This guide explains how to move a media file that has been uploaded to a VOD/AOD space to another folder.

Introduction

• When moving, the media retains its various encodings.
• It is not re-encoded and therefore does not inherit the encodings of the destination folder.

Manage VOD/AOD media

To access the media:

1. Click here to access your product management on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Select one or more media items.
6. Choose the desired option at the bottom of the page:
   
   • … or click on a media to open it and click on the action menu ⋮ to the right:
     

This guide provides instructions on how to correctly display and interpret the statistics VOD/AOD.

Preamble

• There may be a difference between the number of media viewed and the number of unique visitors:
  • Users watching a stream with an unstable internet connection (WiFi, 3G, etc.) may experience many disconnections and reconnections.
  • In such a case, each reconnection is counted as a new visit, which can explain this difference.

Accessing VOD/AOD Statistics

To view the statistics of your media:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Statistics in the left sidebar.
4. Click on the desired elements in the secondary sidebar to get an overview or specific statistics on viewers, viewing time, consumption, media, geographical areas, and technologies:
   

Definitions of labels

• Media viewed: number of views across all media
• Unique visitors: number of visitors with distinct IPs

Example: if two colleagues from the same company watch the same video, this will count as 1 unique visitor and 2 views.

Exclude one or more IP addresses

To configure exceptions and thus filter statistics related to tests, for example:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Settings in the left sidebar.
4. Click on Statistics in the left sidebar:
   
5. You can then enter the desired IP addresses and click the Save button to validate.

It is possible to modify a video that has already been uploaded to a VOD service. It is not possible to use this tool in the case of an audio-only media.

Shorten a video

To trim a media from the VOD space:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click on the media you want to replace in the table that appears.
6. Click on the Edit button:
   
7. Click on the EDIT tab.
8. Shorten the video at the bottom of the page as needed:
   
9. Click on the blue Save button.

Trimming your media will generate a new video, the original will be kept with its original name. You can, if you wish, delete the latter afterwards, if it is no longer useful.

This guide explains how to integrate advertisements during media playback by your Player VOD Infomaniak.

Introduction

• You can insert several videos as advertisements and their source can be:
  • your own already imported videos,
  • URLs if you have an ad server (Google Marketing Platform, Openx, Oath, Tremor Video DSP, etc.).
• The advertisement can be Pre-roll, Mid roll and Post-roll so loaded at the beginning, middle, or end of your video.
• You can offer the viewer to skip the advertisement (after the number of seconds of your choice).

Configure VOD Player advertising

Prerequisites

• Create a Player within your VOD/AOD space.

Once you are on your Player's configuration:

1. Click on the Advertising tab.
2. Choose between:
   • no ads,
   • links provided by your ad network,
   • video(s) from your library.
   • Warning, you cannot mix the two types of advertising; you will lose the information already entered if you change the type of advertising.
3. If you choose one or more videos from your media, you can choose:
   1. the URL to which to send the viewer if they click on the advertisement to learn more,
   2. the moment when the video should start,
   3. the moment when the viewer can skip the ad:
      
4. Click on the button to Save.

This guide details how the consumption of VOD/AOD Infomaniak is calculated.

Calculate the consumption

The calculation of your monthly consumption is based on the aggregation of two essential criteria. At the end of each billing period, two elements are automatically taken into account:

• disk space: this includes the amount of data stored in your space, including that in the trash
• bandwidth: this represents the bandwidth consumption over your monthly period (renewed on your due date)

The sum of these two values constitutes the total amount of your consumption for the specified period.

Additionally, a remaining time indicator is available to inform you of the number of days left until the next deadline.

If the allowed quota is exceeded

Several options are available to you:

• Empty the trash: first, it is recommended to check if your trash is full; if you are sure that these files are no longer used, by emptying it, you can free up precious space.
• Pay the overage cost: if you believe the overage is temporary, you will need to pay the additional fees per gigabyte consumed; for more information, refer to the pricing page indicating the various overage costs according to the pack.
• Upgrade your plan: if you have more and more media or if they are frequently accessed, you have the option to upgrade to a higher pack; contact Infomaniak support if your needs exceed current offers, in order to find the best solution to meet your demand.

This guide explains how to share video/audio files imported to a VOD/AOD service Infomaniak.

