickets will appear directly on the order validation window.
This guide is for Site Creator users who want to customize the source code for their site.
Metadata in HEAD
To add JavaScript or any other code to the HEAD portion of your site's source code:
- open the Manager (manager.infomaniak.com)
- go to Web Hosting
- if necessary click on the hosting/domain name concerned
- in the left side menu click on Site Creator
- click on Customize my site
Once in Site Creator:
- click on Design
- click on More settings
- click on Custom code at the bottom
- enter HTML, JavaScript (with its script tags) or custom CSS (with its style)
- save changes to footer
Metadata in HEAD & BODY
To add code in the HEAD or BODY part:
- click on Settings
- under Website Setup, click on SEO & Metadata
- scroll down to Custom Code
- choose to add under HEAD tabs or under BODY
- save changes at bottom of page
This guide explains how to obtain storage space with Swiss Backup, the backup solution in an independent Swiss cloud.
Prerequisites
- Determine what type of device needs to be backed up to Swiss Backup:
- CLOUD backups - allows you to back up and synchronize files using protocols:
- Swift (recommended)
- FTP / SFTP
- S3 Compatible
- Synology NAS system
- ACRONIS backups - ideal solution for backing up:
- Windows / macOS workstations
- Android / iOS (iPhone) mobile devices
- Windows / Linux servers
- Websites
- VMware, Hyper-x, Virtuozzo virtual machines...
- Microsoft 365 / Google Workspace spaces...
- full machine backup (all hard drives attached to the machine via SATA)
- file / folder backup (specifically of your choice)
- volume / disk backup (if you have external drives)
- backup scheduling
- backup retention period
- restore backups
- backup encryption
- CLOUD backups - allows you to back up and synchronize files using protocols:
Get Swiss Backup
To order Swiss Backup storage space:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
- Choose Swiss Backup (universe Cloud Computing)
- Click on Order:
or on the cart icon if a product is already active and you want to order an additional Swiss Backup: - Choose the maximum size of the entire storage space needed for your project(s), regardless of the number and type of backups you will perform
- Here, the example project is to back up 2 things:
- large documents from 1 computer
- a few items from 1 smartphone
- Complete the order and make the payment
- The Swiss Backup product is displayed on your Manager with the disk space and quotas selected during the order:
- You can then add the desired devices on your Swiss Backup interface by following this guide (click here)
Zend Guard Loader is a PHP extension that lets you execute encrypted PHP scripts via Zend Guard. Find out more
Zend Guard Loader is a basic installation for PHP <= 5.6 on all our hostings.
This extension is not available for versions of PHP >= 5.6.
Additional comments
- since PHP 5.3.x, the Zend Optimizer module has been replaced with ZendGuardLoader
- The ZendOPCache extension requires a Cloud server configured with PHP 5.5 minimum
This guide explains the "Options +Indexes" directive, which facilitates navigation for visitors and allows for more advanced customization of how files are displayed.
For example, it will be possible to list the contents of a directory that does not have an index (i.e., a folder without a specific "home page").
Why Use This Directive?
Without this directive, a visitor may encounter an error message like:
Forbidden access!
You do not have permission to access the requested directory.
Either there is no index document or the directory is protected.
If you think this is a server error, please contact the site administrator.
Error 403
Implications
It is important to understand the implications of this option and ensure that directories containing sensitive information are properly protected upstream.
Displaying Files and Directories
One of the main advantages of enabling directory indexing is that visitors can see all the files and subdirectories in a given directory, even if they do not know the exact name of the file they are looking for. This can be particularly useful for file-sharing websites or download sites.
Easy Navigation
Directory indexing also makes navigation easier for visitors who are not familiar with the site's file structure. They can simply browse through subdirectories to find the file or folder they need.
Customization
The "Options +Indexes" directive can be customized to display additional information, such as file size and modification date, or to hide specific files or directories. This can be particularly useful for websites that need to control how files are displayed to visitors.
How to List the Contents of a Web Folder
To list the items in a folder without a specific index:
- Create a .htaccess file in the relevant folder.
- Add the following command:
Options +Indexes
It is important to note that this solution will only work if you have no indexes in the folder in question. You need to remove index files like index.php, index.html, index.htm, etc., as well as any welcome.php file, if present.
Customizing the Display
Here is an example of code to customize the appearance of the file list generated by Apache:
Options +Indexes
IndexOptions FancyIndexing
IndexOptions FoldersFirst IgnoreCase NameWidth=* DescriptionWidth=* Charset=UTF-8
HeaderName header.html
ReadmeName footer.html
In this example, we have enabled the "Indexes" option, added the "FancyIndexing" option for a more aesthetic look, specified the file sorting order, set the column widths for file names and descriptions, and specified the file names to use for the header and footer of the file list.