This guide helps resolve any issues with activating your Windows Server license.

Preamble

• Also check for any current issues on https://infomaniakstatus.com/.
• For **Public Cloud** specifically, the list of scheduled maintenances and current issues can be found at https://status.infomaniak.cloud/.

Change the registered key

Open the Run utility (key Windows logo + R).

Remove the registered key

Run the following command:

cscript.exe c:\windows\system32\slmgr.vbs -upk

Add a new key

Relaunch the Run utility and then execute the following command:

cscript.exe c:\windows\system32\slmgr.vbs -ipk {CLE}

by replacing {CLE} with the key from your configuration below:

Activate Windows

Restart the Run utility and then run the following command to associate the key with the Infomaniak activation bot:

cscript.exe c:\windows\system32\slmgr.vbs -skms kms.infomaniak.cloud

Restart the Run utility and then run the following command to activate your Windows system:

cscript.exe c:\windows\system32\slmgr.vbs -ato

This guide explains the various actions that can be performed from the Manager with Public Cloud.

Access additional options for a project

To access Public Cloud:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product:
   
3. Click directly on the name of the concerned project to access additional actions:
   
4. You can:
   
   1. rename the project
   2. access the OpenStack Horizon dashboard directly
   3. delete the project (you will need to enter your Infomaniak login password)
   4. manage user access information:
      1. add or modify the user description
      2. change the password for user access to the project
      3. download a configuration file to access your project from the CLI
      4. delete the user from the project

This guide details the Kubernetes system of Public Cloud that can be ordered and installed directly on your Manager:

Interfaces and pricing for the Kubernetes Service of Infomaniak

Infomaniak offers a complete Kubernetes solution with several management interfaces and flexible pricing tailored to your needs.

Available interfaces

The Infomaniak Kubernetes service offers several access and management methods:

• Kubernetes native API: Interact directly with your cluster via the standard Kubernetes API
• kubeconfig file: Easily configure your command-line tools like kubectl
• Terraform/OpenTofu: Manage your infrastructure as code (IaC)
• Kubernetes Manager: Intuitive web interface to manage your clusters
• Infomaniak CLI: Automate your operations via command line

Pricing structure

The Kubernetes service from Infomaniak offers several plans that correspond to the price of the control plane. It is important to note that resources including network, instances, etc. are not included in this base price.

The instances necessary for the operation of your applications are billed at the standard rates of Infomaniak's Public Cloud. You automatically benefit from Infomaniak's pricing advantages, including included traffic and low-cost instances, available on the Prices page.

• Instances (VMs): starting at an hourly rate based on the chosen configuration
• Block Storage: starting at a monthly rate per GB
• Snapshot: starting at a rate per GB per month

This structure allows you to pay only for the resources you actually use, while benefiting from a fully managed Kubernetes control plane by Infomaniak.

This guide concerns the creation of private networks between different Infomaniak hosting offers such as VPS Cloud / VPS Lite, Public Cloud, NAS Synology, etc.

Create a VLAN between VPS

It is not possible to create a private network (VLAN) between VPS Cloud / VPS Lite and other products, such as NAS Synology for example, because they are installed on separate networks.

However, it is possible to create a VLAN between at least 10 VPS Cloud / VPS Lite that you own (contact Infomaniak support) however a dedicated private network will not be able to communicate with another.

It is recommended to migrate to the **Public Cloud** offer to create such private networks between VM.

This guide concerns Public Cloud and the possibility in some cases to increase resources by requesting the activation of certain services.

Prerequisites

• You will need to provide certain information via kCheck and, if necessary, to recharge the available credits.

Enable performance levels and special services

To obtain the possibility to create instances with a higher performance level and/or specific resources such as the ability to use instances with GPU, contact the support department of Infomaniak by email specifying the Public Cloud project ID (PCP-XXXXX) and the desired resources.

For example:

I would like to increase the quotas for project PCP-XXXXX, can you activate resource level 2 and large sizes (XXL).

This guide explains how to manage users for your Public Cloud project.

Preamble

• To access a project's resources, it is necessary to create OpenStack type users (read below).
• These OpenStack users have no relation to Infomaniak Manager users.
• The username is automatically generated and communicated after creation.
• These OpenStack users are tied to a single project and cannot access multiple projects.
• All operations on users (addition, modification, deletion, etc.) are asynchronous and may sometimes take several minutes to complete.

Create a user for your Public Cloud

To create an OpenStack user once your Public Cloud has been ordered:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Create a new Project.
4. The user defined at the creation of your project will be in the form PCU-XXXX and you can assign it a description for your convenience.

User Password Management

The password for the OpenStack user can be set immediately upon creation or generated later using a link sent by email to the address of your choice.

To modify it later:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Manage in the Users column of the relevant project.
4. Click on the menu to the right of the relevant user to access password change.

Add a new user to a project

To add other users to your project:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Manage in the Users column of the relevant project.
4. Click at the top of the page on Add an OpenStack user.

Delete a user

To delete an existing user:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Manage in the Users column of the relevant project.
4. Click on the menu to the right of the user in question to delete them.

Find out more

• Getting Started Guide: Public Cloud
• Public Cloud: Action on an existing project
• Complete product documentation: https://docs.infomaniak.cloud

This guide concerns the recovery of the password for a Windows image (any version) on Public Cloud.

Connecting to the Windows instance

The default username is Administrator.

The password is generated during the first boot sequence of the instance.

If you cannot establish the first connection to your Windows instance, you need the private key used during the deployment process. Enter this command to install or check that nova-client is installed:

pip3 install python-novaclient

Then to retrieve the password for the instance:

nova get-password <INSTANCE_ID> <PRIVATE_KEY_FILE>

Refer to the official documentation. Also, be aware of any current issues on https://infomaniakstatus.com/. For Public Cloud specifically, the list of scheduled maintenances and current issues is at https://status.infomaniak.cloud/.