Introduction

• When you share a media file hosted with Infomaniak, you have the possibility to specify, among other things:
  • the exact moment of the video (timestamp hour/minute/second) at which the viewer using the link in question will access
  • an expiration date for the share link
  • which of your Players should be used to play the media
  • the automatic start of the media once the share link is executed
  • the looping playback of the shared media
• A sharing button (Whatsapp, X, etc.) can also be configured within the Player itself.

Sharing a VOD / AOD media from the Manager

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Hover over the relevant media in the displayed table.
6. Click on the action menu ⋮ at the top right of the thumbnail.
7. Click on Share:
   
   

You can also click on the media in question to get a more complete sharing solution:

1. In step 5 above, click directly on the thumbnail of the media in question.
2. Click on the blue Share button.
3. Choose to create a share link:
   
4. Set the desired options, including the thumbnail of the shared video if necessary.
5. Click on the button to generate a share link:
   

Use the share link

When you click the button to generate a share link, you get a box offering easy sharing to different platforms like Linkedin or Whatsapp:

To simply obtain a link leading directly to the media in question, click on the link copy button.

Executing this link will display a simplified page broadcasting your **media** and the associated **comment** if you had indicated one:

A sharing button on this playback page allows you to share the video again with other people or embed it (including via an iframe code) directly on compatible platforms:

Modify or delete a share link

For this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click directly on the thumbnail of the media in question.
6. Click on the blue Share button.
7. Choose to edit a share link:
   
8. From the page that appears, click on the action menu ⋮ to the right of the link to edit or delete:
   

This guide explains how to replace an already imported media on a VOD/AOD space and thus preserve the statistics history.

Add a new media to replace another

To upload your media to replace another one:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Media in the left sidebar.
4. Click on Media Management in the left sidebar.
5. Click on the media you want to replace in the table that appears.
6. Click on the action menu ⋮ located to the right under Information.
7. Click on Replace source:
   
8. Select the media from your device's hard drive (or from a removable media) and upload it.
9. Wait for the encoding to complete so that the media replaces the previous one.

Replacing a media file can also be done by sending it via FTP using the same file name as the existing one.

A Player (that is, a multimedia file player) is essential for your media when you integrate the latter on your VOD/AOD Infomaniak space in order to offer them to your viewers & internet users.

Create a Player

To create a Player:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Players in the left sidebar.
4. Click on the blue button to add a new Player:
   
5. You then arrive on the configuration page and tabs (or menus) allow you to manage several aspects of the Player, such as the playback bar at the bottom and the share icons:
   

1. Tab Playback

This is where you can name the Player and customize the elements that should be there or not:

• playback bar (with or without disappearing after X seconds of inactivity)
• Forward and Rewind button
• display of the playback progress and, if applicable, display of thumbnails on the playback bar
• volume control
• media duration
• display full screen
• Chromecast (if you display it, the option can be activated by a viewer using the Chrome browser and having a Chromecast on the same network)
• Infomaniak logo
• “Skip Introduction” button and if so, at which timecode to send the viewer

It is also possible to choose MPEG-DASH playback mode instead of the default HLS, to start playback automatically (autoplay) when the media is loaded, and to force the display of subtitles (which the viewer can always disable if they wish).

2. Appearance tab

Here you can choose the colors and styles (templates) for the Player, as well as a logo and the display of the media title and description.

3. Share tab

This is where you can choose the permissions regarding sharing and integration of the Player on other sites.

4. Tab End Screen

This is where you can set a global behavior for the Player's end screen (for example, suggesting the next video to watch based on what is in the same folder). You can also adjust these parameters individually for each video.

5. Tab Advertising

The Pre-roll, Mid-roll, and Post-roll are managed here. Refer to this other guide for more information.

6. Thumbnails tab

This is where you can choose the images visible when the media is loading, or unavailable/restricted (this does not replace the video thumbnail).

Edit a Player

To modify and access the settings of an existing Player:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Players in the left sidebar.
4. Click directly on the name assigned to the concerned Player:
   

Full screen button

It is not possible to automatically display the media directly in full screen at the start of playback.

You need to click to start playback, then click the full-screen button, which you should have added beforehand to your Player under the Playback tab: