Knowledge base
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This guide explains the different actions which can be implemented via the Manager with your Public Cloud.
Access additional options for a project
- Log in to your Infomaniak space (manager.infomaniak.com)
- Click on the Public Cloud box
- Click on the name of the Public Cloud on which the project concerned can be found
- Click on theicon to the far right of the project name to access the additional actions
List of actions on a project
Access additional options on a user
- Log in to your Infomaniak space (manager.infomaniak.com)
- Click on the Public Cloud box
- Click on the name of the Public Cloud on which the project concerned can be found
- Under the OpenStack user heading of the project concerned, click on Manage to access the additional actions
List of actions on a user
Actions available | Descriptions |
---|---|
Edit the description | Allows you to add or modify the description of a user |
Change password | Allows you to change the password for user access to the project |
Download the OpenStack file | Allows you to download a configuration file to access your project via the CLI |
Delete user | Allows you to delete the project user |
Find out more
This guide explains how to navigate the Public Cloud interface from your Infomaniak Space and presents the various limits of this service.
Discovering Public Cloud
The Public Cloud product is accessible via your Infomaniak Space (manager.infomaniak.com) from its dedicated product thumbnail:
Homepage
All your ordered Public Clouds are listed here:
- This button allows you to order a new Public Cloud from your Infomaniak Space
- This link takes you to the offer comparison page for different Public Cloud subscription packages
- This button lets you switch between list view and thumbnail view
- The iconprovides some options for your Public Cloud
Clicking on theicon to the right of your Public Cloud name gives you access to the following options:
- The option : allows you to rename your Public Cloud
- The option : allows you to access the page for projects related to the selected Public Cloud
Dashboard
From the dashboard of your Public Cloud, you can access all your projects:
- This button allows you to create a new project linked to the Public Cloud
- This button lets you switch between list view and thumbnail view
- The icongives you access to project options
Clicking on theicon to the right of your project name provides access to the following options:
- The option : allows you to rename your project
- The option : allows you to change the password
- The option : lets you download a configuration file to access your project from third-party software other than that offered by Infomaniak (OpenStack Horizon)
- The option : allows direct access to the OpenStack Horizon dashboard
Sidebar
Additional options are accessible from the left sidebar from the dashboard of your project:
- By clicking on the name of your Public Cloud, you can access the list of all Public Clouds on your Infomaniak customer account
- The Projects button allows you to return to the list of your projects
- The User Management allows you to add and manage user rights on your Public Cloud (feature in development and unavailable during beta phase)
- The Documentation menu gives you access to our Wiki, guides, and official OpenStack documentation
Note: To invite new users to your project, it is imperative to go directly through the OpenStack administration console.
Limits
By default, the resources that can be used in a project are limited (for security reasons - to avoid ending up with a too high bill at the end of the month, for example).
There are 3 levels of limits detailed here: https://docs.infomaniak.cloud/quotas/#infomaniak-quotas-packs-description
The Manager indicates the level of limit assigned to the organization:
To increase the project limits, you need to request it from support.
Limits apply to all projects in the organization. In an organization with 5 projects, of which 1 needs level 3, the other 4 projects will inherit a level 3 limit.
Learn More
- Getting Started Guide: Public Cloud
- Creating a New Project
- Actions on an Existing Project
- Discover Infomaniak's Public Cloud
This guide solves a possible problem in the activation of your Windows Server license.
Change registered key
Open the Run utility (Windows logo key + R).
Remove registered key
Type the following command:
cscript.exe c:\windows\system32\slmgr.vbs -upk
Add a new key
Relaunch the Run utility then type the following command:
cscript.exe c:\windows\system32\slmgr.vbs -ipk {KEY}replacing {KEY} with your configuration key below:
Operating system | KMS key |
---|---|
Windows Server 2019 Datacenter | WMDGN-G9PQG-XVVXX-R3X43-63DFG |
Windows Server 2019 Standard | N69G4-B89J2-4G8F4-WWYCC-J464C |
Windows Server 2022 Datacenter | WX4NM-KYWYW-QJJR4-XV3QB-6VM33 |
Windows Server 2022 Standard | VDYBN-27WPP-V4HQT-9VMD4-VMK7H |
Activate Windows
Relaunch the Execute utility then type the following command to associate the key with our activation robot:
cscript.exe c:\windows\system32\slmgr.vbs -skms kms.infomaniak.cloud
Relaunch the Run utility and finally type the following command to activate your Windows system:
cscript.exe c:\windows\system32\slmgr.vbs -ato
This guide covers the creation of private networks between different Infomaniak hosting offerings such as VPS Cloud / VPS Lite, Public Cloud, Synology NAS, etc.
Create a VLAN between VPS
It is not possible to create a private network (VLAN) between VPS Cloud / VPS Lite and other products, such as Synology NAS, for example, as they are installed on separate networks.
However, it is possible to create a VLAN between a minimum of 10 VPS Cloud / VPS Lite owned by you (contact Infomaniak support), but a dedicated private network will not be able to communicate with another.
It is recommended to migrate to the Public Cloud offering to create such private networks between VMs.
This guide details the installation of a Kubernetes system on Public Cloud.
Deployment of the Kubernetes Infrastructure
We offer two ways to deploy the Kubernetes infrastructure in combination with Kubespray:
- via Terraform
- via OpenStack Heat
This guide concerns Public Cloud and the possibility in certain cases of increasing resources by requesting the activation of certain services.
You will be required to provide certain information via kCheck as well as top up the available credits if necessary .
Enable performance levels and special services
In order to obtain the possibility of creating instances with a higher level of performance and/or specific resources such as the possibility of using our instances with GPU, contact our support department by opening a request by email and specifying the Public Cloud project id (PCP-XXXXX) and the desired resources.
For example :
I want to increase the quotas for the project; PCP-XXXXX, can you activate resource level 2 and large sizes (XXL).
This guide explains how to manage users for your Public Cloud project.
Public Cloud users
We will see below that to access the resources of a project, it is necessary to create OpenStack type users.
- The username is generated automatically and is communicated once it has been created.
- These OpenStack users are linked to one project and cannot, therefore, access several projects.
- All the operations relating to the users (add, modify, delete, etc.) are asynchronous and may sometimes take several minutes to be completed.
Create a user for your Public Cloud
To create an OpenStack user once your Public Cloud has been ordered:
- open the Manager (manager.infomaniak.com)
- go to Public Cloud
- if necessary, click on the Cloud concerned
- create a new Project
- the user defined when creating your project will take the format PCU-XXXX and you can allocate them a description for your ease of use
Management of user passwords
The OpenStack user password can be set immediately when created or generated at a later time by means of a link sent by email to the address of your choice.
To change this subsequently:
- open the Manager (manager.infomaniak.com)
- go to Public Cloud
- if necessary, click on the Cloud concerned
- click on Manage in the Users column of the project concerned
- click on the menu to the right of the user concerned to access the password modification process
Add a new user to a project
To add other users to your project:
- open the Manager (manager.infomaniak.com)
- go to Public Cloud
- if necessary, click on the Cloud concerned
- click on Manage in the Users column of the project concerned
- click on Add an OpenStack user at the top of the page
Delete a user
To delete an existing user:
- open the Manager (manager.infomaniak.com)
- go to Public Cloud
- if necessary, click on the Cloud concerned
- click on Manage in the Users column of the project concerned
- click on the menu to the right of the user concerned to delete them
Find out more
- Quickstart guide:Public Cloud
- Public Cloud:Action on an existing project
- Full product documentation: https://docs.infomaniak.cloud
This guide gives you some information about Windows licenses for Public Cloud Infomaniak .
Windows licensing information
As a Microsoft Partner, Infomaniak automatically supplies and invoices Microsoft licenses for the following OS:
- Windows Server 2019 standard and data center
- Windows Server 2022 standard and data center
Billing is based on the number of VCPUs in the instance.
The license belongs to Infomaniak, it is not the property of the client. It starts when the client uses one of these versions of Windows Server and stops when the instance is destroyed.
There is no billing for licenses in the event of a pause or shutdown of the instance.
As a Microsoft partner, Infomaniak provides on Public Cloud, via Horizon or the Openstack CLI, corresponding pre-activated images. In the event of an activation fault, read this guide (click here) .
As a Microsoft partner, Infomaniak does not authorize the use of a personal license from the customer (or Bring Your Own License ). In the case of using its own license, Infomaniak makes available and automatically invoices the licenses provided by Infomaniak. The customer can then activate their OS, via the activation procedure.
As a Microsoft partner, non-use of licenses (i.e. a 180 day evaluation version) is not permitted either. These versions are for testing purposes in an internal environment. In the case of using an evaluation version, Infomaniak automatically makes available and invoices the licenses provided by Infomaniak. The customer can then activate their OS, via the procedure for transforming an evaluation version into a normal activated version.
If you use Microsoft software within Windows Server requiring a Mobility License, such as Microsoft SQL Server, Microsoft Sharepoint Server or Microsoft Exchange Server, you must send us the Software Assurance document via our contact form.
This guide is about recovering the password of a Windows image (any version) on Public Cloud.
Logging into the Windows Instance
By default, the username is
Administrator
The password, on the other hand, is generated during the initial boot sequence of the instance.
If you are unable to establish the first connection to your Windows instance, you will need the private key used during the deployment process. Enter these commands:
- Install or verify that nova-client is installed:
pip3 install python-novaclient
- Retrieve the instance password:
nova get-password <INSTANCE_ID> <PRIVATE_KEY_FILE>
Link to the official documentation (click here).